Category: | Cell Phone Store |
Address: | 338 Elden St, Herndon, VA 20170, USA |
Phone: | +1 703-787-8500 |
Site: | storelocator.sprint.com |
Rating: | 2.4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 11AM–6PM |
DA
Daniel Dahal
A worst customer service I have ever seen and I suggest all folks who is reading this message never switch your network with sprint. I switched my network from T-Mobile to Sprint and they informed me that they will be sending a box which I need to ship the T-mobile device so they will take care of the re-embursment charges.....Its been a year I never got any box to ship and I have been following up with customer service and sprint store in Herndon, VA and same story SIR WAIT FOR ANOTHER WEEK....finally I have received a bill from collection agency that I need to pay $910 but still the problem in unsolved.
LA
Laura Mason
They have no idea what they are doing in this store even though they will assure you that they do. This is closest Sprint store to where I live but I will drive 10 miles to the Greenbriar Sprint store to get exceptional customer service. Also their employees have been there forever. The Sprint store in Herndon had new people all the time. They never give me accurate information & aways send me on a wild goose chase.
MO
Mohan Venkobdas
Great customer service. I was trying if i could get one of ours old numbers which we had not ported. They had lot of patience in dealing this issue.
RA
Ray Chan
Exceptional service from the tech at the store!