Category: | Cell Phone Store |
Address: | 1714 Precinct Line Rd, Hurst, TX 76054, USA |
Phone: | +1 469-241-2630 |
Site: | metropcs.com |
Rating: | 3.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
LA
Lashell T
I went to this store because I couldnt talk on my phone without putting it on speaker phone. He (the current manager) said that it was nothing wrong with my phone. He didnt ask me any of my account information. Then he ran some test on it. He took out my sim and SD card. When he gave me back my phone he deleted my pictures off of my SD card. He didnt unmount my SD card causing all my pictures to get deleted. He will not admit to his wrong. Instead he tried to blame me and say that he didnt do it. That it was something wrong with the SD card before he got. I told him that he was wrong. And ask him when the next manger will come.
TI
Timothy Roach
The ONLY center to get it right. After purchasing phones at other "Authorized" service centers Ive ALWAYS had to return to the "source" (this service center) to get my new phones right or change the account back to what it was after the "Authorized hacks" screwed it up! Ive never left here with the feeling that I needed to go anywhere else! Niw if I go into another store I may browse and find even if Im interested in a model the "Authorized" stores often dont have the phone I want in stock! AGAIN, GO HERE FIRST!!!
TO
Todd Williams
Metro is a joke. They dont answer phones andcwhen they tell u to buy a phone and promise rebates they lie. Ibe contacted the bbb andchav filled complaint. Dont use metro their not customer friendly not do they cate!
MI
miss independent
Becca is great!! Always helpful even when the Authorized stores screw everything up..I suggest this store they all are so friendly and quick service I have never had to wait..I walk in upset and leave smiling
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raul aleman
Problem: credit card was being canceled by autopay. Spoke with Jordan and George, both very professional and knew what they were doing. Good job guys, it was a pleasure!
JH
Jhoed Beacham
they cant help u out to exchange phone even though the reciept said u have 30 days period DONT BUY ANY PHONE FROM ANY METRO PCS U GOING THOUGH FRUSTRATING EVEN MORE
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Diego Hernandez
Muy mal servicio no recomiendo para nada Esta tienda
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javier. leal
buenos telefonos lastima ke son reconstruidos
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Chucho Elroto
Professional staff. Great customer service. My main store from now on. Ajuuuahhh
MI
Mickei
Phone Service isnt great every time I go to this store they operate slowly
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Crystal Riddle
Very helpful alwats greeted when I walk in and no wait time.
DA
Dalila Hernandez
Really helpful store, great customer servic