Category: | Pet Supply Store |
Address: | 17930 Halsted St, Homewood, IL 60430, USA |
Phone: | +1 708-206-0639 |
Site: | stores.petco.com |
Rating: | 3.5 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Lucy Andrade
I never write reviews to places however the service I received today was absolutely horrible. I have been getting my dogs nails trimmed here since my dog was a puppy, I have gone in to the luv my pet vaccinations and took part in puppy training for my dog, and I buy all my dogs food and treats here with never any problem!. On the contrary, they were wonderful with customer service and very friendly towards my dog. However I went in to get my dogs nails trimmed and was denied service because according to her it says "on record" that my dog bites. My dog has never bitten anyone nor has ever tried to. Last time we had gone there that same lady cut their nails terribly! she cut some too short and he would cry in pain and some too long. and in her defense she said it was because he was "moving too much" which she said with an attitude. Times before a very kind man was nice and cut his nails perfectly every time. We asked to speak to the manager which was no help she and said that men didnt work in grooming anymore. We have since gone to pet smart and they had no problem cutting my dogs nails and the food we buy him is way cheaper there. I recommend petsmart over petco.
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Patryce Wendford
I took my dog to Petco (In Homewood, ILL) on 2/11/17, who has been going there for almost 6 years. About a couple of years ago the groomer called and said she cut my dogs food (deep) but she seemed alright and no blood, did not ask to take her to a doctor or anything, but I let that go. on 2/11/17, I took her and about an hour or so later they call me and say they cut her dew claw off and have to take her to the hospital, the hospital calls me and says they have to cut it off and put her to sleep. I am so peeved about this, then the groomer (who cut) her had the nerve to say to me, well at least you dont have to be bothered with that now (WHAAAT)? I will never, ever take her to any other Petco as long as she is alive. I have a little dog and she was traumatized and now I have to take her back and forth to their doctor (when my doctor was right down the street), I have to travel a distance and take time off from work to take her to her appointments, for like 5 or 6 days. So I now rate Petco a ZERO in my eyes;.
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Naomi Hill
Came in for a specific brand of cat food and they are not selling this brand any more (Dr Foster) after 6 months they are taking it off the shelf. Smh its so annoying I really wish petco wouldnt start selling items/products as short term... Its horrible bc my cat has a sensitive stomach and Dr Foster works with her but I guess Ill have to go back to reordering from the magazine and online. But outside this annoying issue still found something to accommodate.
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Doge
Whoever we spoke to at petco was mean we went to buy a koi that was 4 inches long the employee that worked there said it would not fit in my "fish tank" we have 15,000 gallon koi pond and she called it fish tank And she would not allow a paying customer to purchase the fish.
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Meg Jones
They have some normal products but seem to be selling more high-end pet items; so things are pricey. But its the only place close where Ive found recycled paper cat litter. Its okay.
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Jean Hogan
Have been trying for days to get someone in grooming to answer the phone .. ive seen them theyre ignoring the phone even though some are not doing anything
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Bombshell Beauty
I went to get my dog groomed and they did the total opposite of what I said. They cut all my dog hair off. NEVER WILL I GO THERE AGAIN
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A Private User
I love this store.....The staff were helpful the store is clean and I had such a good time I bought two very expensive pets... =)
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Dwight Baker
Very clean store, the staff is very knowledgeable about pet needs. And their groomers do a great job of washing your pet.
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D Acosta
Have gone in several times and items such as food and litter are out of stock. Pricier than petsmart with less variety.
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Martine Coupet
Not well stocked with items. Staff passed me right by without greeting or asking if I needed help finding anything.
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johana
The staff is kind of rude and I got a rat their and I had to return her because she was so mean! >:(
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Brian Harrison
Smells like dog poop in front of their store. Complained to who I think is their landlord.
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A Private User
The staff is friendly and knowledge about the products in the store which is a big plus.
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trist tanya
Nice clean pet store with a lot of different choices for your pet whatever that may be.
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Phillip Norder
Its ok. Sometimes hard to find help, but I usually get what I need.
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A Private User
I really enjoyed the visit , and the positive attitude of the staff
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Brittany Paarlberg
Easy to navigate and find what you want. Always stocked.
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Bernard Granderson
I was there recently its ok prices are high
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Sandra Robinson
Always in stock; friendly service
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Gia Riney
Helpful friendly staff.
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Fernando Alvarez
Really friendly staff
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A M
Great dog groomers
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Joseph Escalante
It is what it is.
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Ron Stowe
My animals love!
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Karen Reynolds
Great service.
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Angeline DiCastro
Homwood,ill
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ERIC SHIPP
Great pets
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sparkle percy
Nice place