Category: | Cell Phone Store |
Address: | 2491 N Harrison St, Arlington, VA 22207, USA |
Phone: | +1 703-300-9096 |
Rating: | 4.1 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM |
WA
Wade Oakley
Amar knows his stuff. Hes an expert at diagnosing problems, taking things apart, and putting them back together Phone fixes arent always easy or straightforward, but unlike what you might get at an Apple store, hes a problem solver and is willing to put in the work to fix whatever issue you may have. He can work fast, but understandably there is a limitation in terms of the accuracy of a time estimate he can give you--hes the only one working, and theres no way to predict the amount of business hell get at any given time. That said, it was refreshing to have someone take the time to actually fix my phone, instead of suggesting that I just buy a new one (as Apple does). The issues with my phone, which started with a broken screen and battery problems (quickly fixed), ended up being much more complicated than either of us expected. Despite only paying for the initial repair, Amar was determined to get my phone back to me in perfect condition. After many hours of labor, my phone is as good as new, and Amar didnt charge me again. He also took the time to explain what was going on to me, and remained in communication as the timetable to fix my phone changed. If I have problems with any electronics in the future, I know where to go--and I know where to send my friends.
ST
stevemr
Excellent first time experience. Brought in an iphone that was having trouble connecting with the charging cords. Fast, friendly service. Before servicing, they explained the possible problems, and the relative prices. Asked if I preferred aftermarket or OEM parts, if necessary. Promised job would be done, depending on complexity, in less than an hour. I returned about 90 minutes later and phone was repaired and ready to go. They explained the warranty, and made a few recommendations. Price seemed very fair! Highly recommended.
NE
Neil Schuster
Apple had a 2-day wait for an appointment to replace an iPhone 6 battery. Cell Depot did it while I waited (less than 30 minutes) for a better price. Amar M., the head tech, took care of me. Quick, efficient, reasonable price, and I was up and running again in minutes! Great service, great location, great experience!
EL
eli moni
very bad service not fix my cell it broke my phone more forget to put pieces back and i have to go bad again to see if can fix it for the second time very slow service and bad experience
BR
branko picavia
I took in my water damaged phone and the guy was extremely helpful! I got my phone back the next day and havent had a problem since. I highly recommended them to friends and family.
CJ
cj johnson
They really tend to your needs and wants at this establishment. They were attentive and caring in their dealings. Great service.
AL
Alex Clark
Omar is the best. He will take the time to expertly diagnose your phone and give you an honest assessment.
GA
Gake keilly
Awful customer service, gives fake promises of free repairs and also gives false time estimates. Terrible
IT
ItsCass
NEVER COME HERE, fixed my cracked screen for an EXTREME price and now my phone is 5x slower than it was
RH
Rhett Sty
Gives good deals and fixs phone very well, never had a problem and I got my phone back fast
JE
Jesse Luke
Great service at fantastic rates best place to get your phone fixed