Park Place Maserati Dallas

Category:	Car Dealer
Address:	5300 Lemmon Ave, Dallas, TX 75209, USA
Phone:	+1 214-443-5215
Site:	parkplace.com
Rating:	4
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed

Location

Photos 77

Reviews 13

Himalaya Lele

Service once you own your car is poor. They promised to give me a loaner car for my scheduled servicing but then tried to give me an Enterprise rental even after I had made 2 phone calls to ensure a true loaner would be there. When I refused the car and said that I would wait until a proper loaner car was available the girl said someone would call me - I never heard back. The Fort Worth location was fantastic so of course they closed it last month. When you walk in they act like they are doing you a favor by talking to you. I guess they figure that Highland Park is a captive audience so they dont need to try. After coming here for the past year for several issues I have given up and gone to Boardwalk in Plano. It is a farther drive but they are very polite and friendly, offer a valet drop off at your house, and keep you informed via email and texts every few days. If you are buying a $100k car you expect a level of service and Park Place just doesnt deliver. I am sure their will be some retort post by Park Place Internet staff about how they want to make me happy and have tried to contact me but it would be a lie- no one has done anything of the sort and they have all my contact information in their system.

Shay M

I bought a 2012 Black Granturismo last year from Park Place Maserati. Lets just say that my car buying experience was less than optimal. I had a small knob on the seat break the other day. I called to ask if I could bring it in and if it was covered under warranty since the car was less than a year old. I was told coldly by service department that it was not covered and itll be $95 for the part. I happened to be in Plano at that time, so I decided to drop by Boardwalk Maserati to purchase the part. I was pleasantly surprised when they replaced the part free of charge under warranty. While $95 is never an issue when you own an exotic, I was very disappointed by the lack of enthusiasm and willingness to care for their customers at park place Maserati.

Arnnie Dodderer

My experience was, and continues to be, the best automobile purchasing experience I have encountered. The service at Park Place is top shelf across the board. I worked with sales professional Christopher Fine, who is incredibly knowledgeable about the products and has the right demeanor. The price on the car I purchased was far more than just competitive, and they gave me a fair value for my trade. I will definitely be going back for my next purchase.

Marcus Huang

Purchased a 2012 Nissan GTR, Car had condensation in the headlights on arrival after i was told over the phone that the car was immaculate nothing that could be seen wrong. I sent pics to person who sold me car, he emailed me to get an invoice on cost to replace. Sent invoice for cost of replacing headlight and never got 1 response back. Sent various emails, voicemails, not 1 response back via email or phone.

Joseph Gaddis

I bought my 2015 Ghibli from Maserati in Fort Worth but they moved the service department to Dallas, but I enjoyed the drive to Dallas and the excellent service I received. I got a new 2017 Ghibli loaner and to my surprise my car was ready too soon. The cleaning and wash joy they put on my car was superb and all the service personnel showed professionalism. Thanks Diego Martinez

A Private User

I live in Kansas City but purchased a Gran Turismo from Park Place in Dallas. They had the car I was looking for and was easy to work with over the phone and by email to get the sale completed. They gave me a fair price the first time and shipping the car to KC was a very reasonable price. I would highly recommend doing business with them.

Michelle Clarke

I stopped by the dealership just to test drive a Maserati after driving a Ghibli loaner for a couple of weeks. My salesperson, Beth, put me in the perfect Quattroporte that really complimented my style much more than I expected. I love the auto and would recommend Beth at Park Place to anyone who wants a superb auto and excellent service.

vida blue

I bought 2015 Maserati Ghibli from Parkplace. The experience was first rate from the the time I walked in the door until I left with my new car. I worked with Brian Simmons, he presented a very professional/ courteous and no pressure atmosphere . I will definitely be back in the future. Kudos to Park Place

Dylan Sanchez

We bought our first Maserati from Park Place and our sales experience was fantastic! Our salesman Brian Simmons was great, and made the process extremely easy and stress free. We are loving our car and will definitely be back when its time for a new one!

Liam Wetherington

I recently bought a Ghibli from Park Place Maserati about a year ago. Loved the service and loved the car. I actually just sold it and bought a Lamborghini Aventador.

Reemon Ashoty

Great experience , very patient salesmen and manager Got my 2015 Ghibli last month I worked with Brian simmons , he is a great guy

James hatcher

Buy your maserati here. Great service

Blake Buether

Not impressed.