Walgreens

Reviews 16

AN

Ann Furbay

Ive been using Walgreens pharmacy for many years but since moving to Hickory Creek last year I have had nothing but bad customer service. Today was the last straw, I waited in line for 25 minutes to be told they only had 5 pills for two prescriptions. Really, Ive been picking up the same prescription every 90 days for years and you cant provide enough customer service to keep more than 5 pills in stock. Then the rude woman told me if I had text alerts I would have known. Well, I had text alerts until I moved to Hickory Creek, I wonder why they stopped. Im sure it was my fault, but they dont hesitate to call or email when I havent picked up my prescription in their timeframe. You would think they might call or email when they dont have enough pills to complete the prescription. That would be providing good customer service and no one at the Hickory Creek Walgreens understands that. Im moving on to the Walmart across the street already submitted my prescriptions using their app.

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A Private User

Ever since I moved to Lake Dallas ( 4 months ago ) I`ve been going to this walgreens and have hated it. I keep saying next month will be different but it hasn`t changed. The people that work behind the counter of the pharmacy are rude and don`t know anything about medication like they should. This last time I picked up my meds I ended up waiting for 2 hours. Come to find out they put in the date wrong to my insurance, and then kept telling me 15 minutes ( which turned into 2 hours ). I asked to speak with the pharmacist and was told she was busy even though I saw here just texting on her cell phone. Whatever happened to customer service? Anyways they lost my business and all my friends and family as well. Go to the CVS pharmacy in lewisville or even the Wal-Mart one

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Devon Harbord

Completely Disorganized pharmacy I usually dont write reviews but, this place needs help. Hopefully someone in management will see this and pay attention to their issue. Took 3 hours to find out that they were out of the important half of the prescription. I understand they are busy and am not looking for any special treatment. Simply standard customer service. Thought we would wait till the next morning and come to find out, their truck doesnt arrive until 1pm. Please make sure you keep you customers best interest first and present all the facts. Then to top it all off, it will take them up to 2 hours to transfer to another pharmacy.

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Christian Goans

3 stars. Mediocre pharmacy with poor managerial foresight. Here on a Sunday, only one lane open, and the line of 4 cars in front of me has not moved an inch for 20 minutes. I suggest using a different pharmacy.

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A

A Private User

Called to see if they had a product. Woman on the phone retrieved it, told me the price, and then took it to the pharmacy drive thru for me. Amazing service.

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Le Reid

Everyone is nice Pleasant Professional etc But the pharmacy hours are stone aged!!!!! Where is Corinth? The moon??!?

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T Glover

I have only had good experiences with with this location. Good people, good service.

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JA

Jared Reece

Slow and stupid people.try to get me to pay for meds that were already paid for

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TR

Trey Lanzer

Nothing but good things to say. Great staff with great customer service.

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GA

Gary Brown

Dont use the drive-through. I takes forever to get your prescription.

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MY

Myrtle McNeal

I love this place, every one is nice that works here.

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AL

Alicia Whaling

Its my favorite Walgreens in the Denton area

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Hannah L

They gave me the wrong prescription...

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A

A Private User

Best pharmacy ever!!!!!!

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JO

Joseph Shirley

great staff

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ED

Edgar Rodriguez

rude much

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