Category: | Pet Store |
Address: | 10100 Kleckley Dr, Houston, TX 77075, USA |
Phone: | +1 713-946-2525 |
Rating: | 3.5 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM |
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Karen Arana
Very dirty store. The smell is horrible. I know lots of different animals are being kept there, but its not impossible to keep a place smelling decent. I would know. Also the lady is rude and not knowledgeable at all. We inquired about just wanting to be able to see the hamster since it was in the little house. She replied if you buy. I asked several questions because when buying a pet you should be given the knowledge you need to keep it alive. She would respond I dont know then pull a response out of her ass. She also followed us around the store. My sister asked how much the fish cost and although she was being vague the lady manding the store said I dont know what you talking about when you pull it out of the sky. Then we said nevermind and left the store. Thats how you loose customers, not that I was going to give her a cent of my money after how she treated us. People working in retail cant be nice "once you get to know them." First impression is everything so smile and be friendly if youre going to work in retail. I recommend you avoid this place together.
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A Private User
They may be slightly overpriced but so is everything you buy at a major pet store. They have to make a living somehow & that store is their life! Ive been going to this pet store for about 8 years. The owners arent rude theyre just quiet & very nice people once you get to know them. Keeping a dog in a kennel is a normal thing & they love that little pom! Its better than sitting in a kennel at home with NO interaction at all for 8 hours! They absolutely LOVE their birds there & take very good care of them. As far as glass fish are concerned Walmart also sells them in large quantities & so does every other pet store in Houston, shall we write bad reviews on those stores too? I have found very strange/unique fish there that you cant get at your average commercial pet store, & they have always lived a full long life. Most of the larger fish they have in the big tanks have been there for as long as I have been going there. Not everyone has the money to decorate like the major franchises out there! Good people, good store, bad wrap!
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Jeff Lowery
They were very rude. I inquired on a fish I saw there 2 weeks before and they did not check to see if they have it they only blamed me for not buying it when I saw it. I asked when the next shipment was coming in and they said they dont know and if I see a fish I like now I better buy it. I am shock and appalled by such bad attitudes. I will never shop there again. The quality of fish is better than PetCo and Pets Mart but cleanliness is sub-par. There are better pet shops out there with higher quality fish, cleanliness, and customer service.
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A Private User
This is a good fish & pet store. The selection is always good on freshwater fish. They will even negotiate on their prices sometimes. Always quarantine new fish, no exception from here. Have a 2 foot savannah monitor from here also that is very tame.
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Jose Valdivia
Great selection of fresh water fish. Best prices in town. I walked in there this week and the place looks way better than its been in several years. The new management is doing a great job getting rid of clutter.
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Raphael Simpson
Been going here for years. Theyre great people a bit quiet at first and no pressure sellers. Very knowledgeble. Again no pressure sellers which is good... The owner lives in my Subdivision...
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Jack Roske
Good fish selection but very rude and pushy. They dont know much about the fish they sell. They tried telling me that an iridescent shark gets only 6-8 inches, they can get up to 3 feet.
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Brian Heckathorne
Some things are priced good, some things are a little over priced, but good people, good service quality fish. Worth going and supporting local business.
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Tito Garcia
I just bought there iguana and a couple of discus, everuthing came out great and they are great to their customers, maybe a little shy but good to them
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mike perez
I love this place this is were I get all my fish for my 100gal. Fish tank nice ppl and I like there bird he tells me HELLO!!!
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matt ellis
Store is messy, but owners are friendly fish look happy and they have hard to find fish.
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Brianna Galicia
The lady is a little rude but all n all good pet shop for fish and reptiles
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Allie Sladek
Such a wide selection of really cool fish! Very nice and accommodating
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johnny pointer
Great selection of fish you cant find at Pet co or Pet smart
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Brenda P
Great place. Must visit! Good selection of freshwater fish !
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Jeff Engler
Place is disgusting rude should be shut down
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Lorena B.DeA
Does anyone know what time they close???
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Sonya Hendrickson
Prices too high,dirty store
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Jerry Mckinney
Good fish store! Nuff said