Boost Mobile Premier Retailer by Evolution Wireless

Category:	Cell Phone Store
Address:	6657 State St, Murray, UT 84107, USA
Phone:	+1 801-262-5052
Site:	facebook.com
Rating:	3.8
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 10AM–3PM

Location

Photos 12

Reviews 15

Terrylee Smith Pixley

Wow! I walked into this store, already having a phone but wanting an upgrade. I told the salesman that I wanted a specific phone, only because my brother, a computer programmer sent me in to purchase this specific type as it would be able to perform they way I needed a phone to be used. I was directed to a much better phone, ironically for $300.00 more than the one that I was looking at. I then asked if this other phone would be able to have enough memory to hold all my photos, videos, programs Id already paid for in addition to the social media ones that were installed on my current phone. I was assured that if I bought a memory card, I could choose the amount of memory I wanted or needed in order to do that. Needless to say, he was a salesman in the truest sense. Id only had the phone less than 30 days when it began to not work properly. When I returned to the store where Id bought it, I was then told that they dont give refunds, nor do they apply a credit towards another phone. They only recourse I had was to send my phone into the company that made it, for repair. So I packaged up the phone and sent it away. The salesman was more that anxious to sell me a phone to use as a loaner, knowing this was my only means of communication and that I relied on my phone as Im disabled. When I tried to use this used loaner phone, it didnt even work! I tried making a call, it would connect, and after 10 or so seconds, it would disconnect me! It was a no frills phone, so I didnt have any way to connect to my email, take pictures, access my old text messages, ect. I was furious by the time my old phone arrived back to me 3 weeks later. My phone came back to me without anything on it. All my contacts, texts, pictures and video not to mention many applications Id already paid for and downloaded. They hadnt even warned me this would happen and it caused me great expense, time and patients to even half-way correct. I wasnt even an hour away from the Boost Mobile store when it became apparent to me that the phone was still broken, so I returned to the store and demanded to be credited or given back the money for that piece of LG junk I was sold. I was again told this wasnt policy. I finally ended up going to a different Boost Mobile supported store. There they at least were able to assist me in getting my missing articles put back on my phone. Problem still remains, the salesman told me if I purchased a memory card, it would hold that much memory. Wrong! The phone had a maximum memory of 8G internal and 12 External memory, no matter how big of storage card I bought. Ive been prompted to download updates, even the ones that make this junk phone work, but due to absolutely no memory, my phone doesnt work. The place that sold me the phone are liars, the company that made the phone cant even fix it. Id never shop here again!

Nate Somsen

OVERVIEW - 4.0 Came here to upgrade my wifes phone, being as the older one had cracked, and she was due for an upgrade. LOCATION - 4 This location is along State Street, but so easy to miss if youre not careful. Kind of misleading with their sign along the building facing the street, when in reality it is located inside a strip mall. PRICE - 4 We paid a reasonable price for a brand new phone (iPhone 6s) I think the current newest model available is the iPhone 7. My wifes phone is set up on a plan for to call internationally for ten bucks a month on top the current billing, which isnt bad, but I think shes grandfathered into that plan... PRODUCT/SERVICE - 3 I have a bit of a complaint in this category. It took a while to setup the plan, which I understand, but in the end the poor guy set up my wife with a whole new phone number, and she had two active lines her "old" number and "new" number. We called and addressed concern, he said hed have it fixed, 24 hours still the same issue, it was only after calling in again a different employee was able to remotely fix it. POINTERS/PERKS - 4 Come in when the building is vacant, if there are other customers, itll take forever. Especially if the customer is social. (which was our unfortunate case). The employees typically look out for their customers best interest. EMPLOYEES - 5 The guy that setup my wifes phone was rather polite. A plus was he is bilingual. I just felt that he didnt know entirely what he was doing. That being said, granted now days some phones seem to be so complex, that I dont know if Id be able to do better.

Austin Floyd Jurecic

Avoid at all costs, just go to the official boost website and order your phone to save the hassle. This company/store will try to get every penny they can. Activation must be the commission. I was just trying to purchase a phone and bring it home to activate later as Im already a boost customer. Luis claimed he was the manager but his customer service skills were very poor for one. Was treated like I was dumb. Evolution wireless just lost out on a four year customer. Will continue with boost, but I will not buy a phone or accessory from you guys ever again.

Brandon Turner

Ive been a customer for awhile now, and I dont plan on going anywhere else. Reason being, I was having problems with my phone and Luis Castro fixed everything. No question asked, without any hassle, and very polite. Its employees like him that makes customers stick around. Thank you...

Jack Foriska

I have been a customer for 6 or 7 years now and just love the store. Luis the manager is not just my phone guy but a friend. Its the best customer service in the valley; but more than that, I get treated like family. I wont go anywhere else.

Rettie Wilson

We had the greatest customer service. There is not another store we would go to. We had a lot of questions which were answered and we left with two new phones and going to sign up on the family plan due to such great service. Thank you.

Shaila Lawson

The guys here were great! I told them what I needed in a phone and thats exactly what I got!

Denise Reflexia

Luis is always great with customer service. Helpful and friendly.

Cici Castro

good group of guys working here and they arent over priced at all

A Private User

Ive had a Boost phone for about 16 months. Never had a problem.

Stephen Holt

Great people and the best plans and pricing!

Morgan Nelson

Sometimes, life is really strange.