Category: | Pet Supply Store |
Address: | 21348 Kuykendahl Rd, Spring, TX 77379, USA |
Phone: | +1 281-288-2483 |
Site: | stores.petco.com |
Rating: | 3.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
LA
laura enloe
I called ahead of time to set an appointment for grooming. I was told I wouldnt need an appointment so I drove 30 minutes out of my way to take my baby there. When I got there, I was told that I would need all the paperwork from when I bought him and all his shot records. I wasnt told anything about any paperwork over the phone even though I expressed that it had been 3 years since my last visit to them. The groomers were so unfriendly, i will never shop at petco again. Terrible service and the manager wasnt any help either. Also, the website states that I can get grooming services by walk-in or appointment but when I gkt to the store, I was told I would have to have an appointment gfor service.
SH
Sheena Orn
I have always had a great experience coming here for treats and food for my Frenchie. Came today to get her groomed and was greeted by Arianna who took great care of Lola! Arianna seemed like she really loves what she does and loves the pets that come there. Lola smelled great and looked refreshed and how they get the dogs to stay still to paint their nails is beyond me. She also gave me a 25% coupon for the visit. Thank you for such a great experience for my spoiled pup!
CA
Carlos Maldonado
Called to get my pet a wash and when I arrived the attendant said my dog was too old, hes 14, they dont wash dogs older than 12. They have my pet records since 2007. About a month ago they took it all-right and said nothing about his age. I understand their rules, no matter how ridiculous they seem to me, what I dont understand is taking in the dog a month ago and now setting the appointment and making me drive just to reject me at the very door. That sucks.
MI
Michelle Mullens
Weve been told this is the flagship store in the area, and its easy to see why. All the pet food you expect at Petco is there, displayed under daylight lighting, on pergo wood-like laminate, arranged at the back. The middle is full of all the leashes a toys a person or pet needs. Dogs and cats have it made here! Fish and small animals have good selections, too.
MI
Michelle smith
I have FOUR fur puppies (my kids) and a betta fish. Im constantly in Petco for needed supplies. The staff is helpful, and if an item doesnt work for you, they are very good at giving returns. I have also groomed my two pekingese, when my regular groomer wasnt available. They did an excellent dog, and my babies seemed happy!
T
t davis
I had a less than favorable experience at this location.. Several staff members avoided or ignored me until other customers formed a line behind me, almost as if I wasnt worth the effort. The selection of products is impressive, but I felt the customer service to be sub-par. One star!
CA
Carol Sturgeon
My shopping at Petco is almost always very good! People there are usually helpful and nice! I appreciate knowing my pets are in good hands when I take them for grooming with Lori! She always does a great job and I appreciate her so much!
MA
Mark Mullen
We love them, you can find almost anything you need. A little on the high price but we love their selection and going to see the pets up for adoption. Everyone who works here is very friendly and try to be as knowledgeable as possible.
AD
Adrian Wills
Idk what the bad reviews are for, Ive never used the groomer but the store it self is great. I get supplies for my menagerie here on a regular basis. Staff is friendly and the selection is more than adequate.
AM
Amber Blair
Petco definitely has the cutest toys for dogs compared to other stores. They have new collections every month or so and they are so cute! And all different sizes for small and large dogs!
MI
Michael Stewart
Always happy with the selection of dog and cat food. The store usually has the seasonal and limited edition Merrick wet dog food which our dogs devour.
ME
Megan Jeffcoat
no selection on fish anymore!!!!! when mike was there he always had a great selection and had the most knowledge. i will not go here anymore.
RO
Rolando Lew
Organized and clean store. Staff I asked a question to did not seem very interested in helping me. Not rude nor polite. Very dry experience.
GE
Genesis Lady
I have always had good experiences at this location--helpful associates,products I needed were in stock and the location is very convenient
TH
The Traveling Texan
Everything is great, except you can never find an employee to help you, and when you do, they dont know
RE
Red Crimson
Staff are friendly, store is clean, and they have a decent variety of fish. Nice pet store to shop at!
MA
Maria Campos
Good variety of quality dog food. I enjoy taking my dogs in the evenings when it is not busy.
MI
Michele Hardy
Great selection of pet supplies and food for all animals. Prices are reasonable
SA
Samir Lakhani
Can get a bit pricey, but they do have quality options for my baby girl!
LU
Luke Woycke
Place is over priced, a lot of items can me found else where cheaper.
DE
Dennis Opie
They have an ok selection, but is always under staffed and very slow.
AU
Aury Reyes
Not much selection as far as dog supplies but great grooming team
DR
Drew Kedzie
Staff were nice, theyve always had what we need for our puppy.
3D
3Doppelgangers, Inc.
Staff isnt very knowledgeable but they do their best to assist.
JA
Jasmin Talbert
You need a "I have a coupon" only line. Seriously its 75 cents
IA
ian merryman
If you are going to a pet store than this is the one to go to.
JO
John Needham
Good quality selection, always a long line to check out.
MI
Mike Taylor
Good store if you need to get in and get out fast.
DW
Dwight Osteen
Friendly staff when you can find someone
DA
Dana McWilliams
They have the best groomers there!
JA
James Maynard
Great selection of reptile goods
LU
Luis Ruiz
Friendly and very knowledgeable!!
RI
Ricardo Morales
Always great customer service
BR
Brandon Dilli
Seem to have what we need.
KR
Kraig Smith-Daniels
I love their services
IR
Irma Solis
All for my fur babies.
TO
Tommy Hill
Its where the pets go.
LA
Language And Art Centers
Bad customer service
SA
Sabrina Smith
Best Petco ever!
PE
pete juarez
Awesome service
SC
Scott Kilpatrick
Friendly staff
RI
Richard MacPhee
Friendly staff
IS
israa ahmed
kinda love it
YV
Yves Trudell
Good variety
GR
Grand Consulting
Nice store!