Computer Junction

Category:	Computer Repair Service
Address:	1722 N Greenville Ave, Richardson, TX 75081, USA
Phone:	+1 972-783-9393
Site:	computerjunction.com
Rating:	4.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–2PM Closed

Location

Photos 23

Reviews 11

The Dude

Smart shop with kind people. I ordered an entire desktop worth of parts (Case, CPU, Graphics card, MOBO, Power Supply, Hard Drives,etc), but couldnt get it to start. After getting frustrated, I did the online search. Computer Junction was close to my work. So i drove up with all my shipped parts. Took it to these guys and said "Test out the parts. See what works and what doesnt. If it works, put it together." and dropped it off on a Wednesday. Turns out the MOBO was dead on arrival. So they offered to buy another one (Asus) and fit it in. The price was accurate for the part, so why not? Computer Junction kept me updated on the situation as the computer was assembled. Call on Thursday asking about the MOBO. Call again after that asking about frequent programs I use (Steam, VLC, Antivirus, etc). Picked up on Tuesday (technically ready on Monday, but due to weather constrictions, couldnt make it). Paid for the MOBO and 2 hours of labor. Very decently priced. Very kind, very smart crew running over there. Currently using the machine now. No issues, im very satisfied with their service and will recommend them to anyone with computer issues.

A Private User

My laptop was in a really bad way: Id have to tap the keyboard several times just so the computer would turn on. Then, if I was on longer than about 10 minutes, it would freeze, restart, or blue screen on its own. Also, if I typed on the keyboard at a normal pressure then it would freeze and Id have to restart. I had already had to reinstall the OS once before, but I knew that wouldnt help it this time. This was definitely more serious. I found Computer Junction and loved that they were close by, so I went in and dropped off my laptop. Two days later I received a phone call that it was done! Apparently, one of the memory sticks in the computer had fried, so they took out both of them and now I have one 2GB stick and it couldnt work better. They said that this was a very uncommon problem and was probably a defect from the factory. And, to put the icing on the cake, the price was incredibly reasonable! Im a college student and was dreading the cost of computer repairs, but I was only charged the fee they advertise on the website and the cost of the new part. They are friendly, quick, and Id recommend them to anyone!

Oto Attang

worst experience. First time i brought my laptop in, they told me it was 200-250USD and i quote "The price will not be more than that" i dont hear from them for a few days, so i call back and they tell me, its me 497USD. I clearly cannot afford that so i say ill come back once ive saved enough money. i come back and i say. i need a direct accurate quote this time. How much will it be? i have 497USD. The guy says yes that is the accurate price. I get a call form them this time-Thank Goodness. They proceed to tell me its 550USD including labor fees. I say okay. lets do it. When i get to the shop its another 45USD for taxes. total becomes 595USD. Of course i pay this. However if i had been told the exact amount at the beginning, i couldve better planned. The worst part was when i actually brought this up to them in person. i was met with sarcasm and snickering. Oh well, lesson learned. If you want a shop where they dont tell you the exact fees upfront. This is for you.

A Private User

I dropped off my laptop the other day because I had some issues w/ my computer staying powered. I thought it may be the power outlet on the computer because I had replaced the cord already 6 months ago. They told me it would be ready w/in 24 hrs. I called the next day and they made me feel stupid for calling and said it would be 48 hrs even though the guy i talked to had quoted me 24 hrs the day before. So another 24 hrs goes by, I call and they hadnt started working on it yet and said call back tomorrow. Finally the next day I call and they tell me to come pick it up the following day and that the power cord just needed replaced. They replaced it. I would not recommend this company as they are incredibly rude and it took from Monday until Friday to diagnose the power cord was bad. Very very dissapointed and would highly discourage anyone from trying them out.

Robert Schlein

I have used John at Computer Junction for about 10 years. They have rescued many an old computer system that is required in my business. We use all types from DOS machines, to Win98 and WinXP. Most recently, an HP Pavilian was dropped from a cart 8 feet onto concrete. It literally bursted into parts. Thankfully, CJC was able to retreive the data from the hard drive (which sounded like a lawn mower according to his wife) and build a used machine with a new hard disk. Yes, it sometimes takes longer sometimes than estimated. Issues come up that are unexpected. But overall, Id say they have great integrity and follow through with their promises.

stephanie HAYES

COMPUTER JUNCTION was great I would recommend coming here before going to another major competitor because I looked at several stores and sites. I got a better deal here! More memory almost double what the other stores carried, and extra office software pre loaded hassle free. I got a DELL LATITUDE e6510 LAPTOP for under $ 300.00 . Windows 7 pro a great business computer. 30 day money back warranty. Very trustworthy. Theyre not trying to push you into buying something that you dont want or need.

Christine Wang

Believing my laptop had bricked, I took it to Computer Junction to see if it was salvageable. They were very straightforward with me after their (FREE) diagnosis that I should buy a new laptop. My motherboard was dead and would cost almost $300 alone for the part with no labor. Theyre still able to transfer my old files if I decide to do so. I will go back to them if I have any future problems because the people at Computer Junction are honest and straightforward!

Nima Baha

Excellent communication and professionalism. Price is fair, John and his staff are courteous, knowledgeable and ethical! No one wants computer troubles but if you run into them, Computer Junction should be at the top of your list. Further, they refurbish laptops/desktops so I will look into them if I am looking for a custom machine and a deal.

Rohit Pujar

Fixed the pc in the fastest possible time and lowest possible price! For the second time when I had some display problem the estimated price was $100 for it to be fixed. But after diagnosis they came to know that it was only a loose connection and nothing was needed to be replaced, they did it for FREE! So kind and genuine. Highly recommended :)

Casey Grimmett

I have a Asus gaming laptop gently used given to me by a friend. Only issue it had was the screen flickering and the charged me an amazingly great price rather than gouging me because they can. Just like the other reviews I saw they are honest, helpful, and genuine.

Luis Gonzalez

Computer Junction is the best place for any electronic needs. Ive cracked my phone screen twice in the last 3 months and they replaced it for cheaper than anybody in a 100 mile radius. They have great prices, great staff and great expertise in all electronics.