Nordstrom Rack The Shops at Park Lane
| Category: | Department Store |
| Address: | 8050 Park Lane North, Dallas, TX 75231, USA |
| Phone: | +1 214-932-6222 |
| Site: | shop.nordstrom.com |
| Rating: | 4.1 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
Location
Photos 93
Reviews 53
LI
Liz Chung
I love Nordstrom, typically. I love the rack typically as well but this specific one is horrible. The customer service is awful. There is one blonde manager lady that was of absolutely no help. They were doing the clear the rack sale and told me I couldnt return and repurchase for the deal. She told me my boyfriend couldnt even do it! Since when can you tell someone they arent allowed to purchase something from your store? She said we had to wait 24 hours bc it was a process and they had to take it to the back and let it go back into inventory. Well, I went to the Nordstrom in Plano and they said that wasnt a policy at all. I went back to repurchase and they had sold them. 24 hours to process a return was a COMPLETE LIE. It hadnt even been 2 hours! The shoes were from Nordstrom direct so once they were sold, they were gone. Unbelievable. I love Nordstrom and I live upstairs from this one, but I will NOT be coming back. Id rather drive to the one in Addison or Plano than deal with such awful customer service. I understand a policy, but that was a complete lie on the 24 hours. Even the Nordstrom Rack girl in Plano was confused!!!
TA
Tabitha C.
I understand that many people love this store, I try to, but I cant stand the disorganization. Everything is packed in as tightly together as possible, it reminds me of people packed together at a mall around Christmas. There might be a method to the madness in this store, however, it is so subtle that it is missed in the overwhelming burden, visually, spatially and often audibly. Due to the ambiance strain, I find it next to impossible to focus enough on searching through tightly pack clothing to actually buy anything. My husband, however, loves the store due to their sometimes great stock of discounted mens shoes, such as Red Wings.
MO
Mohammad Eid
Exactly like Rachel said, this place is "hit or miss"... they have great prices and they always have new items, but you have to exert a lot of effort to come out with some great stuff. I like the selection of mens shirts, but I hate their selection of mens shoes. Also, make sure you go on a weekday, earlier in the day, because this place gets so busy and crowded that it gets pretty annoying.
ED
Eduardo Siqueiros
I went shopping for a last minute outfit and I was in a hurrrrryyy. Sam and I believe her name was Shannon or Sharon (the tailor lady) treated me with gold customer service. She tailored my jeans within 30 mins. Also Sam helped me find the size I need for a couple shirts. Thank you. I would not have got this service if I went some where else. Great deals and amazing service. Thank you!
TI
tiffaney campos
This location is disorganized and small... not impressed with service but worst of all was the terrible music! Im shopping with elementary age kids... Families should be able to shop in a Nordstrom (regular or rack) without bombarding our kids with clearly inappropriate (lyrically) night club music!
A
A Private User
Great Store! The Nordstrom Rack at Park Lane is Awesome!! Very Clean, Great Selection of Top Name Brands all at Incredible Prices! The Service made me Think I was at a regular Nordstrom Store! Cant wait to go back and shop again!
JE
Jeff Plunk
Not shopping at a place where a handicapped person isnt allowed to use the handicapped dressing room because its reserved for mothers with strollers. How disgraceful. Not a time to discriminate. She is an amputee.
GA
Gabriel Pineda
If you love to shop and have plenty of time, this place is great. If you are looking for something specific or are in a rush, not so much. They have a nice selection and most of everything was organized.
YO
Yolanda Pace
Nordstroms Rack is like going to a family reunion, at first is was a little overwhelming but after seeing a few familiar items, you can just relax and enjoy all of the greatness around you.
A
A Private User
I am from Seattle where Nordy is every where! Im so happy that the RACK is coming to texas!!! Im sure you will love the RACK as much i do!!! Im so stoked!!!
JE
Jerry Soper III
Found a great deal on a $400 pair of Kenneth Cole dress shoes at the low price of $50. Great place to go if youre shopping for new work clothes.
AN
Andrew Grabbs
To the woman that was in the mens department last week helping people find pants, you da real MVP. I now have my new favorite pair of pants.
KA
Kayley Smith
I love Nordstrom Rack in general because you get such nice clothing for cheap, and this store in particular seems to have the best deals!
CH
Chelsea Stigers
I dont LOVE this one cuz its always so packed and theres so many clothes its overwhelming its too much to look through.
RA
Rachel Alferez
Because of the location, this one is hit or miss. Very busy store. Be sure you have time to hunt if you come here.
KA
Karley Mae
Loved shopping at Nordstrom, store has it all. Got a few clothing items altered, came out perfect and very quick.
RI
Richard McBain
Was OK until I got this text asking me to rate my vist. Dont send stuff to my phone without my permission
WI
William Hartwell
Always good to make a pit-stop and see what hey have... especially their selection of mens dress shirts
BR
Brandon Noll
Good selection of both mens and womens. Lots of shoes too. Prices much better than regular Nordstrom
BR
Brandon Damas
Seems to be truly good deals. However, some of the items still seem expensive for a discount store.
CO
Cody Whoolery
Super cheap for great brands. There are not very many people helping you but its worth stopping in.
JO
Joie Ham
Sometimes you can find very good deals. Cheaper since its an outlet. Difficult to find size 0-2.
HA
Harrison Cook
It gets very busy. If you dont go in looking for a specific item you can find good deals.
DO
Donna Phillips
They have pretty good prices on lots of their clothes and I like their clothes and shoes
JO
John Powell
It gets SUPER crowded here but they have a huge selection with great prices.
CH
Christian Torres
First time shopping here last weekend and it was pretty good on selections...
EN
Enrique Pompa
Great prices and good variety. The place is cleaner than the one on 75.
GO
Gorgeous Gina
Everyone is so pleasant and helpful. Had a great shopping experience.
SH
Shellie Braggs
Sales Associate went above and beyond to make my experience great!
GR
Greyson Morgan
One of the best selections in a resale shop that I have ever seen.
JO
Jonathan Arnold
First time at this location. Staff was helpful.
IF
Iffy O
Decent prices, depending on what youre looking for.
FA
Fatima F
My very best store ever with good price :) love it
TO
Toni Lambert-Gray
Messy clothes all over the place all on the floor.
BO
Bob Kauffman
The prices are actually decent. I was surprised.
DA
Daniel Melaku
I found the shoe i want it but to expensive
PE
Pete Maughan
I can often find something for my wife hwre
CA
Caramel Spice
Great prices even when there isnt a sale.
KE
Kenyatta Clark
Great selections at incredible prices.
AL
aleme temesgen
Very expensive ,poor customer service .
A
A Private User
nice cloths selection with good prices
CJ
cjk okelu
Lots of great deals and good variety
OS
Osmel Rives
Its alright, a bit expensive.
LI
Lilia Valdez
Love their shoe department!
HA
Hatshepsut P
Great selection of kid shoes
AL
alya sami
Every thing is good .....،
AN
Antonio Mendoza
Great brands love it!!!
TE
Teresa Ojeda
I love this store!!
KA
Karega McCoy
Socks! Socks! Socks!
DE
Debra Smith
Love this place
ER
Eric Prasse
Nice store
KO
Komanti Jose Talamantes
Great deals
HI
hieu bui
Good
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