Category: | Tire Shop |
Address: | 3656 Wall Ave, Ogden, UT 84405, USA |
Phone: | +1 801-317-3950 |
Site: | costco.com |
Rating: | 3.7 |
Working: | 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 9:30AM–6PM 10AM–6PM |
AL
Alyse Price
The servicemen are super friendly otherwise this would have been a one-star rating. They just dont seem to know how to do anything. I bought tires here about a year ago and every single time I need to have them rotated they either cant get the tire off or break a lug nut. In either case this requires another trip to a different shop because Costco cant fix them! (WHY?!) 3 shop visits, usually over 3 days as I work full time, to complete a job that should be a <20 minute job. (They are really good at refunding the second shop fees though) The last time I was getting a tire "unstuck" the second shop made it seem like whoever had last worked on my tires had done a really poor job. Second issue was I had a flat they couldnt repair and after purchasing 2 new tires they installed the incorrect sizes! They didnt notice right away either, Ive been driving on them for a while. The extra savings from the tires do not outway the long waits inline, extra shop visits, and low confidence that my service is going to be done correctly. Would never recommend.
CH
Chatzy Face
I just want to say how great this place was for us! We brought in our car on an insanely CRAZY day! Normally they ask to reschedule but we drove pretty far and they were able to squeeze us in. They were obviously stressed but held their cool and were very kind. They discovered some of our rims were in trouble and helped us so much. We were very indecisive what we wanted to do and they stayed open a bit later for us to sort things out. After a long time of trying to figure it out we decided to use some of my Fathers used tires in the mean time. They let us get a full refund even though they did a lot of labor on our car. We ended up not being charged a thing and they switched our wheels for us. We were very difficult, and I feel awful about that day. But they treated us so kindly. We are SO grateful!
KY
Kyle Linder
Im writing this as a warning to anyone considering tires from this Costco. If I could give it 0 out of 5 stars I would. Avoid this place at all costs. While installing my new tires, they stripped two of my tire studs, and explained to me that it had been like that before. They sent me on my way with 3 lug-nuts loosely fitted on my tire. When I looked at the studs my self, it was clear they had been freshly stripped. It looked like they had put the lug-not on crooked and kept drilling. Long story short, I had to pay around 150 on my dime to repair the damage they had done. Spend a little extra and have professionals who will admit to their own fault and not send you on your way with their mistake.
A
A Private User
Came in to get 2 tires on the front of my pickup truck sales manager said I had to have 4 all the way around that it was their policy .the two on the back only 2 months old still brand new then it took them over an hour and a half to do 2 tires on a pickup truck the prices are good and they did a quality job but trying to cheat somebody on tires they dont need
DA
Dani Peek
I recently had a tire that was leaking. I called and they were very helpful to fit me in. Everyone I encountered was very helpful. They made a very stressful situation for me turn into a great experience. I am grateful for the help I received it really made me feel like I was valued and they cared about my safety and were not just trying to take my money.
NI
Nicholas Dragon
An hour and a half wait time for a flat repair is ridiculous. Any other tire shop would be able to perform this service in less than 30 minutes. Each time Ive been into this tire center Ive had a crazy long wait. They really need to improve their process to minimize wait times.
AL
Allen Lewis
Even for a single person, I save a huge amount of money on my groceries by shopping at Costco. Visited this store on a recent trip and found it just as high quality as my own neighborhood Costco ! I save enough on gas alone to cover my membership!
JO
John Allen
Probably the slowest people on the planet. Just here to buy a battery, but Ive got to wait for 20 minutes while the sales guys explains 100 tire options to the people in front of me. They need an area where I can quickly checkout.
TE
Terrie Wiederich
Pharmacist refused to give a price for medication over the phone and that I had to come in to the store for a quote on my prescription. No thanks. I will go to Sams Club.
EP
Epifanio Chavez
Costco has a great selection. You can find great deals on clothes here. You cant leave here with out spending a good chunk of change.
JI
Jim Ellis
Very helpful and friendly staff. Agree with other reviewer. Saturday is a nightmare. Go any other time and you are good to go.
MC
MC Hall
I like Costco. Done right, shopping here can save money. In the other hand it can also take more money than it should.
GE
Geri Byrum
It couldnt find the right place, The Store is a head shopping and a smoke shop
MA
Mark Maxson
Works for us, never go on a Saturday.
C
C Gull
Ok good value for money...Thanks!!!
CH
Chase ism
Nice nice