L.L. Bean

Category:	Clothing Store
Address:	11800 W Broad St, Richmond, VA 23233, USA
Phone:	+1 888-534-5803
Site:	llbean.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 63

Reviews 7

Raymond Wright

Today was my second trip to the Richmond, Va. store at Short Pump Town Center. I am sorry to say that this experience was no more productive than my first visit. I was greeted by a female sales associate and asked if I needed any assistance. I told her I was shopping for some Double L shorts and gave her my size and color preference. She stated that they were out of my choice, but would go back and check for any in their stockroom. I continued to shop around and never saw her leave the sales floor, nor tell me if they were in stock or not. This experience was nearly identical to my first visit last fall, except it was a different item and sales associate. I will continue to shop via the internet and have my items sent to my home as my time is limited and to shop your store is a planned trip.

Tara Hawks

Its LL Bean but nothing like other LL Bean stores that Ive shopped. While the selection is limited, theres more to choose from for men than women. The shoe and luggage collection is very limited. The staff are friendly and willing to help you order online if its not in the store. This location is great for going in to try on items for sizing or to return an online order. This store didnt seem to be well planned although we knew for almost a year that it was coming. A separate location down the street could have been larger with more items. Ill continue shopping online!!

AJ Victoria

Stephen, either a Manager or a Sales Associate, took care of a situation I had promptly, professionally, and with kindness. Thrilled with my customer experience at this store -- and this was a PHONE order. Thanks again LL Bean! You guys rock!

Christopher Winkler

Ultra friendly staff who are really helpful. Store seems decently sized to me with a good selection of products, though it is enclosed inside the mall so dont expect something the size of Walmart.

Rachel Khan

Called to have something shipped to Pittsburgh, PA and the associate I spoke to was super nice, very helpful and really quick! Made everything so easy.

Sandra Hodge

luggage very limited. No plus sizes. very nice sales staff though. I drove an hour and 1:15 to get there...small store.

Christopher Stephens

Love it!