edible arrangements

Category:	Gift Shop
Address:	3513 2700 W #300, Salt Lake City, UT 84119, USA
Phone:	+1 801-963-1100
Site:	ediblearrangements.com
Rating:	1.8
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed

Location

Photos 14

Reviews 15

Cody Klaus

I always order my wife EDIBLES there the best like flowers but she can eat them this anniversary "7 year" I ordered 80$ package like always and picked up! the normal fruit was good, Strawberry where mushy, and the chocolate was smashed on we added the chocolate strawberry that normally look and taste great, but these ones where a 2 out of 5 the looks was not what I was accustomed too. and the fruit that was dipped was not what I was expecting, looked like my child did it. after my mother dropped them off I went to see them at wifes work she wouldnt say it but they where not what she always gets. I tried this new location Edible Arrangements 3513 S 2700 W Salt Lake City, UT 84119 not listening to the Google comments that they have bad customer service a quality sucks I went anyway bad Idea, when I called the lady could not speak English and said nothing they could do Sorry. worst store and people, now I have a bad taste in my mouth when I talk about edible when I said great things. other locations are great STATE STREET awesome 12300 S is great to go there NOT HERE

Mary Adams

I will never order from this store again! I called in to ask how to redeem my rewards and to let them know I would be in to pick it up in an hour or so. They told me I had to just come in they didnt take call ahead orders on rewards. I go into the store hand them the reward and tell them I want to redeem it. 3 people look at each other like they have no clue as to what is going on. They are asking each other what it is, so I try and explain it and the lady interrupts me and asks me if its my birthday?! Huh? No its not my birthday I just want to redeem the reward. 2 of the 3 people tell me they are too busy and I should of called. So I explained to them that I tried to call. They told me it was not a good time for them because it was a holiday weekend and I shouldnt try and redeem a coupon on a holiday weekend. The lady finally told the guy to get one out of the fridge and acted like it was a huge inconvenience to them. The fruit tasted okay, bananas were so small and the strawberries looked terrible. What a joke!

Todd Boren

I placed my order on 2 May to be delivered on 12 May. I spoke with my mother on 15 May and she had not received it yet. I called the store in West Valley Utah to inquire and was told they were super busy. I get that, being Mothers Day but a delay notice or some word of what was going on would have been cool. The Manager (Lindsey) offered to add some more stuff to the order and said it would be delivered in an hour or two. This was at 1150 am Utah time. 4 pm Utah time still no delivery!? I called the store at 510 pm to inquire if there was an update and was told it was "in transit"! Finally delivered on Monday at almost 630pm!! I looked at the reviews for this store and the majority were negative for delivery and non-delivery issues. Had I seen the reviews before I ordered, I would not have ordered!!! Not sure what the manning situation is at this store but sounds like they need help! I wont order from this store again. "Certified Happiness"...NO!!

Boyd Thaxton

Ordered a $76 arrangement 24 hours ahead of time to be delivered to my girlfriends place of work. At around noon of the day they were to be delivered I was starting to wonder when they would be delivered. I called and just got voicemail... I left a voicemail and continued calling for 2 hours only getting voicemail. At 2:00 I finally got through and was told all deliveries just left. Well the girlfriend usually leaves at 4:30 for the day but just happened to stay 15 minutes late and they happened to arrive at 4:40. Not much fun when they arrive that late. However the arrangement look great and the girlfriend said it tasted great too. I will not use this location again.

Ashley Kirkham

What a joke! I spent almost $100 on a birthday arrangement. The honeydew and cantaloupe were not ripe and when I called the owner she told me "Its not in season right now". She offers to make a second arrangement and it was never received.. Finally a week and a half later, after calling corporate customer service and them calling her, she offers me half my money back.. My husband and I use them multiple times a year and will never again... Worst Customer Service...

Colby Lawrence

Im leaving one star because thats the minimum. DO NOT USE THIS STORE NOT ONLY WILL THEY TAKE YOUR MONEY BUT THEY WILL NOT DELIVER LEAVING YOU HANGING ON MOTHERS DAY LOOKING LIKE A FOOL TO YOUR MOM EVEN WHEN YOU ORDERED WITH AMPLE TIME. THEY WONT CALL YOU OR ANSWER THE PHONE. Now we are days late with no delivery, no phone call, no communication whatsoever. Had to call corporate to get a resolve. Well see if I can even get a refund. What a joke......

Liz Ashdown

They were very rude. I called to check on an order, 8 hours after it was placed. Called back 2 hours later and was told I was already given an update and even if they were wrong it didnt matter, then I was hung up on. My 150.00 order arrived warm and as a results did not look fresh, and the chocolate covered stuff was slimy. Good waste of money.

debbie dye

Based on the comments about delivery - I decided to pick my order up as its only a couple of miles from my work - the arrangement turned out great and it wasnt much of an imposition to pick it up myself. I had also called to pick it up earlier than I had said online and the clerk was very nice to oblige and did her best to get it done early.

J.P. Mataalii

The worst experience I have ever had. Anywhere!! Like that is something special... In anything Ive ever done to be the absolute worst , that is saying something. No one should ever go here and edible arrangements would be smart to pull their branding from this horrible location.

Karla Soriano

Not ordering from here again. i tried the "Same day Deliver" , it never showed up! Called to check the order they said it was back tracked and it would be delivered right away. IT NEVER showed up.. again. Its so not worth it ordering from here.

chandel brown

Management went above and beyond to rectify a now former employees mistake with the delivery of my arrangement. I was very pleased and will be ordering from this location again!

Serena Cox

WORST CUSTOMER SERVICE EVER! SAVE YOURSELF TIME AND MONEY AND GO BUY FLOWERS OR MAKE YOUR OWN. I HAVE NEVER BEEN SO DISAPPOINTED IN MY ENTIRE LIFE FROM A BUSINESS!

Nora Sotelo

How is this good business??? And how doesnt a manger know that towards closing time their employees are blatantly closing up early??

Brittny Herrera

So happy they have an Edible Arrangements in West Valley! Now I do not have to drive so far to get sweets for my special someone!!!

Kathleen Creer

You suck! Valentines bouquet! Where is it?? Ordered Wednesday! Funds taken from bank. It is Saturday 7 pm.