R&R Wireless
| Category: | Cell Phone Store |
| Address: | 12533 Jones Rd, Houston, TX 77070, USA |
| Phone: | +1 832-688-8499 |
| Rating: | 4.8 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–8PM Closed |
Location
Photos 40
Reviews 34
HA
Halie Behrens
Went in for a screen repair and was quoted $130. Brought my phone in the next day at 10a.m. to drop off and was told they were wrong and that it was going to cost $150. I was told it should be done in the afternoon and worst case scenario it wouldnt be done until that same evening. I asked them before leaving if I should remove the Sd and Sim cards along with the case and was told that I wouldnt have to because they had no reason to have to remove those during the fixing process. I waited til 6p.m. to call and check on my phone when the woman told me it would be ready at 7p.m.. I got there at 7:30 and waited til the man showed up at 8:20, 20 minutes after they closed, before I got my phone back. The screen was replaced, but my SD card is now completely corrupted, my sim card was removed then put in backwards and the woman put a screen protector on and handed it back to me with bubbles still in it. On top of all that, I was charged an additional $10 because "it cost more than we thought it would". Would not recommend unless youre okay with overpaying and waiting almost 12 hours for a fix that should take 30 minutes.
NI
Nick G
My experience with R&R Wireless was HORRIBLE! I bought a phone from them that they said was brand new, but it was actually used. An hour and a half after I bought it, I went back to return it to get my money back, and they said that they dont do refunds. They can only give me store credit or exchange the phone for a different one. They didnt have any other phones that were the same, so they couldnt give me a new one. I had to go back FOUR times before they finally gave me my money. And they didnt refund all of my money either. They charged me a 15% restocking fee. And they dont explain that they dont do refunds before you buy. I know Im not the only one that has had problems with them. While I was there, there was another customer that was angry because she was lied to about a phone she bought there also. I would NEVER recommend this business to anyone!
DA
Damzelina Damz
So I bought my plans and accessories from the attendant Susan she was amazing attentive and answered all my questions went home had problems with my purchase Went back the other day to get my phone looked at as it was giving alot of problems not making calls cant go on the internet saying i owed for the plan when i just bought the phone and paid for the plan the guy that was there was on his phone paying little attention and at the end all he could say was i dont know whats wrong call customer service and went back to talking on his phone. I will never go back to metro pc or support any of its products or services. They made my life miserable.
SP
Spy Hobby
Piss me off waste of my time. Call for an item they said they had in many colors available. Made the drive out and then was told no its at our other location when I was specifically told it was at the Jones road location. Neither employee or owner seem to care, more concern about the fast food that they just pick up and walk in eating as we the customer stood. No sorry for your inconvenience or anything. WOW.
A
A Private User
I have been dealing with the owner for a very long time and he has always been good to me! And if i ever have a problem he always takes care of it! I just brought my IPhone 4s to get unlocked and it works GRAND!! Low prices and always has specials! I recommend R&R Wireless to anybody! Thanks!
JA
Jarrod Jenkins
Very unfriendly staff, uninformed on their products, falsely describe inventory online, be SURE you know what youre getting into before you waste a trip there, they will use photos and wording to falsely advertise their inventory. Wouldnt recommend.
A
A Private User
These guys are the best in the business when it comes to phones & service. Recommend to all. They went well & beyond to fix another stores mess up. Thanks to these guys I had my service fully restored at no cost. Will always go back to R&R Wireless!
AU
Autumn Wachob
Our experience was great! It was very fast and cheap. Although it was cheap the quality was amazing. The employees and owner are very nice. Id go back again! ( they even gave back some birthday money that they had found in the case )
JA
Jasmin Martinez
I must say this has to be one the cleanest & professional Cellular Phone stores Ive been in. They have knowledgeable staff & know about phones. I will recommend & come back again. 2 thumbs up!
ER
Eric Arauza
Love going to places where they are not just trying to sell you something. R&R always explain to me everything in detail & well explained. They help me pick my best option. A+
A
A Private User
Love this place! Has the best customer service & great phone prices. Recommended to all. Just purchased my new Galaxy S 2 from them thanks you guys. :)
CL
Claudia Sosa
If you ever need a phone or new service make sure you check out R&R Wireless first. Saved me money on my new Note 3. ☺
GA
gabriel ponce
Love this Cellphone store! Honest sales reps. No Indian or Pakistan people here. Very knowledgeable personnel. :)
JO
Joel Juarez
Loving my new Verizon smartphone. 1 stop shop. They carry a whole lot more than any Cellphone store I have seen.
ZE
zeus625
Place sucks but its convenient only reson I go the girl that works there sucks but like I said its convenient
KE
Kenny Moreno
Glad I found a honest & reliable Cellphone shop. Love the girls there. They always take care of me.
TH
Thomas Williams
Love these people. They are always willing to help even with small issues. Nice & polite staff. ★★★★★
YA
Yaranellie Cadena
They took care of my phone & accessories. They really took the time to help me. Customer for life!
GE
Gessel Ortiz19
Unlocked both of my Sprint Note 5 same day!!!! Great service. Thanks for the quick turn around.
EF
Efren Lira
Helped me get back in my google account, took the time to answer all my questions, Thanks!!!!!!
HO
houston lexus
Recommended to all Houston. Hands down best prices on Cellphones. Make sure you check them out.
LI
Lillie Miranda
Thank God I found R&R Wireless. They took care of my phone & always give me great service.
MA
Mark Cabrales
Love the T-Mobile selection. They have more phones than T-Mobile & have great service.
JE
Jennifer Gonzalez
Thanks R&R for the quick repair. 5 star rating! Recommended to all surrounding Houston.
RA
Rafael Sanchez
Have to recommend this Cellphone Store. Really know there stuff when it comes to phones.
DI
Dimas Gabriel
A pleasure going here. Even rude customers come in they handle with professionalism. A+
RO
Roberto Serrano
Glad they told me about this Cellphone Shop. Their prices are better than anyone else.
WA
Wayland Hopkins
Love this shop! They took the time to help me connect my watch & transfer my contacts.
TR
Trivia Eva
This is where I always go to get my phones.. I always get good services n Grand deals
JE
Jennifer Ortez
Really are #1 when comes to prices & Cellphones. Have all the new phones in stock. A+
YO
Yolani Morales
They took the time to help me with my phone issues. Thanks R&R for helping us out.
RO
Rolando Flores
Great staff & love the service. Would not go any other cellphone store. Recommened.
JO
Jonathan Sanchez
Best experience Ive had in any Cellphone Store. Honest & Knowledgeable staff. ☆☆☆☆☆
JO
Jose Merino
Thanks for helping me select a new phone! Great place for cellphones in Houston.
35 most recent searches
Other organizations
Photos
