Pottery Barn

Category:	Furniture Store
Address:	10000 Research Blvd B02A, Austin, TX 78759, USA
Phone:	+1 512-502-2418
Site:	potterybarn.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 97

Reviews 22

A Private User

I used to be a big fan of PB, before moving to the Austin area earlier this year. In the many visits Ive been to this location Ive always been greeted with the worst customer service. Their arrogance is overwhelming and very unhelpful. Ive since found it much easier to walk the few extra feet to Restoration Hardware in the same shopping center. Better products and their customer service is outstanding. No more PB for me...at least until I move to another area that has the PB customer service Ive been used to for many years.

Laurie LFH

Ive basically furnished my home from Pottery Barn. I love their furnishings and decore! Ive been to this location several times and I have always been treated kindly. The employees have always been available when I was ready for assistance,and theyve always been polite and personable. I love going into the store as the seasons are changing. I get so many ideas! Sometimes all it takes is a few new throw pillows! Whether I end up purchasing or not, I have always had a pleasant experience.

Sierra Alvarez

The employees are rude. I guess we entered the store dressed a little too casually which is funny considering Austin is a more laid back city. My fiance and I stopped in the store right before he was about to go to the gym so he was wearing gym clothes. You cant judge customers based on the way they are dressed. We decided to make our purchase online rather than give commission to the undeserving staff.

Nancy Crowley

Great store, the customer service was wonderful! My purchase was not the highest ticket, but it was on a registry, so it took a bit longer. Susan was so very helpful and had great suggestions for me! I appreciated her attention to my transaction, even though another customer was very impatient. Thank you for being so nice to both of us! A++++

Susan Bell

Very good selection of the goods. It almost feels like a lot of cultures come together here when we browsed through the store. Good value for the money. I wish I had gone during weekdays, because during weekend the store was packed and had hard time getting help. Would certainly recommend it.

Zachary Kaufman

Pottery barn furniture is always great quality and design. The only negative is the high price. I would recommend waiting until the item you want is on sale. Its also worth checking out the Pottery Barn Outlet in San Marcos, where you can get a lot of the same items for lower prices.

Lindsay Shugerman

What can I say...this place is seriously dangerous to my budget, but I keep coming back again and again. Not only is everything exactly what I like, its made well and lasts. Yeah, guess my budget will keep taking the hits. But hey, my house looks good!

Kunal Ashar

Good selection of home furniture and decor but very expensive, with no choice of paying in installments. Good, helpful, friendly, knowledgeable staff.

Karen Phillips

I have been going to this store for years! It always looks beautiful with great decorating ideas. Everyone is always so helpful and friendly.

Kyle Rockwell

Good selection and very friendly staff. Had a problem with people going into the store and seeing our wedding registry.

Dave Kessler

Its expensive and theres a million non-corporate furniture stores in Austin. I would try there first.

A Private User

great furniture and home accessories. everyone here is always very friendly and helpful as well.

Kevin Blair

Great place. Shopped here for our wedding registry and they were very polite and helpful.

Audi Arellano

I love the selection at Pottery Barn. The home accents are perfect to spice up any room.