Highlander Bike

Category:	Bicycle Store
Address:	3333 S Highland Dr, Salt Lake City, UT 84106, USA
Phone:	+1 801-487-3508
Site:	highlanderbikeshop.com
Rating:	4.8
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 36

Reviews 13

James Lechtenberg

Having gone to the Highlander on a regular basis over the last few years, i wanted to again share my commendation of this often overlooked bike shop. I race road locally, some cross, and regularly ride every mountain trail along the Wasatch. Ive been biking for the last 15 years and have been to a good many shops in the western US. The shop manager here at the Highlander (Max) is top notch. Always one to greet with a high five and a smile, Max is just one of many employees who embody what the Highlander has become. The service is great, and they do a great job at looking after your bike, when many other shops charge way more and do way less for your bike. Even though their focus is bargain deal mid to low end, its great to be able to find a deal on a last years closeout on a reliable brand. Ive ridden, raced and thrashed many a Raleigh, Masi and Jamis over the years, and have always gotten a good deal from the guys at the Highlander, with exceptional work to follow and keep me rolling fast!

Laurel Warr

I LOVE the Highlander Bike Shop! I have had only the BEST experiences there. Doug, the owner, is AWESOME!!! He is patient, knowledgeable, and helpful. I bought a jogger stroller there and was very pleased with his assistance in helping me to find just the right one, the excellent price, and the quality of the stroller. I jogged daily with three babies in that stroller over a decade, and it worked just as well for my last baby as it did for my first. I have taken my bikes there over the years for repairs, and I am always pleased with the friendly, quick service. I have always been impressed with Dougs integrity. Doug is honest to the core! If he has erred it has been in my favor!!! Doug treats me and my family with so much respect, honesty, and helpfulness, I WONT GO ANYWHERE ELSE!!!

Andrew Redd

Love this bike shop. You walk in and know that it is run by real bicyclists. It is definitely not like one of those big box sports stores or one of the bike showrooms where all they want to do is sell you a new bike. These guys know bikes. Ive bought a few bikes here in the past, which all lasted until they were stolen. Its a little out of my way now but when I need new parts or accessories, this is where I try to go. I like supporting the local independent bike stores like this one, the prices Ive always found to be comparable to online. Also you dont have to wait for shipping when you have a flat. The guys know their stuff and give top notch service, theyve been around for a long time so really can fix just about anything with a bike.

Neal McManus

Everyone at Highlander Bike Shop is knowledgeable & courteous. I have purchased 4 bikes from them so far for myself, wife, & kids and I wouldnt hesitate to buy another when the time warrants it. They are always polite and down to earth, and will take the time necessary to explain options to you. If you like to be pushed into buying something more expensive than what you want/need then go somewhere else because they will only make suggestions, and will oblige you with whatever you decide. Seriously, if you are looking for a bike priced $500-$5,000, stop here first.

Adrianna Randall

We were given great information regarding the items we were inquiring about but we werent ready to purchase anything. We thanked him for his time and information and when we were walking away he got all upset about us wasting his time and made some snide remarks. We will not be going back and wouldnt recommend it to anyone unless you know what you want and plan to buy it right then. Edit 6/24: We would have gone back to purchase some of the items we had looked at after looking at other options. Instead we bought the same items at a different store.

A Private User

Purchased my first new bicycle in years from this store. Received excellent help in selecting the right bike for my needs. Max spent nearly an hour with me going over the details and then ordered a model from the previous model year and gave me a very good deal. When I came in to pick up the bike he again spent a lot of time with me setting up my accessories and fitting the bike. I continue to purchase accessories at this store using the ongoing discount provided with the bike purchase and Im continuing to receive very good service!

Joshua Dearing

Let start out with these guys are awesome and laid back. There are other shops in town that make you feel like you are a piece of junk if you arent preparing for the Tour de France on your $10,000 rig. This is not one of those shops. These guys are nice and you can tell they just love bikes and those who ride them, not just some pretentious idea of what cycling should be. There is room for improvement though, I wont go into details because that would be unfair. Fix some minor communication issues and this would be five stars.

Jon Larsen

I bought a bike here two years ago and Ive been back several times for tune ups and gear. They just tuned up my bike and it is riding like new. Unlike many other bike shops, these guys dont make you feel cheap for not wanting a $5,000 bike and they dont treat you like youre stupid or try to take advantage of you if you youre not a bike expert. I always leave feeling like Im getting exactly what I need and for a good price. These guys love what they do and it shows.

Byron Major

If I could I would give Highlander Bike 6 stars! I commute everyday to salt lake city from Layton via front runner and on the trip to work today, I had ran over a screw making my bicycle completely useless. I wasnt able to get the bike to the shop until 10 minutes until they closed. The manager Max Moffat went above and beyond my expectations. Its my hope this family owned business stays opens for at least another 30+ years.

Bruce Lorange

Awesome customer service, expertise, and straight forward & useful advice! Doug, Max, and John are awesome and after visiting other bike shops and not planning to buy a bike on the day, I left with a new mountain bike and a new favorite bike shop! Highly recommend you check them out if you are looking for a new ride!

Sam Beveridge

Just bought my first commuter bike from Highlander bike. Staff was great to work with. I told him my budget first, then he asked what my needs were. He ended up recommending a bike hundreds of dollars below my budget (almost half). Accessories were on par with online prices. Honest people and good information.

A Private User

So Im new to the area and Ive been to a couple of different bike shops for repairs and whatnot. I left most of the places feeling underserved and sometimes even looked down upon. Not the case at Highlander. Ive had nothing but extra effort, good work and friendly smiles at Highlander. Nice job.

Nancy Meidell

This is Nancys husband Phil, I have used these guys several times. They are a small bike shop, and you may have to wait a minuet for service, but the prices are better than the big shops, and the service dept. so far has been very good. I would recommend them without hesitation.