Category: | Cell Phone Store |
Address: | 5500 Buckeystown Pike, Frederick, MD 21703, USA |
Phone: | +1 301-620-2400 |
Site: | t-mobile.com |
Rating: | 2.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
BY
Byron Flex-Hard
Bring a lawyer for the fine print. Show up in person for all issues. The incompetency of the employees that work there had me on hold for 20 minutes. I hung up and called again and was then promised a call back. After an hour passed the appointed call back time i called again and was placed back on hold until they closed for the day. If your thinking about switching to t-mobile trust me stick with your current carrier. The cell signal is a bit better. But the customer service is a nightmare.
MA
May Hassan
I wish I could give this location even less than 1 star. I love TMOBILE and have been a loyal customer with them for so many years but the people working at this location are a disgrace. TMOBILE has to switch out that nasty staff over there. TMOBILE can do better for sure. every other place is extremely pleasant and customer service Representative with TMOBIEL are wonderful. That location is two thumps up. dont waste your time with this location. Go to some other TMOBILE store.
BR
Bryan Nance
horrible service would recommend going to the one down the street, much more professional and welcoming
DA
danielle blockston
Would not recommend! The other local stores are much more helpful and nice
CO
Corey Evans
Go somewhere, anywhere else.
AL
Alexander Afonso
Great people, nice support
SA
sarah crewe
Not helpful!