Category: | Clothing Store |
Address: | 8720 TX-121, McKinney, TX 75070, USA |
Phone: | +1 214-383-9007 |
Site: | rossstores.com |
Rating: | 3.9 |
Working: | 9AM–11:30PM 9AM–11:30PM 9AM–11:30PM 9AM–11:30PM 9AM–12AM 9AM–12AM 9:30AM–11PM |
SA
Sarah Durham
Love Ross! This location is well maintained and easy to access off Hwy 121/Sam Rayburn Tollway. Its usually busy, or at least the check out lines are long. Id rate it higher but the store always seems like its been wiped out after a big sale. Merchandise selections are very slim in many departments. I used to find so many things to buy I had to pick my favorites. Lately it seems I cant find anything to buy. The check out lines are usually ridiculous. They would not be if there were more than one employee checking people out. Every once in awhile I get a friendly associate but most of the time they seem like they are stressed and want nothing more than to be at home. I also thought it was strange that several tell me to tear off my own receipt! Ive put my selections back many times because I didnt have time to stand in a line six people deep with only one register open. Im sure that doesnt help sales and Im not the only one who leaves. Security is big at Ross and there is usually a security guard at the door. Id cut security in this area and put another associate at the register! I still shop there and would recommend the store. But certain improvements should definitely be a priority!
HA
Hannah Brewer
Bad customer service. I got in line behind the only other customer waiting. While we were waiting, 3 other customers created a line on the other side of the divider. The customer in front of me was served. When I stepped forward next the cashier said I was in the wrong line and I could either get behind the 3 people who lined up after me or stay where I was and hope another cashier came to the front. When I pointed out that I had gotten there first, I was told she didnt serve people standing in the wrong spot despite the fact she had checked out the woman in front of me.
GI
Gilberto E. Salinas
Con un poco de suerte puedes encontrar ropa de diseñador de tu talla a un precio excelente. Algunas tiendas tienes mejor surtido que otras. Por ejemplo, la sucursal de McAllen está mucho mejor surtida.
AN
Andy Filson
Our daughter was accused of theft here by a rude manager. She was trying on clothes in the dressing room--not even trying to leave the store. Of course, she wasnt stealing anything. Is this normal for customers to be treated this way here?
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Elle O
I would give them zero stars. Was shopping and they only had 1 cashier. I inquired and they said the other cashier available on a Saturday evening was in break. Line with 20 people and the 1 cashier was taking returns.
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Beverly Pearson
The lines are too long, and its ridiculous to have returns at the front of the store at the checkout. This interferes w the people who are not returning merchandise. Need to get a new system checking out and w returns.
KA
Kandes Jones
This store is highly understaffed or staff is not allocated to appropriate areas. My wait time for check out was almost 32 minutes. REALLY... If I didnt need sheets for my daughters bed, I would have left.
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Tressa Stewart
The employees are quick to say helli, though some of my visits dont seem friendly. This is clean compaired to some of the Rosss Ive seen. They do try to keep everything neat and tidy
HE
Heather Durazzo
Its a Ross. They have nice clothes for a good price. Theres not always a ton of selection, and if its busy there can be long lines, but you can find great deals.
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crystal shanel martines
I love Ross esp this location, associates are always smiling and willing to help, management is always ready to help support when needed.
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Makala Washington
Customer service at the register is usually pretty dry by hey is close to home for me. Security staff has great customer service though
CO
Courtney Lenzer
The sales people were alright. But the options were limited, usually not a problem with ross but there were alot of empty racks
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Zena Lee
The cashier was not very friendly at all. Ross need to clean their stores do that you dont feel like you are at a garage sale
AL
Alina Marie Rosas
Surprised that this store has a lot more of clothes than the one nearby my home in PA. Got my CK coat from here. Love it!
VI
Vivian Hughes
Cluttered but came in for a picture frame and a couple white towels and they had both so Id call this trip a success!
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Shannon Bell
Love when I can shop for the house and the family in the same store and get great deals on name brand stuff.
TO
Tom Langford
Decent prices, but selection is hit or miss unless your the size 48 person then this is the place for you.
VI
Vikramaditya R
Ross is generally good at customer service but this one is an exception . Horrible customer service.
JO
Johnny Le
Poorly staffing, only 1 cashier for a long line, other employees are pretending to work
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శ్రీ బసాబత్తిన
I usually shops there for shoes, perfumes, sun glasses, electronics and cloths.
KR
Krithik Kannan
The staff was very nice. The pricing was great. There were many discounts
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I Kill Bunnies
Its ross... you know why you shop here and its not for a clean store.
LA
Laurie Paris
You never know what youll find here, its like treasure hunting.
AR
Aravindakrishna R
Limited choices at this store but definitively cost effective.
DE
Deepak Pillai
Great place to find bargains for your home and wardrobe closet
TE
Terry Wilcox
Its a typical Ross reminds me of the old Anthonys dept stores
EJ
Ejaz Akbar
Customer service is no good and not very organized place
RO
Robert Debord
Great prices just first come first serve on many things.
MA
Marco Rodriguez
Its a bargain shop so the service is at a bare minimum.
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Charles Huitt
Great name brand clothing at highly discounted prices.
MA
Manuel Zavala
Muy bien
MI
Misty Irby
They always have great finds at this Ross location!
AV
Avis Ellis
Better selection than the other Ross stores
KE
Kel Cadence Kim
I can always find some great things here!
SR
Srikanth K
nice store with good selection and prices
JE
Jesse Berden
Great styles at a low cost. Good variety
KA
Kathryn Chambers
Yes YOU can definitely dress for less.
TO
Tohho 1972
Great variety of clothing and luggage
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Rich Lantos
This place feels like a thrift store.
MI
Mike Brad
Dirty and lack of good merchandise
JA
Jacob Delp
Clean, organized, great prices.
PA
Paula Farias
Need more selection of clothes!
SA
SaHaR S
Worse customer service ever.
ST
Stacey W
Poor selection, unorganized
SU
Sunil Pokle
Great price and good dress
SA
Sara Ovalle
No too much to see and buy
BR
Brad Jensen
Nice place slow check-out
MU
Murali M
Items for less. Good.
TU
tunde soetan
Good place to shop
MA
Maya E
Discounted prices!!
JA
Jacob Kovach
Great for College!
MA
Mario Dorado
Very good service
MA
Max Koujan
Good price items
BR
Brown Lauren
Love this store
JA
Jacob John
Value for money
CH
charlotte Mcmiller
Great deals!
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Bryan Payne
Nice value
JE
Jenny Salvoni
Large space
DE
Dewayne Marion
Ross rocks
AD
Adaliz Carrasquillo
Love Ross
MA
Max Koujan
Good
SU
Sudeesha Boni
Nice