Category: | Craft Store |
Address: | 901 S Interstate Hwy 35 #101, Georgetown, TX 78626, USA |
Phone: | +1 512-864-2720 |
Site: | hobbylobby.com |
Rating: | 4.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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Amy
As a first year teacher, I was very nervous about overspending when I walked into the Hobby Lobby in Georgetown. Although, my mother sent me a coupon for 40% off so I felt pretty confident I was going to get more for my money. The employees in the back were helpful and friendly in answering my questions as well as pointing me in the right direction. Unfortunately, the cashiers up front were unpleasantly unfriendly and lacked customer service skills. Desaree checked me out and she seemed very hurried and short with me. When comfirming certain prices on items she had a smart alec attitude. When I presented my coupon, I wasnt expecting it to be used on only one item (even though that was my fault for not reading the fine print) and Desaree continued to be very dry and prudent. Shocked at how much I was having to pay for my items, I completely forgot to use my tax exempt form. It was too late for Desaree to fix it. She proceeded to tell me very rudely I would have to go to the other register to fix the problem. When she mentioned it to the other cashier, she whispered to her and was smiling leading me to believe she was being scarcastic and annoyed with me. All the while, my toddler in the cart is getting very antsy and starting to whine. I felt very uncomfortable and unwanted in the store. I am very unsatisfied with the customer service at this location.
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Nicole Mardian
I shop here weekly. The staff are by far the nicest, friendliest Hobby Lobby staff Ive seen. And, this store stays clean, tidy, and customer friendly always. Must have excellent management at this location. Its a stark and shocking contrast to Hobby Lobbys Flower Mound, Texas, location, where the management are curt and unfriendly, stand out front on breaks and smoke, and generally are abysmal managers.
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Michael J
All HLs are pretty much the same, this one always seems to be short staffed when busy on a Saturday... And "heaven forbid" you want any décor for you home "bar" as it seems they go out of their way to avoid selling "sinful" things... Closed Sundays - for a hobby store customers have only weekends off, I dont understand...
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Lisa Matt
Two out of two employees that I asked for some light guidance were rude and dismissive. Would have been better off reading some blog posts and buying off Amazon. Note to management: Your days in physical location sales are numbered. Train your employees to be helpful to customers looking to buy your products.
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Tammy Davis
Love the pictures for decorating my house and classroom, but the employees/managers always seem annoyed by my questions. Also Ive been in 3 times the past 2 weeks (decorating a nursery for my baby) and every time the restrooms were disgusting! I didnt even let my 3 year old use them one day!
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kenn white, MBA
Needed to pick up some plastics modeling supplies. My purchase required an employee to unlock a cabinet and I walked up to the first person I noticed and she dropped what she was doing to immediately take care of me. Great customer service.
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Camaren Pritchett
Its Hobby Lobby. You have to blind fold me to get me out quickly. Employees are friendly and everything is easy to find. They accept the coupons from your phone and always have deals. What more do you need?
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Holly Coy
Good prices, lots of selection. But there never seem to be enough workers. They always seem like they have a ton of work to do and it feels like youre bothering them when you need help finding something.
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Stephen Buffum
A bit backwards from other stores but overall they have the same items. I dont fully understand how they can keep accurate inventory since they dont use the SKU numbers or bar-codes on their products.
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Jennie Perry
Oh, I just love this place! Great things for sale. Not too busy. Great art supplies and ideas can be had just from wondering around. Large fabric selection. Home decor that are really cute.
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Mark Smith
Ended up calling the Hobby Lobby corporate customer service number because the assistant manager thought it was a good idea to yell at an employee in the middle of the store.
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Bill Herring
Much art. All the art. The best art supplies and they always win. Were winning all yhe time. I cant stop winning and everythinf is the best.
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David Leatherwood
Great place to go if you are looking for some sort of crafting material. Also great for seasonal and home decor shopping.
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Mary Christine Thomas
I just bought an octopus toilet paper holder. Hobby Lobby always has the weirdest stuff, and at great prices!
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Austin Madison
Very clean, with lots of craft things. I go with my wife, but I almost always find something I "need".
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Syl Champion
Had what I needed at very fair prices. All employees were very helpful and pleasant. Great store.
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Nina Maldonado-English
This is my favorite hobby lobby! Super friendly staff and store is always well stocked
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Clint Russell
If your doing Anything creative or holiday centered this is the first stop
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me andyou
Always have lots of awesome stuff! I could spend years in this place.
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Sinead Williams
This Lobby is always clean and has workers on the floor to assist you!
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Donald Byrd
Found a dogwood flower wreath that was 50% off and I really liked it.
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Tom Dorsa
it was pretty dead when I went, but the selection is always nice.
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Ron Thompson
Everything you need for crafting or decorating at low prices.
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Erin Ochoa
Great store filled with a large variety of inventory.
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Robert Stoner
Theyre expensive! Not unlike any other hobby store!
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James Grant
How could you not just love this place?
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Theresa Juarez
The place for all your crafting needs!
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Sheryl Hall
Convenient location, friendly service.
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Kathy Snape-Cronan
Wonderful people whom work there.
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Kathy Niepert-Ditsch
Crafters and decorators delight!
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Super Cookies
I absolutely love this place!
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Shawna Marie
I love this place soooo much!
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Arturo Moreno
Creations for the creative.
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bellsbabydoll Armstrong
My favorite place to shop!!!
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Ang Gibson
Great store and collection
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Sara Brundige
Great service and prices
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daniel lozano
Real friendly employees.
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Malik Washington
Tons of hobbyist tools
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lizz4m Moore
Many craft actions.
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Donna Davis
Love Hobby Lobby!
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Jason Paul
Great Selection
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Ingrid Pearson
Good clearance
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Chris Egbe
Great prices.
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Josh Slaughter
Clean