Category: | Used Car Dealer |
Address: | 8000 Sovereign Row, Dallas, TX 75247, USA |
Phone: | +1 214-734-2308 |
Site: | northtexasautosales.net |
Rating: | 3.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–2PM Closed |
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Rachel Jeffords
Buyer beware. I knew I was buying an older car. I was paying cash and wanted a specific model that I previously owned. I knew I would have to put some investment and/or repair work into it since it is an older model. I was willing to do that in order not to have a car note. John Jr. appeared knowledgable, but either lied outright or didnt know the car he was selling. He would not budge on the price doing the common song and dance of "we put money into it, nothing is wrong with it, those slight imperfections are not expensive to fix, we did replace ___, but that was the only issue we found, this is bottom line-Ive already reduced the price, etc." The vehicle appeared to have new belts and new tires. Test drive revealed no issues or squeaks, just a little pull to the right which was explained as "the guys we use for tires just put them on, they dont do alignments or anything." We took it to two different reputable garages and a dealership to check things out and review any recalls that had not been taken care of. The dealerships changed the oil and did find some recalls that needed to be done. Each place gave us a 3 page list of automotive items that needed to be done. So far we have replaced the lower control arm, replaced the power steering pump, completed a power steering flush, had a four wheel alignment, replaced front pads and rotors, replaced variable valve timing solenoid, replaced the valve cover gasket, replaced the LF axle, AND then the check engine light came on. We then replaced the O2 sensor (Up stream bank) and an oil pressure sensor. On the list of things to do: brake system flush, drive belt, replace rear spray nozzle, replace rear weather stripping, replace rear pads rotors and this is not including little routine items we expected. We changed all filters, which were filthy. The cabin filter had previous owner info/papers in it. We cleaned off headlamp covers, glued/fixed some interior fabric, and replace windshield wipers, etc. The radio has a CD stuck in it, but we were aware of this and will eventually get a more updated radio system. We were told to come back later and John would give us key fobs that he had lying around (car did not have any) that we could get programmed and he could have one of his guys buff and paint the interior plastic scratches out to look like new. My husband left messages that were not returned, so he went by and John Sr. who appeared surprised to hear all of the above. He told my hubby if there were any more issues to bring it to them. (Why would I trust you now?) Again, I knew I was buying an older vehicle, I expected some expenses. Just be honest with me. Dont make it look good on the outside or ready temporarily and then become the stereotypical con-man type of car salesman. They appeared to have some high end cars with high end ticket prices. I recommend having a mechanic with you or have a mechanic look at anything from North Texas Auto Sales before final purchase. Oh, this week the AC, that was putting out cold air, now does not. Sigh. If I wanted to spend the final amount I have spent, I could have a later model car that runs well and has a few bells and whistles. There are literally thousands of choices in the metroplex. I would pass this place by.
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Kyle Huitt
Buyer beware. I recently purchased a 2003 Subaru WRX from this dealer. Two days later, the engine went out. I called the dealer and they offered to pay for part of it. I told them that I wanted our old car back, and they told us that it was fine, but they would try to sue us for the cost of the engine. So they told us that they were working on unwinding the deal, and 7 days later I get a call in a very different context. The dealer was yelling and cussing because he wanted to keep my down payment of 1500 dollars to pay for the engine. After several attempts on my end, I was forced to accept, as I could not leave my wife and baby at home without a means of transportation for any longer. This dealer acts friendly when things are going their way, but as soon as you cross to the other side of the fence, it becomes apparent that in the end its all about the money. Long story short, if you feel like losing 1500 dollars of your hard earned money and not having a car for two weeks, come check out North Texas Auto Sales.
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Jarritt Cumba
Owner sold me a 2006 Mustang with only 69k miles on it at the time. They extreme low ball you on the trade in and will not move any on their cars. Very pushy and made it tough to leave. I didnt think any thing of it when the Mustang was running every time I was presented it. I had to go across town to finish financing and during the highway parts I noticed what felt like a small miss. I told the lady that showed me the way but she said that is was fine it was supposed to do that. I should have know better and blame myself for that part. I turned the car off then after signing the papers low and behold it wont even start! He did fix that only after I made a deal out of it. This place is what gives used car dealers a bad rep this was the first one I ever went too and I didnt know better. Research and check every part of a car before buying and stay as far away from this place as you can. That miss turned out the be a value spring and I had to trade it in one year later or pay least 1000 to get a new spring put in.
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david delk
I can honestly report that North Texas Auto Sales has been the most helpful and hassle free car buying experience I have ever had. Benny, Brittney, and John Jr. took great care of me and were especially attentive to my needs throughout the sale. I sensed a passion for customer service and I was pleased with the cleanliness of the office and the lot. Every vehicle was in tip top condition and I would be proud to own any of them. The entire experience lasted only a few hours and I will definitely be seeing them again! David Delk
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John Elliott
Bought a 2001 Ford F250 diesel yesterday. Excellent customer care from Benny Lane. Vehicle described accurately and well detailed. I did have an issue with the condition of the tires - they promptly made it right by providing new tires with installation (I voluntarily paid for two of the four just to be fair - these were purchased at wholesale pricing, no markup). From picking me up at the airport, to making sure I was completely satisfied with my buying experience, I would recommend that you consider doing business with them.
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John Thull
i was looking for a car for my son and i found one online on auto trader and the dealership that had it was north texas auto sales..i called the number and the owner answered the phone and was very up front and i made a appt. to see them on saturday. i showed up saturday and the owners son had the car ready to show and my son loved it. i love the way that this family owned and run business handled the entire transaction....thank you john and john jr..your the best..