Marshalls

Category:	Department Store
Address:	18307 Kenrick Ave, Lakeville, MN 55044, USA
Phone:	+1 952-898-4226
Site:	marshallsonline.com
Rating:	4.2
Working:	9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 10AM–8PM

Location

Photos 78

Reviews 25

Lets play it Now

To the lady at register 2 on August 4th, around 9 oclock.(didnt see what her name was). Very disappointed at the way I was treated When returning something back at this store. I stood in line unnoticed for a few minutes and the cashier shouted something which I didnt understand, so I asked her what she said. She in a rude tone said "I said I can help you at register 2". I go to her register and she says in the most snerky way "hellooooo"? So in my face and loud. Then she looks at the product I was returning and made it seem like I stole something out of it. I replied with "if you dont believe me, go back and look at the other ones back there". Basically accused me of returning only part of the product or stealing it(even though I clearly had the receipt). Then she gets rude again and argues saying she never said that. But did! When you work in retail, costumer service is a must. She had no people skills what so ever. Ive never been treated so rudely by anyone at a retail store. Everyone is usually very friendly at this marshalls. This lady had the most rotten attitude. Couldnt to find out she was super rude to my mom before too. Rather just drive the extra way to Eagan Marshalls after being treated like that. If you want business, treat people with respect. If not, just keep giving your costumers attitude with snerky comments. NEVER felt so disappointed and offended. Will be calling corporate.

Gintare Piscikaite

I have always loved this store but I dont like how they only have one size of most of the things and when I went there the staff at the changing room were not very friendly and were talking abo it me while I was changing lagging at me

Christina Oberle

The newly opened Marshalls - a little smaller then the other stores; which is the only reason for the 4 stars instead of 5. Otherwise really nice store and what I have come to expect from Marshalls. Happy about the new location!

Crystal Moore

I love this Marshalls. They have the best customer service. Whenever I have questions, their workers always have the answer. They have a lot of nice brand name clothes and the cutest hand bags.

NoReal NameUsed

As many times as Ive been to location I never had a problem, until today that is. Thanks to Hannah I will never be back to this store.

Jordan Andrist

Great selection, good sales. Purchased a KitchAid mixer at a ridiculously low price. Organized well for a store its size.

Michelle Billman

Not a great selection and the clothes seem cheaply made. I think well go next door to the big box store.

John Lieu

Friendly staff. Very clean and organized store (which is great!). Good sales.

Heather Otto

You can find good deals sometimes. The selection can be hit and miss though.

Sam E

Good items that are regularly changed. Clean store and okay bathroom