Category: | Used Car Dealer |
Address: | 3326 W Mockingbird Ln, Dallas, TX 75235, USA |
Phone: | +1 877-259-1548 |
Site: | hertzcarsalesdallas.com |
Rating: | 3.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9AM–6PM Closed |
VA
Vana Vicious
I just bought my adorable 2015 Mitsubishi Mirage and the entire staff was friendly and amazing. A HUGE shout out to Barb, and a massive recommendation. She made the entire process so easy, and even came in on her day off since I was driving an hour and a half to come meet her and get my car. She stayed there late, and didnt complain about it once. She made the entire process so easy, explained all of my questions with no judgement (and I had a lot of silly newbie questions), and was friendly on a new level. She really put me at ease and there was no pressure at all. I got an amazing deal on my car, 3 different warranties, and still was under my initial budget for a car in total, and they got me $2 higher than my monthly payment I requested, which I can completely live with! . Its so cute, and Ive completely fallen in love with it. Also, it was immediately put to the test on the hour and a half drive back home and handled like a charm. No issues, no weird noises, and everything in proper working order. I highly recommend this dealer, and am completely in love with my tiny little Mirage. I look forward to working with them in the future!
SA
Salma Mirza
Hopeless service. If I could give a zero star, I would. They dealer promised that as part of the purchase agreement I got 2750 gold reward points and in lieu of that we could rent a car for free for a week. I told him we dont plan to rent a car any time soon, so he said specifically "you can utilize it WHENEVER you want, even if its after several years. I contacted them two years later to get a rental car, and the woman said that that promotion is over! I tried to explain to her that you have to honor your commitments to the customer that you promised it to, she said we cant do that. So their promises and promotions are worth nothing. Those 2750 reward points are worth trash to me and to them. Be careful, this company lies! I am never using Hertz and I will report them to the Better Business Bureau too.
JO
joshua anderson
I have been to this particular Hertz twice. The first time I bought a Dodge Avenger. We had a wonderful time. It was by far one of the easiest car buying experiences. The staff was awesome 5 stars all the way. However the second visit was way different. The salesman was nice and polite but, he didnt seem to know what he was doing. None of the cars that we were interested in were there or he was trying the old bait and switch. Either way we left frustrated and with no car.
GR
greg neubecker
Bought a 2-year old Sentra with 39k miles. First day that I had the car major transmission problems arose whenever starting up in the morning (took the test drive in the afternoon after the car had warmed up). Transmission slips out of gear, loud thudding noises, unable to accelerate. Took it to a dealership, who says the whole transmission needs to be replaced. Buyer beware when buying a car that has been used as a rental vehicle. Ive learned my lesson.
MA
Matthew LaMunion
Five of the reviews below look fake or misleading. Michael was the salesperson at this dealership, he was very courteous and showed us all of the cars we were interested in while it was pouring rain he managed to get us some umbrellas. Eric the financial person fought for us with the bank to get us an excellent interest rate and explained all of the costs on the bill of sale. There was nothing hidden and we enjoyed the car buying process.
JO
Jonathan Ferris
We had a good experience here and got a good deal on a 2016 Nissan Sentra. Our salesman was John Billingsley and he was excellent - not pushy at all, took his time with us, and got us a great deal. Deducting one star because they only accept money orders/cashiers checks. Would have been much easier if they would have taken my card.
TE
Teresa Morse
Michael was our salesperson and he was great. He fought for us to get financed when no one else would. I love our car, it was a huge bargain! The finance manager and the general manager were both fighting for us and we were able to get into the car the day we needed to. Definitely would recommend them!
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Natashea M.
Michael was awesome! He was paitent & thorough. Got a great deal on a nice Chrysler, Ill definitely be back for more cars. Highly recommend.
SA
Sammy Mcfadin
My daughter came to hertz to look at cars and jerry Gibson ask her to meet him at a bar where he ask her to do cocaine
LA
lagnajeet dash
Very pathetic service, unresponsive salesman for used cars. Waited for 2 hours to talk to one.
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Hector Lopez
Cats are in good state, prices are very good