Nordstrom The Shops at La Cantera
| Category: | Department Store |
| Address: | 15900 La Cantera Pkwy, San Antonio, TX 78256, USA |
| Phone: | +1 210-332-1900 |
| Site: | shop.nordstrom.com |
| Rating: | 4.4 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
Location
Photos 1
Reviews 38
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Jennifer N
I use to go here a lot when I lived in San Antonio and worked at La Cantera. I went back recently on a trip to SA and this place really is far better than the other locations in Texas! The people here are so nice and friendly. I ended up purchasing a Burberry purse here rather than from the Burberry store located in the mall. Jessica in the purse section is amazing! Shes so friendly and nice and willing to help you and all your needs. Im pretty picky when buying larger priced items. This location actually carried more Burberry items than the Austin location. They had a wallet that the Burberry store didnt have in stock as well. (The people at Burberry were very nice as well). I think my purse was a few dollars cheaper here as well. I really shop at Nordstrom for the personalized level of service that you receive. I use to eat at the Bistro for lunch as well during work. The food is outstanding, you would never guess. Its a great stop for lunch during the day and even more so now that the food court closed down here (weird). They have such great sandwiches and the fries omgosh the fries are the best!
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mason brooks
I was shopping in the nordstroms at la Cantera yesterday with my girlfriend and as we were looking around the mens section two male associates asked me how my day was. I said I was fine. As we started walking towards the rest of the mens section I heard one of the men say very loud that we should be "watched" to the other employee. Other customers heard this and it was very rude and embarrassing for me and my girlfriend seeing how I was planning on being a paying customer and had the intention to spend $400+ on one jacket alone. I can tell your staff doesnt care about the customer or the negative attention a false accusation can give. Just because I am wearing jeans and a t shirt doesnt mean Im a theft. If you like being publicly shamed because you do not look like a rich buisness man then this is the store for you. I personally will never be returning to this store.
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Sarah Elliott
Tried calling your San Antonio La Cantera store today and the telephone rang at least 30 -40 times before it was answered. I asked to be transferred to the hosiery department and again the telephone rang and rang again before someone in the handbag department answered saying there was no one in the hosiery department until tomorrow morning (it was 7:00 pm in the evening) and she could not answer my question ----- very frustrating and disappointing!
KR
Kristen Nelson
Used to love coming here and getting my makeup, shoes, and accessories. They do have a good kids shoes collection, and Im sure Ill continue to come for that, but recently the service has been so sub-par (we once waited for 15 minutes to try and check out at the Chanel counter) that Ive switched to shopping at the Neiman Marcus instead since they have better availibilty and service.
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Tyler Johnson
This Nordstrom is the best one in Texas hands down! Every associate that I have talked to has been extremely helpful and kind. They do not act stuck up or unfriendly and are always willing to go above and beyond to help their customers. Nordstrom is already a phenomenal department store but the San Antonio location is really spectacular.
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Elyssa San Miguel Marlin
Whats not to love?!?! The shoe department is a slice of heaven! Service is impeccable... always! The cafe is yummy. The anniversary sales are awesome! And of course the private Christmas shopping events are amazing!
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A Private User
I love shopping here. Customer service is 100%. There are always great deals if you look carefully or ask an employee. The shows, the makeup, the clothes, and the bistro upstairs are my favorite things.
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DennisRhonda Gourley
We love this store!!! We receive great personal attention from Robert in the mens department. Love all the special shopping events offered to clients! Definitely score 5 Stars with us!!!
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Samuel Mills
I used to sell shoes here. I had a good experience serving all of the customers with excellent customer service. It is a great homely environment. Gots to Love Nordstrom.
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Cherise B
Best customer service! Derek Lentz in the shoe department is excellent! Ask for him and he will find the perfect shoe for you! Will be going back soon!
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Ann Hua
stellar customer service, like any other nordstrom. no obnoxious pretentious vibe-- just great quality stuff with employees always happy to help. :]
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Emily The Goddess
I always have great service in the perfume area and at the MAC counter. Also, the womens undergarments department carries bras DDD and higher!
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Jose Anaya
Many employees are very helpful and nice but it seems that every now and then if you dont dress like you have money to spend they ignore you.
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Tabitha C
The customer service is good, they lack selection in jewelry and shoes, very limited especially in watches for women.
TA
Tap Rudra
Kristye M. helped me out and fifteen minutes after I left, I finally understood a joke she made. Clever. #respect
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Brian Fiske
Purchased some mens Allen Edmonds at the La Cantera Nordstrom Excellent customer service throughout. Top Notch
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Noah Selz
Very helpful staff who are more than willing to help you find something that looks nice, and fits well.
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Brenda brady
Great staff, everybody is nice and helpful. Amazing Christmas decorations. I love this place.
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Daniel Christmas
Ricardo in the mens department is awesome. Super knowledgeable, helpful and friendly.
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Cynthia Clemons
Keia is awesome!
MA
María del Carmen Ortiz castillo
Excelente tienda
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Sonia Hernandez
Simply the best customer service and clothing selection.
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Susan Lopez
Love Nordstroms. Everyone is very helpful and friendly.
CH
chingy98
Big fan of the cafe upstairs. Very kid friendly.
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Brittany Harrison
Pretty small Nordstrom, but excellent service.
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muslim aldi
Nice and fresh air area with shopping
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Howard Phillips
We had a return, excellent service!!
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Bobby Duvall
Overpriced and scattered out.
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Seth okthen
Nice mall, overpriced though!
BA
Barbara McKibben
Great customer service!
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Anthony Cianci
Great place to shop.
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Lorenzo Elostaz
Great place to shop
LE
Lenny Will
Overpriced junk..
GL
Gloria Rodriguez
Always perfect!
MI
Millie Reinhart
Love this store
JA
Jayton Evans
Friendly staff
MI
mindee g
Its ok
LI
Liza Reyes
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