|Address:||23269 Eureka Road,Taylor Media Play, Taylor, MI 48180, USA|
|Working:||9AM–6PM 9:30AM–8:30PM 9:30AM–8:30PM 9:30AM–9PM 9:30AM–9PM 8:30AM–8:30PM 10AM–6PM|
May have lots of inventory, but very uncourteous staff and pretty terrible customer service. I went into this one to purchase some balloons the other day, and I paid for the balloons plus $0.99 per balloon to have them filled with helium. So it ended up being like $7 for 3 filled balloons. We get home and tie them down, so theyre just floating in mid-air. That same night, about 8 hours later, one of them deflated on us. That tells me that either 1) we got defective product, or 2) it was over-filled. My wife goes back the next morning and when she asked a worker to help alleviate the problem, she gets treated like she is asking to take over half the store. The employee who helps her told her that Party Citys balloons are only guaranteed to last for 8 hours. Really? Instead of filling up a new balloon for her, she has my wife bring in one we have already paid for and fill it up. When you have to practically beg for something to be helped, as the customer, and that thing is small and inexpensive on the stores side, you know there is bad customer service. We can find decor online or at Dollar tree in the future.
Called there from work and asked for bowling birthday invitations. I was told there werent any. A couple of days later after I had a day off I went there and bought the last 2 packs. Dont know if a truck came in and they were selling like hotcakes, or if she didnt wanted to sell her last 2 (which really doesnt make sense), or if she just didnt feel like checking. Anyway, I got what I wanted and threw a lovely bowling-themed birthday party.
Balloons are twice the cost of the dollar tree. Phones are busy.. trying to place an order I cant get thru to anyone. I am still repeatedly calling .. when you go pickup the balloons guess what.... more waiting !
This place is overpriced. But I guess you have to be to keep a huge store open like that. just by selling party supplies.
This place is huge! I love that they moved to a bigger place! Anything you need they have!
Monique L. Thompson
The staff was very helpful and polite. I will definitely recommend this store to others
Went for specific things grabbed them and left staff very helpful and friendly
Great place to shop for parties everything you need in one store
Eh... its just a big box party supply store...not special
Good place to pick up birthday cards and decorations.
Wide variety of party supplies, candy and balloons.
Huge selection, helpful staff if you can find them
Clean and friendly environment. Helpful staff.
This is the biggest one downriver I have been to
mariana mae loves to play!
Nice. Clean. Friendly employees. Huge selection
They have a huge selection but never any sales.
Giant store. Anything you can find for parties.
Sales girl was very nice and very helpful.
Very kind staff and lots of decorations!!
A bit pricy but they got everything
Love it they have so many options
Customer service is a lost art
A place to get party needs
I like the candy selection
Great selection of stuff
All your party needs
Kids had a blast.
Good clean store.
Lots of stuff