PC Geeks Computer Repair
| Category: | Computer Repair Service |
| Address: | 204 W McDermott Dr, Allen, TX 75013, USA |
| Phone: | +1 214-383-5578 |
| Site: | pcgeeksusa.com |
| Rating: | 4.7 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–3PM Closed |
Location
Photos 6
Reviews 28
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Dan Kinchen
I had built a high-end gaming PC from parts ordered online, but the computer wouldnt POST when I tried to start it up. I took it in to get looked and and Michael quickly identified the issue to be the BIOS was out of date on the motherboard. He ordered another CPU that the motherboard would support just so he could get it booted up and update the BIOS. Then he put my CPU back in and let it burn in for 24 hours to make sure there werent any other issues. He went far above and beyond in my opinion since all I asked for was to get it to POST. I will definitely do business with them again and highly recommend them.
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Dave Karcher
If we could give these guys more stars, we would. We purchased a new computer and had them transfer years of data from our old one. Michael took his time explaining what we needed to transfer and what could be stored on a backup drive......tons of patience dealing with a customer with little technical knowledge. Delivered on time. Reasonable pricing. Service after the sale answering our questions has been outstanding. We will never go anywhere else!
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Dennis Saville
Michael at PC Geeks in Allen was super helpful and he began assessment of my computer problem as soon as I arrived. Unfortunately my hard drive was DOA. But Michael would not take a cent for the work that he did. PC Geeks has a modern and professional atmosphere and they appear to have alll the necessary resources in place. I would definitely call on PC Geeks again if I experience future computer problems. Thank you, PC Geeks!
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Kelly Bray
This is the 2nd time weve taken a computer in to be repaired and we are always so pleased with their service. Michael is incredibly competent yet extremely patient in explaining his processes and recommendations. He then takes the time when picking up to go over any changes to your computer and other helpful hints. Great service with quick turn around. We will definitely be back and refer anyone we know needing computer services.
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henri bayo
Took my laptop to get fixed. The price was reasonable, and I was told it would take 2 days. I use my computer everyday, and I asked if they could fix it quicker. I was told they would try. The next day, I got a call that my computer was ready. Everything works fine, and they installed windows defender antivirus. That will save me about $80 I normally spend per year on antivirus protection.
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L Jackson
I called PC Geeks in the morning and had a fixed laptop by afternoon. Not only did they fix my laptop, they spent time on the phone and in person explaining and answering all my questions. My laptop was running again in no time with no problems. 5/5 Stars, I would definitely recommend PC Geeks. Knowledgeable staff, fair prices, quick turnaround time. Overall great experience
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Gaye Jo True
Broke my laptop screen and found my desktop was not working. PC Geeks replaced my screen and got my desktop up and running all within 48 hours. Great service, great pricing, and answered all my questions. Would refer this company to any other little old lady that needs computer help and would refer to anyone needing great computer service. 5 stars.
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Kellie Vincent
The team delivered excellent service on my desktop. This computer has sentimental value to me and they took such good care of it while keeping me informed of all the updates it needed. I know it was a tough go with this computer, but they were patient and now it is working so well. I recommend anyone having computer issues to go to here.
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Anonymous User
My Mac stopped working, wouldnt turn on, etc. decided to give these guys a try instead of Best Buy, saved $20 on the diagnostic fee and these guys apply the $50 diagnostic fee towards any repairs. Dropped my laptop (using it now =) ) off on Saturday and they had it fixed by Monday. Would definitely use them again!
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Chad Williams
Worked with Michael at the Allen location--absolutely outstanding experience. Knowledgeable, helpful, and exceedingly professional. This business goes above and beyond and does it all at a very reasonable price. If you need IT support, this should be your go-to company.
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Amy Shipley
Want to give Michael a shout out. I took my computer in due to it wouldnt turn on and he fixed it like new and also threw in a few freebies which was unexpected but appreciated. Thank you so much. Its like I have a brand new computer and I will be forever thankful for you.
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Derek Geels
Had a battery problem and they wanted to charge $50 just to swap it out and verify it was truly the battery even though I had already purchased a new one. Bad business. There are definitely other places out there with better service and actually care about helping.
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Shelby Landes
I would highly recommend PC Geeks! Michael was extremely professional, knowledgeable, and went above and beyond what I expected. My laptop was fixed promptly, and he ensured that even the smallest details were taken care of. Great experience!
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Dr. Doom
I was very happy with the work PC Geeks did to my laptop. I feel they went above and beyond what I expected, and all for a reasonable price. I will not hesitate to use this company again for all my computer repair needs. -Brad Simpson
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Ghille LoL
Computer had a problem. Took only a couple days to find out it was a hard drive problem and got it fixed. Michael helped us a lot and helped us understand some of the problems of the computer. Would recommend to a lot of people.
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A Private User
Wow, Best Buy wanted $700 and 1 month to fix my laptop. PC Geeks got it done for less than half that and in just a little over 1 week. Now, Im back in business with a laptop that works better than it did before. Thanks guys!
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Nancy Crowley
This is the 2nd time I have used PC Geeks. Michael was great to work with! He went above and beyond to help get my new laptop up and running...Thanks for your patience and your thorough explanations!
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John Fiorello
Worked with Michael to back up some very old hard drives. Michael was very nice to deal with and fully explained the process and what was and was not possible. Will definitely go back.
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Julie Schmader
Working with Michael at the Allen location has been fantastic! He was a tremdous help with both my desktop and laptop and the turn around time was quicker than I thought it would be!
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A Private User
Best company ever! I give them 5 stars. They provided excellent customer serivce at a great price! I will never use anyone else. PC Geeks fixed my computer and now it runs like new.
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Eric Simms
Great service great price. Very knowledgeable. Goes above and beyond after the sale. Couldnt ask for better. Wouldnt take my business anywhere else.
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Melinda Pigford
Great service, very knowledgeable and helpful with various questions. We have used this service twice now!
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James Waite
Excellent service! They are the absolute best and took the time to answer all of my questions!
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Jaimie Van Tassel
Great service, great team! They are very professional and knowledgeable. Highly recommend!
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Cheryl Smith
Michael was great. Fast service and the price was lowering than I thought it would be.
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Mindi Soto
Very thorough work, got my laptop prob fixed. Im a happy customer for 2 of 2 times.
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Robert Maxvill
Always a good job at a fair price.
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Nick Koustoubardis
7/7
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