JCPenney

Category:	Department Store
Address:	3100 FM 365, Port Arthur, TX 77642, USA
Phone:	+1 409-727-7438
Site:	jcpenney.com
Rating:	3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM Closed

Location

Photos 1

Reviews 16

Kourtney Wagner

I had to search the store to find someone to help check me out. When i got to one check out i waited for five minutes and watched a woman make eye contact with me and walk away. Then we went after her and she was nowhere to be found. When we finally found someone they called someone up front just to make us wait another five minutes for the check out woman to take her time to get up to the front. Then when i explained to the woman about how no one would help me she argued with me. And continued to do so to everything i said.

Latha Upton

I ordered 2 pair of shoes on 1/4/17 to be delivered by 1/12. I did not receive shoes, so I called today. I was told it would be a 5 minute wait that turned into 23 minutes. When I asked why my order was cancelled she said it was due to processing problem. She was very nice. She told me the wait for that dept. Was 10 minutes. After a total of 46 minutes, I gave up. The info on my sales slip is correct. I am not going to reorder the shoes again.

Dale Springer

I went shopping at J.C.Penny to buy clothes for my baby boy.I found some very nice shirts marked at $4 on the shelves,and each shirt had a $4 sticker on it.At check out the cashier said the shirts were $7 and would not honor the marked price. I will never shop at J.C. Penny again.If you mark it at a certain price, you HONOR THAT MARKED PRICE. The only reason you got one star is because of the quality of the shirt was good.

Mary Ann Reid

Staff is friendly and inviting - very helpful. The salon is great. The manager is so knowledgeable she stopped by to make sure I received the everything I asked for. My stylist gave me more than I ever expected and I had complements on my hair everywhere I went.

Renee M. Windon

I was put on hold for 20 minutes on the phone , drove from my house , got to the store at the womens dept. to find the worker hanging out with me still on hold

Joanna Courville

Buyer BEWARE ! Pay Attention At The Register !!! CHECK YOUR RECEIPT AT CHECKOUT EVERY TIME !!!

Cheryl Barnett

Neater than parkdell mall.

Madge Fontenot

Quality product at great prices!! Staff in all areas were very helpful.

Shirley Batiste

because theres just a few registers and is such a long wait.

Jeanette Samuels

Sales Rep in Jewelrys was very helpful and informative.

maria childress

I love this place because it all ways have what i need