Category: | Used Computer Store |
Address: | 14271 Welch Rd, Dallas, TX 75244, USA |
Phone: | +1 855-716-9400 |
Site: | pricerightcomputers.com |
Rating: | 2.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Erica Verrillo
This company sells defective products. I ordered a Lenovo Thinkpad from Price Right through Ebay on August 10, 2014. When it arrived, the hinges were loose and the screen wobbled. I called the Customer Service department on Sept 2, and Sept 3, and was told that they would "look into it." Finally, on Sept 9, they sent a UPS return label and I shipped the computer back on Sept 12. When I called on Sept 19, the computer had arrived safely, and I was told a new one would be arriving the following week on Sept 24 or 25. It did not arrive. I called again on Sept 29, and said I would be willing to accept an equivalent HP, but was told that the Lenovo was being repaired. On October 2, I called again, and was told that the repaired computer would arrive the next day. It did arrive the following day, but it is in EXACTLY the same condition. The hinges are loose, and the screen wobbles. It has now been nearly two months since I originally ordered the Lenovo. I still have not received one in acceptable condition. Given the false promises, stalling, and misrepresentation ("Well send you another one, we have them in stock") I have to wonder whether they will give me my money back.
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WooF Bz
If you are reading this be sure to understand one thing and is these people are the worst of the worst to do business with. Customer service is horrible to say the least. Whatever you buy from these clowns will STOP working within days. They will paint themselves as LEGITIMATE, but in reality is to ask for more money for whatever issue you have... "Raul Bueno". They are on the mayor online retailers, and if you see this company name selling a product, and decided to buy it, be aware it WON’T work within days. They deserve -0 (MINUS ZERO) STARS. Horrible customer service and refurbished products.
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Neil Mathur
This was the worst customer service experience ever. Dont ever do business with this company. Placed an order and cancelled it before it was shipped and they wanted to charge me a re-stocking fee. Talked to a Kevin Cook who was prejudiced, rude, condescending and talked over me constantly. He had no intent of assisting me. He didnt care at all. He kept asking me where I was born (what relevance does that have ). Was completely uninformed about my complaint when he talked to me and didnt bother to ask me about the facts. This company is a bunch of scam artists and frauds and he should be fired.
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Liandre Kelley
Total scam artists. I have been fighting for a refund on a laptop I sent back over a month ago, they lie and say they have refunded it, oh now it is on its way, oh if you just take the time to check. They are rude, their products are not what they say they are and to top it all off the whole company seems like a family or small group of friends. This is the WORST buying experience I have ever had online. If they miraculously come through with a refund I will change my review but I dont expect to see my money until I call PayPal and report it.
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John Urbanowicz
Saved up for a very long time to spend a hand in a gaming machine. First one they sent didnt work. Now they just me another one that still doesnt work. One guy hung up on me, if you cant handle pissed off customers dont work retail! Over a month now and still waiting while I got this paper weight here... Dont buy from these guys if you actually want quality and service. Would give zero stars if allowed.
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Neal Kawasaki
Purchased a refurbished Dell PC 3 years ago through Ebay. No problems or concerns. Wanted to purchase another PC. Contacted customer service twice. Person responding stated they would attempt to get me a PC within my price range. I contacted company again but never received a response back. Will be using another company.
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Benjamin Schwartz
I purchased a refurbished computer from PRC through Newegg. It was as-described and in great shape, very happy with the item.
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Carlos Rosario
Awesome laptop, Looks as good as new and performs superb!!!
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Clinton Cohen
Great Company, Has great pricing