Lynnhaven Motor Company

Reviews 3

KA

Kalan Fox

This is part 2 of my review. Now this part is when I truly saw how genuine and honest these people are. The sales representative confirmed to me that it was a beautiful vehicle but that he did want to bring a few things to my attention at which point he proceeded to point out a few extremely minor surface scratches that could simply be buffed out and one door ding on the passenger side that was so tiny I hadnt even noticed it, of course little things like that were expected in an already 3 year old vehicle. I thanked him for his honesty and asked if we could take it for a test drive at which point we exchanged the keys for my I.D. and off we went. This car drove perfectly, there were no issues with it all around, I had finally found my dream car I had been searching for. We returned to the dealership and parked the vehicle and met our sales representative inside the office where we were immediately greeted by the owner himself and we were offered drinks and seats. As we went over the cost of the vehicle it was absolutely in my price range and that I was very interested in purchasing the vehicle. they showed me all of the factory warranties that were still valid on the vehicle and that would be included along with another extended warranty option that to me seemed totally worth it and I was seriously considering adding it but it would have pushed the price out of my range which was already 4,000 cheaper than any other Kia Optima of the same year. My wife and I had spent some time discussing whether or not to purchase the warranty at which point the owner stepped in and advised that as much as he would like to make some extra money on the sale, that he didnt think we needed it. he explained his reasoning as to why he didnt think we needed it and immediately put any question I might have had on whether or not to buy it to rest, saving us an extra 1400$. I had also explained to him that I had a pre-approval from navy federal for 12,000 that I had received a month and a half ago when I first began car shopping and that I could call and get it increased to cover the cost of this vehicle but that I didnt like the 10.49% APR that they had quoted me at which point John explained to me, "If you were my son I would tell you to wait, I would tell you to go back to the banks and shop around between a few of them and find a better APR because if you had a 3.49 on your previous car and your credit has only gone up since, then there should be no reason as to why they would quote you so high. I want to make sure that you won’t regret purchasing this vehicle and if that takes a few more days to ensure, I would feel much better. So go back to those banks on Monday, get a better APR rate and I will hold this car for you. I won’t take any of your money to hold it just simply shakes my hand and I will give you my word that a sold sign will go in the window of that vehicle until Tuesday". This honesty is something I would not have found anywhere else in this industry and because of his wise words and guidance I was able to find a better bank that offered my enough to purchase the Kia with an APR equal to my previous vehicle. That Monday we went straight there from the bank and purchased my new car. Now, I know that it has almost been a year now since I purchased my car from Lynnhaven Motors but before I ever write a review, I want to ensure that the product actually holds up and see if anything comes up after the purchase and I am extremely thankful to say that I have not had a single issue with my Kia Optima since the day I drove it off of the lot, it has traveled over 10,000 miles since then and it still runs just like the day I bought it and that is why I have given Lynnhaven Motors a 5 star review. John, my wife and I will be back very soon. It is time to trade in her VW Beetle for something even better, we got our eye on that Kia Soul you currently have! We look forward to seeing how you and the Lynnhaven Motors family have been! Thank you for such a high quality vehicle for such a competitive price!

KA

Kalan Fox

I purchased my 2013 Kia Optima EX Luxury from Lynnhaven Motors in June of 2016 after having a tire blow out on the highway sending me crashing into the barrier, totaling my 2012 Mazda 3. After recovering from the accident I had spent nearly a month and a half trying so desperately to find the next perfect car, searching countless dealerships, spending all of my free time test driving various vehicles until I had narrowed my search down to one vehicle, a newer Kia Optima. once I had decided on this vehicle I now needed to find one within my price range which seemed absolutely impossible to find at a dealership which I insisted on purchasing from because I wanted to have the warranties and extras that you can only get from a dealership purchase. I had to have searched over 50 dealerships looking for this vehicle, I went to half of them to test drive their Kia Optima in the hope that I could get them to bring the price down into my range so I could finally have my own vehicle again. I was losing hope in finding the perfect car until my wife had come across Lynnhaven Motors website and saw they had the one I had been searching for. We wasted no time in traveling to their location as we were there that same day and when I had arrived I became spectacle because I had been so focused on big dealerships with hundreds of cars but this was also the same day I learned that those big dealerships are truly a waste of time. We were greeted very quickly by one of the employees and unlike the large dealerships, this employee LEFT US ALONE which was a surprise since usually you can’t get rid of the sales person and eventually become annoyed with their constant sales tactic. my wife and I were able to find and look around the vehicle at our own leisure and the moment we wanted to look inside, the sales rep stepped out, unlocked the vehicle for us, and told us to take our time and if we had any questions or if wed like to take it for a test drive to simply wave him over or join him inside to talk the financial side. now as you can imagine after searching so long for a vehicle I knew everything to look over before even considering a test drive so of course I took my time and looked over the entire vehicle and to my surprise I could not find a single thing wrong with it at which point I waved the sales representative over who came running with the keys and I informed him that the vehicle looks spectacular.

AJ

AJ Ali

Absolutely the best, no questions asked! Iv had my Camry for 2 months now and its been incredible! Mr Gabriel and his staff are truly world class, committed to providing a great customer experience while selling great vehicles at extremely reasonable prices. I live 2 hours away from Virginia Beach and told Mr Gabriel when I inquired about the Camry that I own now, that I would be coming to visit family in a week and wanted to look at it if it was still available. Mr Gabriel went above and beyond and held it in good faith for me, since he knew I was looking to pull the trigger on a car while I was in town. When I arrived, they made a copy of my lisence and let me test drive it on my own. This was different than any other experience I had at Priority Toyota, CarMax, and Enterprise, which consisted of test drives with a sales rep giving me the pitch while Im driving and trying to get a feel for the car. Afterwards, they told me to look around and let them know if I wanted to test drive any other vehicles or if I had any questions they could answer for me. I knew I had to get the Camry I long desired and the staff referred me to a great 3rd party for financing and even the local Geico office for insurance which beat the quote I was going to go with from Progressive! Everything was taken care of swiftly and smoothly and it never felt like a stressful or pressure-filled process, even though I was prepared for one. The staff made sure the car was in pristine condition before handing me the keys, giving it a fresh wash/wax, oil change, and doing some fine detailing to top it all off. I left Lynnhaven Motor Company with a like new Camry at an incredible value (2014 SE Sport with 21K miles), compared to buying one brand new for atleast 6-7K more financing wise! I will refer anyone and everyone I know in all of Virignia to consider Lynnhaven Motor Company if they are looking for a great, reliable, pre-owned vehicle. Plus its owned and operated locally by an awesome family man who is genuinely committed to delivering great vehicles at great prices and those values are reflected within his staff and the salesman that I worked with (Anton). What else could you ask for in regards to having a smooth and enjoyable experience financing a car?!? Dont make the mistake of being just another client/customer to a big dealership. Again, Thank you so much Mr Gabriel and your wonderful staff!!!!