The Woodlands Flowers
| Category: | Florist |
| Address: | 202 N 4th St, Conroe, TX 77301, USA |
| Phone: | +1 936-441-5611 |
| Site: | thewoodlandsflowers.org |
| Rating: | 1.1 |
| Working: | 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–3PM Closed |
Location
Photos 1
Reviews 7
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A Private User
I live out of state and made the awful mistake of selecting this florist online. Based on the picture of the FTD arrangement online I was expecting a beautiful arrangement to be delivered to my grandmother for her birthday. She is in a nursing facility. Unfortunately she called not to thank us for the flowers but instead to tell us that this was the worst arrangement she had ever received!!! She wasnt so much disappointed as she was upset that we had spent nearly $50 to send her flowers. I even asked a nurse at the facility to give me her opinion and she said they did not look like fresh flowers should if they had just been delivered the night before!!! I of course called this florist to complain and the man said well I only had $39 to work with! I said "well based on the picture and the price I know what I was expecting to be sent and it was not what was delivered!" He said that he would go back and deliver a new arrangement so Im waiting to see how these flowers looked. Either way in the future I will pay attention to other reviews!
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A Private User
Better off with 1800flowers. I live out of town and ordered flowers for my mom for Mothers Day. I thought using a florist near her would be a better way to go than 1800flowers (which my husband usually uses for me). Her flowers were underwhelming and died within 2 days. I have never given or received flower that didnt last at least 3 days. When I called them to complain about their product, their customer service was worse than their flower arrangement. The woman I spoke to was snide and unapologetic as she informed me that she would expect the flowers to die within a day or two, after all, I bought a perishable product and that they only guarantee their flowers for 24 hours after delivery. I understand the perishable nature of flowers, but I think they should last longer than 24 hours. That being said, their customer service and mediocre product only guaranteed that I would never go back to them for any flowers again, ever.
ME
Megan Winn
I had a terrible experience with this flower shop. I ordered a gorgeous looking bouquet online to have my sister pick-up to give to my mom for her birthday. I live out of town and wanted to work with a local florist, which is why I chose them. The "deluxe" arrangement that I ordered via phone from their website, was plump, colorful and very celebratory looking. The one that was waiting for pick-up when my family arrived was such a disappointment that I wouldnt have paid $10.00 for it at a grocery store. When I called to complain, I was told that it was exactly what the "recipe" for that bouquet called for. I ended up having my family return them so that I could get a full refund and then had my sister go elsewhere to buy an actual bouquet of flowers. I was very unimpressed.
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A Private User
Ordered 30 roses to be delivered to a local restaurant for our (my wife & I) 30th anniversary dinner. The flowers were never delivered. When I called to check on them I got an answering service that said they could file a complaint. The next day I got a call from a Debra or Dave ? Not sure what her/his name was but instead of trying to fix the problem they assured me that my account would be credited and offered an apology. Their reason for non delivery, the delivery person forgot to take them. Dont depend on them for anything important or youll be left holding the bag, ....... an empty bag.
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Shelly Scott
Missed delivery date. Sent dead flowers to my father n law that had lost his daughter. Did not take responsibility. Manager RL hung up on me when I tried to explain the situation. This was the rudest shop, use dead flowers, did not match what asked. Spent $160 on flowers and received a dead arrangement. They also stated that since I asked for a refund they were going to pick up flowers from recipient and take back to shop for non payment instead of offering to replace. DO NOT USE!
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A Private User
This florist delivered a bad product and was not responsive to our compliant. Our sons ordered a flower arrangement for my wifes birthday. As soon as it arrived, we noticed some of the flowers are not fresh. By the evening the white roses started to wilt and within 24 hours, 4 wilted. I called and emailed but the answering service took my message but there is no response. So on her 70th birthday, she is looking a some wilted flowers. This is not a good place to do business.
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Lacey B
DO NOT USE THIS COMPANY! My husband sent flowers to my work on Valentines day and they looked like old flowers and not fresh. The next day the petals started to fall and wilt- I called both locations listed on the card in the flowers and the phone rings and rings for both locations- not evening an answering machine picks up.The 1800 number listed as a main number on their website is disconnected. This is a scam bullshit company-