CarHop Auto Sales & Finance

Category:	Used Car Dealer
Address:	3408 William Penn Hwy, Pittsburgh, PA 15235, USA
Phone:	+1 484-422-0058
Site:	carhop.com
Rating:	4
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed

Location

Photos 10

Reviews 5

Timothy Burns

I actually work for carhop and love it. I read some of these comments and they sadden me. Carhop is designed to help people that get turned down everywhere else. They take a huge risk selling a car to someone other banks wont touch. After a few years you build up enough credit to go buy new. Ive sold cars and homes. Im not new to the game. Carhop is giving opportunities to those who want to fix there past credit issues. I dont know a single used car place that gives you an 18 month 18000 mile warranty. Not many places I know will give someone with credit issues a car with little to no money down. When I had credit issues I would have paid triple to get a car so I could get to work and see my son. What we have below is not an actual person its a disgruntle ex employee of the company. Youll notice that he says " my friend that worked there cant wait to quit" how can you quit a place you dont work at anymore. Further more he was most likely new to the car business. A consumer cannot go to a car auction and buy a car. So the facts and figures presented are not logical. besides paying for the car we also have to pay the shops to repair what may be wrong. average cost is 1000. When you buy at an auction you cant test drive the car so we incur these costs after. Also an average warranty is 1500 for 24 months. when you do the math we are charging the same as any other lot. Some people should stick to selling simple things like phones and let the professionals handle automobiles. UPDATE**** 01/26/2013 I read these new complaints and i have to say im still kinda confused. The one that says about the alternator going bad really has me lost. It is very clear the warranty we give for FREE covers Internal engine, transmission, and drive-train. Im not a vehicle expert but i do believe that does not include the alternator. Either way it sounds to me that we tried to repair a problem we dont cover and you still arent satisfied. So i actually would like to thank you for shining light on our excellent customer service. We apparently go above and beyond for our customers!!! None of our customers are forced to sign a contract. There are no hidden details of the sale or services we offer. I mean in all honesty we are opening our doors to customers that cannot get approved for a vehicle at other dealers.

john evans

This place is the biggest rip off in the world. they take advantage of people that do not have credit. They will want you to pay 400 a month for a car with 150k miles that is rusted out. They will almost put anyone into a car. my friend who worked there cant wait to quit because he doesnt want to take advantage of people. the manager got someone into a car that made 668 a month in SSI with no other income for 400 a month leaving the guy 228 for food,gas and housing. Why would you do that to someone? how is that person going to pay for the car? They claim they help people build credit how can this be helping someone they will get the car repoed making it worse. the interest rate is 20.9%. When the cars come in they basicly take them to shops that will slap stickers on the car and replace brakes with 7 dollar brake pads. My friend told me they have had 3 people not even get the car home before it has blown up. He also told me they basicly lie to people about how much they pay for trades. my friend said they give people on average 50 to 250 for a trade in but show the customer double. you can take the car to a junk yard and they will give you 500 for it. The manager and reps have no sales exp they came from a fast food place and a retail store how does that translate into selling cars. Oh and they dont tell you how much the car is until you sign the papers. be prepared to pay 10k for a 98 metro with 150k miles that they got at an auction for 1500. Get smart people if you can pay 400 a month for a car save up for four months and buy the same car in cash and save yourself 9000.

Rachel Jenca

Unbelievable!!! You all better do your research hard. It says here the Better Business Bureau has revoked the Accreditation of car hop Auto Sales. This happened June 26 2012 at the recommendation of its effects committee neither the Company attended a hearing held before the Ethics Committee on June 26. Call hope Auto Sales was notified on the numerous occasions between April 6th and may 30th 2012 that its headquarters rating has fallen to AC with the Better Business Bureau and that it thus no longer qualified for the accreditation . Carhop auto was asked to resign from the Better Business Bureau but it failed to do so pumping the Better Business Bureau to revoke its accreditation. I had an appointment set up and after doing that I had done my research and looked up reviews. When I had seen all of this I had called carhops to cancel my appointment and told the man that I was talking to what I had read. He hung up on me. I called back the same guy answered and hung up on me again before I could even say anything. So I decided I would call back yet again. Another woman answered and I told her what had happened they didnt even cancel my appointment. Car hop is good for nothing. Hanging up on me after I was just a concerned customer just proved to me that they are criminals. Do not trust then do not purchase any vehicle from them.

Vicki Prince

I had really bad credit they lead me to believe that everyone drives not true drove 60miles to be told we cant help you only on certain cars Marcus was ok but Rachel was so incredibly rude buyer BEWARE!!!!!!! I have an older impala that looked as good as most cars on the lot except the one I wanted WHAT AJOKe take the bus!!! They may have some good reviews but the bad are really Horrible False advertising we help you drive they pick your car NoT You no then on top of. It all they said you have to make so much baby money my?? Is why cant they tell you all this stuff before they lure you in there .Buyer please BEWARE Horrific experience they told me I needed 2000 down if I had 2000 I could go anywhere so after 28 dollars in Gas 60 miles away and 20 dollars in tolls that was my honest to goodness experience!!!

Brent Simmons

This place is a JOKE! My girlfriend is 6mo pregnant and they called her fat and the guy said I should put her on a diet and put that money I would be saving down on a car! I had $1000 cash! They wanted bank statements and everything else. weekly payments and what my shoe size is. Freaking joke. I make 1200 a week and have a 632 credit score. Left there went to Wright GMC in wexford same day and left with a brand new Lincoln for $317 a month no questions same day in 2 hours. Ask for Marcus at Wright GMC HE WILL MAKE IT HAPPEN! was at this scam carhop for hours to be told sorry. Haha what a joke. Dont waste your time for a beat up used car with a joke warranty do yourself justice respect yourself and go to a real car dealership! Scam artists!