Staples

Reviews 15

MA

Mandy E

The customer service here was terrible. I had a copy made, then walked over to their paper cutter to crop it down to size. The cutter was completely dull, and so it just ripped the paper up. So I went back to purchase another copy, and even though there were no other customers there, I was told it would be "just a minute." There were two employees back there, and the manager was also there doing something on the computer. I stood there (8 months pregnant and with 2 toddlers, no less) for at least 10 minutes waiting. There was no explanation. The manager did not acknowledge me or let me know what to expect or apologize for my wait. Apparently none of them could take a minute to reprint the one sheet of paper (that wouldnt have needed to reprinted if they hadnt provided a paper cutter with a dull blade in the first place). When I finally got it reprinted, I asked if they could use their functioning cutter to crop it to size, and was told it would be "$2 a cut." Absurd. Definitely wont be going back to this Staples.

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Whitney Bridges

The Staples Copy Center team and store GM were very accommodating with our recent project, and its rushed timeline. The finished product was very good quality, and our customer even gave us positive feedback on the presentation materials. I highly recommend this location for Copy and Print services, in particular, but have always been met with a willingness to go the extra mile on other occasions, in the retail section of the store This location is also great about working with customers on any product or service related issues. They truly yearn to create a positive consumer experience, so if you do have any issues - ask what can be done to accommodate, before getting too frustrated. They have always had a solution for me that was acceptable, and often beyond my expectations.

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A Private User

I came to the store on Nov 27 to get a sale item (gps). I got the price then ran to one other store to check price. Upon my return to purchase the GPS I went check out. The manager was called to get the unit from the back. He came out (already looking upset) looked at the item and said "we are out of those" then turned to go back to his office. He never offered any assistance on when one would be in or any other store tha t might have it. I asked when,more might be in? He never looked at me and said tues. He then went into his office and closed the door. I asked the clerk for a rain check for when they came in. I was told we dont do that. Noone offered ANY help on locating another gps or acted if they cared at all.

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Nathaniel Esterline

Friendly service. My complaint is not with the staff in the store, but rather with the printing services and the individual(S) working in that station. I wanted to drop off a package at the UPS substation at this location and I was told I would be helped after the customer in front of me was finished being helped.... normal right? Well 20 min later this lady is thumbing through the computer at the desk with the associate, and blatantly ignored me. A big F U to the lady for not having her stuff together and a big F U to the guy for not realizing there are other people in line that need to be helped.

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shelbennn

Need more manning in the Print Center, if customers are unable to come in to have items hole-punched or copied until the next day and there are still several hours until they close, thats kind of ridiculous.

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A Private User

Staples always gives us great service and excellent products at a fair price. Nice job. We use it for 90% of our office products because of the range of products and easy shopping. Nice people too.

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Teoman Celkan

The employees at this store habitually lock doors early. Just now she locked it while staring at me and ran inside, 3 minutes before closing time. This is rude!

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Pamela Small

They are always low on inventory for the things i went in for ...much prefer to shop from them online....

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Ray Dunham

Clean store.. usually has what I need office related. Or computer parts and accessories.

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KR

Kristyn Garcia

Very sincere customer service in the checkout line. Good vibes

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LI

Lisa Kennedy Kuhr

Lovely employees

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JA

jack parker

Good help

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RO

Rosalind Coaxum

Great

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WA

wanda hucks

Great

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AR

Arianna Rentz

Yes

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