Old Dominion Harley-Davidson

Category:	Harley-Davidson Dealer
Address:	5224 Jefferson Davis Hwy, Fredericksburg, VA 22408, USA
Phone:	+1 540-376-7833
Site:	od-hd.com
Rating:	3.9
Working:	Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–5PM 12–4PM

Location

Photos 100

Reviews 25

Otis Ellis

Set up an appointment to have my trike picked up and taken to be repaired, waited around and no show , no call. I got in touch with someone at the shop ( who was very professional) and he stated that the person who set up the appointment had left for the day. He also stated that the driver who was suppose to be picking up the trike was tied up in Northern Va. traffic and the trailer was still at the shop. I was told the day that I set up the appointment that nothing was scheduled for that day and there was no problem picking it up. I will probably be taking my business to either Fairfax, Manassas, or Winchester, even if I have to pay for it to be towed there. Really disappointed that I have to go past a dealership to get service or possibly buy another bike in the future. Update: I have to update this by saying after the last incident, I was able to straighten out the matter with Todd and the bike was picked up and repaired in less than a day. Todd was very professional in correcting the problem and gave me a better view of Old Dominion Harley Davidson. I will be dealing with them and have to raise their star rating to a 5 star. Thank you Todd for fixing this problem and helping to keep business local.

Robin Barnes

One of my mirrors was messed up on my bike. I pulled in this Saturday and simply asked if they had an adjustable wrench to borrow. The answer was NO. (How do they work in that garage without one?!) And there was a safety issue that was overlooked, as there was a young passenger along as well. When going back to the bike to leave WITHOUT THE SIMPLEST SERVICE the salesperson simply said "I hope you understand." To this moment, NO, I still do not understand. Im through spending any money there and am beyond happy to take my business down the road to CLASSIC IRON. You left a very image of yourselves with me and how to explain to the young teenager why you simply couldnt let me use a wrench there for a few minutes to provide a safer ride...beyond me. It would have been easier to tell me youre not allowed to let others use tools. But that didnt happen.

Justin Mercer

This is by far the best place in this area to purchase from. I stop by OD-HD just about weekly. Everything they do is top notch, from bike nights, customer appreciation days, service, and sales. I have never had to wait for parts and have always been able to get right in for any appointments or service that was needed. At Christmas time my wife went in to pick some things out for my bike, she didnt know exactly what she was looking for but Ben was there and provided her the assistance that she needed. This place is like my home away from home, everyone at OD-HD is extremely helpful and treat you like family. They have gained a life long customer in me!!!!!! For the guy about the wrench, you should probably carry some tools on board for things like that.

Oleg Nayandin

For those who have any doubts or lives too far from Old Dominion Harley, read this!!!! I’ve passed 4 HD dealers (including one across the street from my work) and rode 2 hours to buy a bike from Old Dominion. This guys don’t just try to sell you a bike, they are creating customers for life. Go see Ben and he will take care of you. This was by far the best experience I had buying and servicing a bike!

Jesse Dedmon

Got a bolt through a brand new tire in 95S traffic on a Friday, called at 520pm, 40 mins before closing. They came with a trailer, picked me up and replaced the tire after closing. Excellent service and awesome attitudes! Thx gents!

Aaron Cain

Superb buying experience. From the time I walked in till I left from meeting everyone and finalizing the deal, just a top notch staff. Highly satisfied with my purchase. 10 stars Old Dominion Harley Davidson.

Mike Penick

I scheduled an appointment three weeks for service. Two days in the shop and they havent even looked at the bike. Im not sure why they make appointments. Obviously, they dont need my patronage.

Lisa Ping

Wrenches lied about service policies. Will not be back. Told all my VA friends and family to avoid until H-D Corporate investigates. Will continue to go to Whitts in Manassas.

Dr. B

Ben is a great store manager and very accomodating. Even though its not a huge store, there is a good selection and the service is great! Highly recommend!!!

Barry Porch

Was my first time there and loved the customer service IS GREAT already told my buddies and were planning to make a Christmas run back there next Sat

Raymond Gutierrez

I bougbt my motorcycle at OD-HD. Great customer service. I will return again for maintenance & service even though I live about 2 hours away.

Ross Garnett

Great HD dealer in Fredericksburg VA. Visit them for live entertainment and food each month! Also, they have kick-a$$ motorcycles!!

Daniel Graham

Clean but terribly small. Staff is friendly though. Not a great selection of motorclothes. Probably wouldnt shop here again.

BROCKTON WILSON

The staff there is excellent very helpful and nice love there selection of bikes so glad to have one in fredericksburg

Kierston Pellowe

Very friendly employees! Big selection of new and used motorcycles!!! Must stop by!