Category: | Tire Shop |
Address: | 2751 S Central Expy, McKinney, TX 75070, USA |
Phone: | +1 972-540-5895 |
Site: | discounttire.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
LI
Lilly Arion
Been here 2 successful times and 2 that were fails. In all experiences the people I talked with were friendly and polite. The first 2 times were to get tires replaced, took about 20-30 minutes and I was on my way. I went in on a Saturday at the beginning of August and tried to get my front 2 tires replaced. I had just gotten off work and they were quoting me an hour and a half wait. I was still in my scrubs so naturally sitting in a waiting room that amount of time feeling icky from a long day didnt sound appealing. I wasnt upset, just made an appointment for the next Saturday, same time. I tried to give myself 30 minutes just in case work ran late (my work is right up the road)... needless to say I was 10 minutes late. I arrived and he said "sorry unfortunately this is gunna hurt ya, we put our appointments in 15 minute slots, so itll be about a 3 hour wait." I couldnt do that, as I had to be back at work soon, so I told them Id reschedule for another time. But honestly Im still so frustrated with the situation I decided I will not be back. He had been polite but Im not sold on whether or not that was the truth. I ended up going to NTB this Saturday, and had a much more pleasant experience. Service there was fast, they were friendly and knowledgeable.
TO
Tony Stark
These guys were courteous, when I was shopping for some new tires. I had shopped online and found a good deal online at another shop. They were willing the match the price on the tires after adding in shipping costs, but their install prices were much higher than the online place which they wouldnt match. In the end, I bought the tires online and saved an extra $50 to buy tires and take them in myself to get mounted by a famous blue, low-cost retailer. In the end I saved over $200 from Discount tires quote. The tires have been great on my ride ever since. The salesman had originally tried to steer me to another tire that was more expensive and would wear out quicker. Glad I didnt listen to them. This place has some good prices on specific tires, but where they get you is in the mount and fees. My biggest complaint is why would I bother dealing with them to price match a price on tires when they were more expensive on the back-end. They need to be more competitive on their fees, otherwise, theres no point coming here.
SC
Scott Harrod
Ive used Discount Tire for years, reasonable prices, free rotations and flat repair etc... It still seems to be the best deal going for me. However they do a shady practice that I dont care for. They always include the road hazzard warranty whether you asked for it or not. This adds over a $100 to your out the door price. Its no different than the grocery store employee slipping some steaks into your basket without you knowing it and ringing you up for it at the register. This happens every time I get tires. Something else that doesnt impress me is thatI always have to ask if there is any warranty credit due on the old tires, they never seem to check it themselves and offer it up. I saved an additional $130 yesterday on warranty credit. Do your homework before you go and know what you should be paying. You can get the exact price online before you go. Come on DT, lets be a little more honest.
SH
Shae Kipp
While Ive had moderate to good service, today took the cake. Simple rotate and balance (which I have paid for the lifetime balance) was apparently impossible as the tires were never actually rotated and they were all over inflated by 10 psi on a 100 degree day on all terrain tires. Thanks DT, now I have to take more time out of my weekend to remedy what I went in to you for in the first place. UPDATE: Took it in to another DT (Greenville) this morning. They would not rotate the tires as the wall appeared to have begin separating. McKinney DT let me drive off with improperly inflated tires (turns out they never had my truck properly in the system), tires still in their original locations, tires were borderline not safe to drive on, and NO ONE SAID ONE WORD!!! Switch to Greenville.
JA
Jay Hage
************************ Not Recommended ******************** I have been a Discount Tire customer for years, used both Plano locations and been very happy. Stopped by this location yesterday to fix a flat tire on one of the tires that I bought couple months ago and had my 4 year old son with me. Both advisor and manager came out separately and would not repair the tire saying it needs to be replaced due to double rubber, it seems they use this line to sell tires but since I am a car savvy I knew better not to listen to these two idiots, so I left unhappy. This morning stopped by one of the Plano locations, repaired the flat and rotate my tires without a question. I will never step a foot in that location again, it was my first and would be my last.
NI
Nicole Semple
I dont know if its because Im Young or because Im Disabled or because Im a Girl, either way This is Complete Garbage! One year ago I purchased two tires from here, that were good for 50,000 mi. each. Due to my Leukemia and I havent been able to drive that much because Ive been Completely Worn Out! Ive only driven 4-5000 mi in this Entire year! When I went last week in order to get them rotated again, I was then, told that they Completely had to be Replaced! He couldnt even look me in the eye as he told me Some Nonsense about, maybe, giving me a 30% discount on new ones!! Seriously?!?
HO
Holly Roberts
Came in with a flat tire and Barry took care of me. Had a nail in another tire also. I was quoted a really nice deal to replace all 4 tires if wanted. They took a look at my tires and determined they could repair the two tires. And they did so, at no charge! I was frustrated for a minute about the wait, but their customers service was amazing and well worth it. They made me feel like a valued customer. When it is time to get some new tires, this will be the place I go.
HA
Hannah Castleberry
I visited this location today to purchase a full set. This is the first time Ive ever purchased tires and the customer service I experienced was amazing. The employee I spoke to was very helpful and got me exactly what I needed and explained the pricing for me. Everyone was polite and even though they seemed moderately busy, I was in only in their for an hour.
BR
Brandon H
Excellent tire shop, better than the other discount tires Ive been to. Service is great, price is fair., and the warranty is solid. Its a little bit tricky to get to since the construction on 75 changed the service road. You cant simply get to it by staying on the NB 75 service road... you must go north on Medical Center Drive from Eldorado to get to it.
JI
Jimmy Tanghongs
$985 on 4 new tires and 4 new tpms for 2009 Chevy Express. Shopped Costco where Im a member and been shopping for years. But deal here was better and work completed faster. Done on Saturday 9:00am. In and out in an hour, they have ~8 bays. At Costco, they have ~4 bays and typically take 1.5-2 hours even on weekday.