Category: | Auto Parts Store |
Address: | 14105 Timber Way, Timberville, VA 22853, USA |
Phone: | +1 540-896-3620 |
Site: | stores.advanceautoparts.com |
Rating: | 4.1 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–7PM |
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Charity Kreher
My husbands bike broke down on the interstate about 12 minutes away at 830p at night. He was able to get to Advance but once he got there the employee on shift (8/18/2017) had terrible customer service and was extremely rude about my husband arriving for parts so late. Then, my husband asked for a ride back to his broke down bike on the interstate the employee had 0 sympathy and offered 0 help in the situation and was more worried about closing the store. Understanding its late at night, the employee could have offered more assistance or sympathy given the situation. Customer service is everything, especially when its a situation such as my husbands. If there was any other store open, we would have chosen it over this location. They may be a great company, but they need to work on their employees mutual care.
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Bob Alexander
Friendly staff and good selection. If they dont have a part, they can usually get it in a day or two. Descent prices and nice rewards program.
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RENEE SHARPE
Its your run-of-the-mill Advance. If they dont have what you need, they can usually order it.
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Jenn May
The store is always clean and Ive never had to wait in line very long to get what I need.
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Katrina Toombs
The store never has reliable car parts and customer service is horrible
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Austin Dovel
Good store they let us work on our car in the lot after hours.
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John See
Everything I need for my vehicles at a good price.
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Eric Rowe
I stole all the Elmers glue l could eat and
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Laura See
The people here are really helpful.
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Betty Lucas
The clerks are nice but slow.
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Beverley Mongold
Staff very helpful.
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Dawne Cowne
Close to my work
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Carole Gee
Helpful
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Randy Freed
Sucks
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Jeremy Morris
Good