Ross Dress for Less

Reviews 42

CE

Celina Chanel

There is a young man working in the dressing room area who has no people skills and obviously no job skills. He just could not understand that I went to try on a dress without a number because he wasnt around. He wanted to hold me up, as he mentally processed this. Was he going to call the ross police? seriously. I had to help him count to one. Need I explain this is ROSS! Not a commissary for criminals. I just dont think he was trained, or simply isnt right for the job. We are in West Plano, I dont think it is necessary for so many peering eyes on the shoppers. the 2nd star is simply because of a sweet young lady with a smile on her face at the check out line. Dear management, Please explain to staff that a smile goes a long way.

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LI

Lina Ammari

The customer service here is dismal. If you absolutely must come here, stay clear away from Larysa at the back of the store. She is the clothing and bathroom nazi. Its not worth your time waiting in line here. Several employees were standing around while the line grew to pay for merchandise. If management is reading this comment please address this employee, Larysa, in particular; she doesnt have appropriate customer service skills. Please know we will share this bad experience with people at my husbands businesses, church, and neighborhood.

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SO

Sonny Ng

As an owner of two small business and decorated disabled war vet, I was treated like a criminal leper with some of the colored staff (yes, ironic considering them look-act like theyre just refresh off the banana boat illegally) following me around, fearing disable people will steal as in developing countries where theyre from, no training or common sense notion of customer service whatsoever! For a store locating in an affluent area, it is grubby, slow and inefficient!

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MA

Mandah Wilson

Selection of items is fabulous. However, the customer service was horrifying. They held up lines for about 30 minutes and riduliculed an older lady for trying to make a $6.00 return without a receipt. Every place has store policies but there are some cases managers should be a bit more flexible like the scenario with this older lady...how sad!

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Athena DeVonne

I think the no carts outside is a horrible rule. Is it because they are too lazy to get them from outside. Its a hassle to buy alot of items and have to carry it all to your car. Shopping there with your kids becomes an inconvenience. On top of this why do they never have tissue to wrap the glass items you purchase????

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AN

Angel Jamali

I bought a pair of shoes for my work at first it looked comfortable but after a few hours it hurt my back feet and the front bone so I had to return it next day now they told me these been worn of course they have been worn but wasnt comfortable now I dont even have money to get a new pair and cant work without shoes

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SH

Shannon Kennedy

HUGE lines with one checkout. When you asked to speak with anyone or ask to open another lane there is no response. It is very obvious that non of the employees do not care about the store or their jobs. The store is a mess and the people are rude. Go to Marshals down the street

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KA

KaRin Sneed

Its OK ,nothing special about it, once in a while there is a rude cashier but its pretty rare, one time there was a cashier yelling a customer and was being disrespectful she was waving her finger in the customers face, I was surprised it didnt beak out into a fight

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TH

The blended Fam

The manager is very rude. But you still have to treat them with respect. At the end of the day you have to keep smiling setting that example of how to treat people the way you want to be treated. I just keep it moving...!!!! Hah

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BE

Belinda Batres

Clean location, staff can only be described as uninterested. Theyre not exactly rude, but i would not describe them as friendly or warm. This location also seems to have less items then a lot of their other stores.

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KO

Korey Fort

The place look decrepit. For the amount of customers that come in and out you world think a little bit of money would be spent keeping the interior nice. No, this places insides look old, dusty and decayed.

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AN

Angela Hou

I loved this place before, the store has a lot of good stuffs, but now I feel the customer service is terrible, everything is so slow, people have to wait so long in the line

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CH

Christine Lian

For this place the employees need to sleep..looks like nobody has a good day everyday i guess..theres no customer service at all.they need to train how to treat the customer

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LE

Leslie Sigler-Derx

Its always looks like they are going out of business. Most racks are empty in the home decor dept. You walk in and a security guard greets you at the door.

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LI

Lilian Marques

The manager does not know the meaning of customer service. I always shop here and Ive had enough. Will driver further to go to another Ross.

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SA

Saurabh Shah

Decent quality for less price. Mismanaged and clothes not arranged. May be I went late night and very little staff to work.

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RA

ravi vaddi

Need to maintain some more trends.. more verities. I visited 3 times in the span of 30 days. I always see same stock

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MR

Mr PrivateHead

I got what I want quick and at a good price. They just need to be available for customers. Always busy chatting.

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A

A Private User

All ross stores are fun..its like treasure hunting..messy is fun too .you never know what you will find

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DH

Dhirender Singh

Good prices; most of the clothes I felt are rejected, returned, old, display ones from other stores.

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MA

Mazen Letayf

Some good deals here and there but the store is often messy especially during or after peak hours.

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AA

Aaron Brown

Always busy and never seems to be enough workers to accommodate the customers when checking out.

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AL

Alan Walker

Pues hay cosas buenas

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CA

Cassandra Vasquez

This store isnt even busy. Worst customer service. 15min line waiting. Ugh

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CA

Carlos Slim

Encuentras de todo

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TA

Tasha Battie

Their customers service is the Best! The security guard is awesome best

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YS

YS SADI

You need to teach your Rude Cashiers how to do better Customer Service.

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DA

Dainer Cornieles

Buenos precios..!

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PA

pawankumar laldas

Good collection but customers are not getting cordial service

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CH

Chris Hatley

Staff very lacking in providing customer service.

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JO

John Jacobs

very slow at the register and only 2 cashiers

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SA

Sam

Good store, better than the one in coit.

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HE

Hector Sanchez

Excellent place to do your shopping list

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MO

Mo Patellio

Very limited collection of mens clothing!

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WI

wikki wikki

great exprerience . great store.

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PE

pedro Silerio

a total disarter all the store

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AM

Amelia Tucker

Always find a good bargain

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TO

Tohho 1972

Great clothing selection

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NO

Noemi Diaz

Allways saving

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CR

Crystal Stephens

Poor selection

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CH

Chi Luchi- Njoku

Great options

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MA

Maria Barrera

Clean!!

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