JCPenney

Category:	Department Store
Address:	7451 Youree Dr, Shreveport, LA 71105, USA
Phone:	+1 318-797-5611
Site:	stores.jcpenney.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 8

veggieeater

For a few years now, Ive felt the need to get this off my chest and explain to as many people as possible how my interviewing experience was terrible. So, if youre thinking about working here, you might want to read my experience first. First of all, I saw online that they were hiring for a few positions such as a part-time cashier, or helping people with clothes. I get a call to be interviewed. I was VERY excited, especially since I had just gotten laid off and felt so lost with being out of a job. I had to go through this process THREE times. I had never in my life heard of three interviews, which was drastic for something simple as a part-time position. It was not as if I was trying to be a manager, or some certified super-duper cosmetic specialist. The first two interviews went great with two different managers interviewing me. By the time I got the third but last call, I simply ask the woman why were there three interviews. She became suddenly and unnecessarily condescending, telling me that that was just what the store does. From the moment, I felt my chances of getting that job were done for, becuase the atmosphere between her and I over the phone suddenly went sour. I showed up anyway, and this particular interview just did not feel right. The lady barely interacted with me, and I cant recall her even looking at me much. I left the short interview, and never heard anything from them again. I worked my butt off and remained loyal to all three interviews as they asked. I spent money on gas going back and forth for all three interviews, not to mention yanking my poor parents there, all for nothing. I really wanted this job becuase I loved the idea of working in a big store, and I knew I had the credentials to fulfill what they were looking for. What was even more of a slap in the face was continuing to get email notifications that they were STILL looking for positions. I never ever considered bothering with them again, as they lost my trust and wasted a lot of my time. I know interviews dont guarantee you a job, but making me come up there for THREE of them, was way too drastic. And one other stupid thing about it is that their application processes are way too dramatic. They have you fill out all that important information about you, then send you to tons of questionnaires, and if you dont do good on that, your entire application will expire on the spot. So, it does not matter if you did not commit a crime, or have good work history, or whatever. They base your abilities on silly questionnaires. If that was really the main qualification, they should put that first, before wasting your time filling all that information, then being turned down. But Im glad I went through this becuase if I intend to open a business of my own one day, I wont dare be like that to my applicants.

Reanna Nichole

DO NOT SIGN UP FOR THERE CARE PLAN PACKAGE AND GIVE THEM YOUR JEWLERY TO BE WORKED ON!!!!! My fiance spent 190$ for the careplan package that included resizing. I went into the store to submit my ring to be resized and she said my completion date would be about 3 weeks. They failed to mention that my ENGAGEMENT RING would be gone for LONGER than 3 weeks. When i called the store on the 3rd week she said my ring had not even left the warehouse where it was being sized. When i called the care plan customer service line she was very helpful and told me that i needed to contact the store again because it should not have ever taken 3 weeks and that i needed to get the phone number of the jewler and file a complaint and have them expadite my ring. When i called them back the lady was very rude and kept cutting me off telling me they were right to have kept my ring for 3 weeks because someone should have told me that it would take UP TO 3 weeks for them to complete the service not 3 weeks to have it back in my hands. I asked for the number to the jewler and she REFUSED to give it to me and said she would call and get back to me. I told her i wanted the number so i could file a complaint and she still refused. She then put me on hold for 5 minutes to talk to the manager and he refused to give me the number as well and said he would call and find out where my ring was. This is unacceptable!!!! It should never take 3 weeks to size a ring. Especially an engagement or wedding ring. I was already skeptical about being without my ring and if i would have known it was going to take close to a month just to have it sized and polished i would have never allowed my fiance to pay 190$ for a care plan and would have taken it to a more reputable jewler that i could contact MY SELF. I plan on ATTEMPTING to get our money back for this care plan or at least file a complant to have the jewler they sent my ring to removed from there list of service.

Leigh Ann Irish

I have read the other reviews and I am sorry about their experience, However, I have only had great experiences at this store. The associates are always friendly and helpful. I have never had an opinion, good or bad, about JCPenney in the past, but I have really liked the store on Youree. I like the products, the prices, and the people working in this store. I want to thank David who helped me with an online order I had failed to complete. He and the ladies at the service desk were all very helpful and kind. I very much appreciate their patience with me and helping get my order placed.

Heidi Peterson

Several of the associates that helped me were wonderful!! Every once in a while I ran into an associate that didnt seem very interested, but for the most part they were very helpful. That being said the way that they have the line set up here is AWEFUL. Every time I go in and I just want to pick up one small thing I have to wait in line forever. Its not really worth it to me anymore.

Hollie Horton

They left a security button on one of the shirts I bought. I feel stupid for not noticing it until I wanted to wear it, but it is extremely inconvenient. I hope they dont think I stole it when I bring it back to get it taken off. I tried calling, but no answer on any department. This is ridiculous. I hope they handle it well when I bring it up to the store.

Evelyn Marshall

Very good shopping trip today. Found a few deals, had to really dig for them. Came out with some nice items but nothing I went in to look for. I will call that trip a win. The only problem I find with the store is there isnt any kind of organization to the clothing.

Kimberly Powell

The style and quality of their clothes were very poor but the prices did not reflect that. I found one shirt in the whole store I would have bought but it was not in my size. I will not be back.

A Private User

They do not answer their telephone. Whats the point of having a number if youre unwilling to take calls. I called 5 times, only got an answer on the last try.