Keller Computer Care

Category:	Cell Phone Store
Address:	149 S Main St, Keller, TX 76248, USA
Phone:	+1 817-337-0025
Site:	kellercomputercare.com
Rating:	4.1
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed

Location

Photos 2

Reviews 14

Kim K

First, I have used them several times in the past for my computer problems and had no issues therefore didnt think twice about taking my phone there to be fixed. Took my phone in to fix the LCD screen (was not cracked) and they had to order the part which took several days, but I am not complaining about that. Went in to pick it up and they said something was still wrong with the screen and they would have it fixed within the hour. Went back to pick up the phone an hour later and the outside trim was broken and the on/off button did not work NOTE: BOTH WERE NOT BROKEN WHEN IT WAS TAKEN IN THERE!! This was pointed out about the trim and that it would be an additional $25 to fix even though THEY BROKE THE PART. Then the on/off button was told did not work and was informed just to take the battery out or there is an APP where you can turn your phone on/off.. Which makes absolutely no sense!! When I got home the screen went white, so took the battery out but since the on/off button does not work which THEY BROKE could not turn back on. Called first thing this morning and was told they would have to talk to Mike (owner) about the situation and I was told they would message him through IM since that was the only way they could contact him.. Called back at 2:45 and was told they have not talked to him and still have NOT ordered the parts for the broken parts of my phone and again to remind yall THEY BROKE! So here we are over a week later, with no phone and more problems with it from when I dropped it off... STAY FAR FAR FAR AWAY FROM THIS PLACE.

Tim Adams

Frustrating Experience that got more frustrating as it went along. Went in for a screen and battery for an IPhone 6 on Tuesday. Phone kept rebooting so took phone back on Wednesday and they checked it out and discovered it was a bad battery so the put old battery back in until they could get more batteries. Friday they called to say that a battery was ready so we went in and they said that the batteries were all used up with 1 hour fixes and that it was "First come first serve" I explained that I was in line on Tuesday and I should be first in line, he disagreed. Asking for refund on the battery, waiting on the Owner to "approve" my refund request.

Megan Johnson

Thank you so much Keller Computer Care. It is so nice to work with a local small business that has great customer service and quality work. I had taken our ipad and had it fixed at another local store. After a few weeks it stopped working. The company did not offer a warranty unlike your company. I decided to try somewhere new and found you guys. You fixed our ipad in a short amount of time for the best price we found. We have a kid that is on the autism spectrum and it is hard when he does not have his ipad. You took this into consideration and got the job finished even faster. We will be using you guys from now on.

Nicole Rodieck

I went to get a quote for a screen replacement for my tablet. Over the phone got a price of 90... took it in and it jumped to 170. Felt like the price was being inflated so I looked elsewhere. Got two quotes under 100 (both over the phone and in person) from well known companies. Bummer since its lost business for them and I have 4 computers at home so it would have been good to have a good IT guy to depend on. Recommendation for owner: set your prices way above market equals no business at all.

Naujj3k

AWESOME! Great customer service, Quality repair my phone had a cracked screen, damaged camera and a clogged speaker (from glue) now it looks and operates like its brand new although its 3 years old. I promised the owner that i would return the favor for a job awesomely done. They even matched a competitors price because of his extreme tardiness. Just a quality job by both the front staff (who was very sweet btw), and the owner! Bravo! youve earned some more business!

Stewart Bates

I put off getting my screen fixed until it just stopped working altogether, so when I walked into Keller Computer Care, I had about a years worth of cracks and loose screws going on. They fixed my phone and got it done faster than I expected. Courteous, efficient, and a much better deal than having to buy a new phone!

Rebecca Eberhard

Competitive prices. If there is another repair shop in Keller and they are cheaper, KCC will price match. Convenient location right next to a restaurant where you can sit and eat while you wait for your iphone to be repaired.

Joanna Hargis

This is a great place to have equipment repaired. They replaced the fan in my laptop quickly so I can get back to work. Thanks so much. I have had other devices repaired by their capable hands. Im sure well be back.

Betty Bruedigam

I was very satisfied with the fast turn around and I will recommend them to my friends. They did exceptional work and they did the work at a fair price. They also were very helpful and friendly.

Nick Bebko

Phone screen was shattered, the technician replaced it in 45 min, my phone actually works better than before! They have Great customer service, very friendly and social Id definitely recommend

Mark Johnson

Keller Computer Care helped me remove a virus from my computer that had been plaguing me for weeks! Reasonable pricing and turn around time was lightning fast. Will use again.

COOLSNICK GAMER

i love this place my ipad screen was broken and the home button but they did not charge me for the home button just the screen and the home button was free!!!!!!!!!!! :)

Jason Mag

Just got my Iphone 6s screen fixed here. Have absolutely no complaints. Best price in town ($89) and fixed my phone in 30 mins.

Barbara Thomas

I went here to have my iphone repaired here. The guy here got it done in about an hour, it looks good.