JCPenney

Category:	Department Store
Address:	3902 13th Ave SW #200, Fargo, ND 58103, USA
Phone:	+1 701-282-9770
Site:	stores.jcpenney.com
Rating:	2.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 74

Reviews 15

Raiden Yukio

Good clothing deals! HORRIBLE CUSTOMER SERVICE ALWAYS! Years ago they had great customer service but thats long gone. Every time I go they NEVER know what theyre doing and theres always new people working every time i go! I love the deals on clothes but holy cow the employees are really not that bright. Bought a pair of pants one day, had to wait at one register for like 10 minutes, left to the jewelry department, checked out got a discount and walked out the door the guy was still helping the SAME customer and even the manager didnt know what she was doing, bought suit shirts and got measured wrong, got home and realized had to go back and waste time because employees never know whats going on. Will only go back for the good deals on clothes, but will have to deal with the slow terrrible service.

Ashok Bhattarai

I went to buy watch here , date today(sep-17-2016) i drove 3 hr from Aberdeen,SD to fargo just to buy watch and some clothing stuff because in Aberdeen it is hard to find. Very firstly i went to watch store to buy as he seem to be talking with one customer after long wait asked if he can show my desired watch he said "cant you see i am busy" . I felt like coming to hell. My mood to shop went horrible. I will not come back to this store and i never say anybody to go to this store. Weird customer service.. I am feeling like why did i come here. I was polite to him why cant they be polite to us and say "please hold for a time ".

Faiza Issa

Worst customer service ever. I was trying to buy fine jewelry and I was asking questions to the guy whos working there, as soon as he saw another customer he told me "youre not buying anything so let me go help the other lady" just like that. I was so shocked. I told him that I spend so much money on your store and thats how you treat their customers?? Just horrible, even management is useless

Maria McSorley

Terrible customer service! My husband and I stood in line for 20 minutes to buy one dress shirt only to have the cashier to say "I cant help you" and she dashed off. She could have said something before we waited that long. So then we had to wait another 15 minutes to get checked out!

Krista Hoeg

Customer service is beyond horrible. "Michelle" needs to take classes in customer service. Also do not advertise 50-70% off and not honor it when your merchandisers mess up. Lost a customer.

Leanna Montoya

Can barely ever get any help here and 95% of the associates dont speak any English. They reraly ever have any idea whats going on and good luck paying a bill here using a check

Andrea Herrman

Worst service. Ever.I will never EVER buy anything online from JCPenney ever again. I still havent received my package yet. Worst company EVER. Wish I could give it 0 stars.

Jason Coghill

Customer service has the attitude that you are bugging them when you call. If they dont know the answer to your question then the answer is no without fail.

Robert Mayers

Great store for clothes shopping. Always have great prices and deals. Great staff.

Dini Eastman

Warning stay away from the salon they chopped up my hair and refuse to correct it

Brock Lang-Dahl

I love shopping here for my clothes. Very affordable.

Gwen Schmitcke

JC Pennys is always a great place to Shop!!

Trevor Borell

Hottest mannequins in town, by far.

Aaron Mcquarter

Unorganized and unkept