Category: | Stationery Store |
Address: | 524 N Lamar Blvd #105, Austin, TX 78703, USA |
Phone: | +1 512-391-1820 |
Site: | papersource.com |
Rating: | 4.5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–6PM |
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Arleen Lopez
I just had the most insulting, infuriating, and unpleasant experience at this Paper Source location. On Sunday I was double charged for my entire purchase of $56. I noticed it the next day, contacted my bank, and was told to try to resolve it with the vendor first. So I did. They made me wait TEN full minutes before anyone even helped me. I waited patiently, bank statement & original receipt in hand ready to sort it out. I was asked to log into my bank account at the store, implying they didnt believe me! I was still pleasant as ever, just trying to get through this after braving post-work, holiday rush hour traffic to get here and sort it all out as soon as possible. The manager gets involved & tells me this same thing has happened before & that they were able to resolve it. They try to find the transaction for another 12 minutes, and fail to do so. Finally, they say I have to dispute it with the bank. Why couldnt they just refund my purchase based on the original receipt which I had shown them? I EVEN HAD MY BANK ACCOUNT PULLED UP SHOWING THE DOUBLE CHARGE. After everything, I asked if they wouldnt even offer a discount or something for all of my trouble for what was THEIR MISTAKE. The manager gave me attitude and said "discount for what?" When they saw just how mad I was, they tried being polite & accommodating. Too little too late. I never write reviews, but this was one of the worst experiences ever. I was treated like a liar and now have to handle it through my bank, which is a tedious process. Im telling everyone I know to avoid this place. Never going back. You lost a loyal customer. Being double charged for a $56 purchase DURING THE HOLIDAYS and refusing to take responsibility is so unbelievably insulting. They STOLE $56 from me & REFUSED to give it back. Unreal.
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Maddie Ward
This is my favorite paper store in town. Theyre a chain, but a good chain, and are priced well. I make wedding invitations as a hobby/side job and I consistently get great reviews about the quality of the paper. Theyre a one-stop-shop for paper and paper craft supplies- I get envelopes in various sizes and paper to match. The employees are a great resource and eager to help you choose the right supplies for your project. They have gifts and craft kits that would make great presents, too.
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Chef Rodi
All things paper & then some. One could get lost in the menagerie of creative juices swirling all at once. Stationary, decor, stickers, cards, fine decorative papers, gadgets, stamps, party ideas, cardstock postcards, letterhead, envelopes, personalized invitations & more. Only as much as the imagination allows. A place to literally spend hours in or at least to jumpstart your creativity.
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Vivian Chang
I love Paper Source because it goes way beyond a stationery shop. They are a great place to get inspired to pick up a new paper-related craft, and they stock everything you could need. Also, they often have in-store demonstrations and instruction sheets you can take home! Everyone who works here very clearly loves what they do.
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A Private User
This is by far my favorite card/craft shop. I come here to get supplies to make birthday cards, valentines day things, etc. The employees are always really helpful in showing me new techniques to make cards and scrapbook pages look amazing. They also have a bunch of trinket things that make fun little gifts.
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Anne Veerkamp
As a bookbinder/box maker hobbiest, the Paper Source has a solid selection of decorative paper (but not book cloth). They sell pva also, which in the winter months can come in handy, as this glue will freeze in the mail and be rendered useless. I visit this store a lot and love it!
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Joy Hawkins
Really great little gift shop with the best selection of hilarious greeting cards on the planet. Super funny staff and a great assortment of other stuff too: from jewelry, wrapping paper, shirts, other assorted trinkets, nicknacks, baubles and the ilk.
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Juan Gonzalez
The wrapping paper here is so beautiful, youll want to frame it. Every time I wrap a gift from this place, the recipient hesitates to tear it. lol Friendly staff and unique gifts make this my favorite place to shop hands down.
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krista gilbert
Paper source is AMAZING but their hours are not. It would be nice to be able to swing by and grab a card before or after work, but this is not possible with the store not opening until 10AM and closing at 6PM. :(
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Joanna Gallup
I love this place! It’s hard to go in for just one thing—I always end up wandering around looking at every last little thing they have. The staff is helpful as well.
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Emily Olivas
Unique paper merchandise from around the world. Nice gift ideas. Great custmer service. They also have classes which are a little pricy, but definitely worth it!
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Mike D.
FOB needed help Mandy was so helpful when I was on errands for our daughters wedding stationary. Saved me from many trips and was so pleasant and helpful.
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Koala Megumin
Great little store with a variety of stationery products. Friendly service. Will definitely come back next time Im in Austin!
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Antonio Magallanes
Came to get a present wrapped. Purchased paper, ribbon and they wrapped it for me. Gift looks beautiful. Thanks folks.
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Kellie Roop
My new favorite store for gifts, cards and anything crafty. So many cool/cute things.
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Kim K
So many fun crafty things here! Paper, stamps, novelty items...a crafters dream!!
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Audi Arellano
When I was on my origami kick this is where I went for paper. Great selection.
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Will Powers
great products and customer service, thanks for being so nice to our dog!
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A Private User
I want to buy all the paper in there!! Great crafting ideas, too!
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A Private User
one of the best paper places in austin. love their journals.
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Marco Melloni
Fun and novel products. Great service.
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Amanda Long
We are actually open on Thursdays!
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Jessica Widener
Everything cute lives here.
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Anthony Charles
Great paper options