Hertz Car Sales Philadelphia

Category:	Used Car Dealer
Address:	6815 Essington Ave, Philadelphia, PA 19153, USA
Phone:	+1 866-709-8404
Site:	hertzcarsalesphiladelphia.com
Rating:	3.9
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9AM–6PM Closed

Location

Photos 19

Reviews 22

Anthony Martin

Well the reservation is who made the reservation over the phone somehow the manager at the Hertz Rent-A-Car place on Essington Avenue in Philadelphia were not on the same page the reservationist when I made it I changed my credit card because the old one was expired and thats all I had to do the price was 189 and I told her that was fine because I was supposed to rent with enterprise but they wanted a $400 hold and I was using a credit card and I previously rented from them and they only held $50 so I came back to hertz that young lady reservation is told me that hurts doesnt do that hold a down payment when you rent a car so I said fine Ill rent from you guys she took my information never told me about any down payment and I was good until I got to the desk at enterprise rental on Essington Avenue they tried to run my card and the card came back declined for insufficient funds so I asked the young man what did he mean declined he said that was not enough money on the card I said I just deposited $250 what do you mean hey said no the rental is for $489 I said no its not its only for 189 and thats what youre supposed to have ran the card for he told me there was a $200 hold also along with the 189 now here I am standing in the office waiting to pick my family up and go on vacation and Im going through it because of the card so I called Capital One to see how I can make the adjustment with Capital One on the line I had to call my bank TD Bank for them to transfer enough money out of my account to cover the rental of the car that was a Linklea process and Im not happy that I had to go through all of that because the young man at the office told me that each location is allowed to do what they want to do and its different just because she told me there was not a hold I should have called there to find out if there was so Im really not happy with the process that took place standing inside of the rental office on Essington Avenue for the longest but the car that I rented was fine I think you should address the The person that made the reservation on the phone and also the young man in the office on Essington Avenue to be on the same page and not have the customer have to stand before everybody else looking embarrassed about not enough money being on a card thank you so much need any information other than this Im pretty sure you have my phone number on my profile and yes I am a gold member

Lindsey Lou

As of this morning, I am not even sure if my loan is approved yet..but I wanted to say that Loreal Jefferson is a great salesperson! Low pressure, answers to all of my questions and made everything very easy. I would recommend this place for anyone looking for an affordable used car. Minus 1 star because there are some difficult aspects, like down payments are only accepted in the form of money order or cashiers check, which can be difficult to obtain on weekdays if youre at work the same hours that your bank is available.

Keon Young Park

Bought a 2013 prius, Loreal Jefferson helped us out in ensuring smooth transaction of our first car. (she even gave us her personal number and helped us over the weekend to get our paperworks lined up) As a side note, If youre looking to buy a car here, inspect the car, take it for the 2 hrs, during the 2 hrs take it to a dealership service center for a bill of health, take it for the 3 day rental. one suggestion that I could make for the dealership is for them to install wire transfer/ACH payment method.

Gianni Heath

Worse experience ever. They gave me my car dusty, no spare tires, no mats and glass everywhere inside my car. I came back the next day for my detail appointment , dropped my car off , 4 hours later I called to make sure my car was washed , they said yes . I came and they have not even touched my car. I would not recommend going to this Hertz. Only thing I liked about it was the prices and the cars they had there.

Orlando

Love it here. I actually closed two car sales there. They have a amazing sales team Ashley from hurtz is very nice and pleasant person to get help from. She is my go to person when I really need a car. No pressure to buy lets you test drive as many cars as you need to to get what you want. Helps you budget your expenses. Proud car owner.

Kathleen Jones

All of the other times I have engaged with car salesmen have been extremely typical. Working with Ashley Casselle on the other had was a very pleasant and positive experience. She really does care about your needs and isnt pushy as had been my other experiences. I highly recommend Hertz Philly and make sure you ask for Ashley!

Jenn

Had to get a rental car thru here via my.insurance. watch ur pricing they will try to overcharge u.they did not have a great selection- a total of 2 cars to pick from ....base models $40 a day....sell used rentals 10k+ up decent shape big selection of newer n used cars though. Rental dept.closed at 12 on sat.!

PhillyComputerSpot.com

Bought a car and rotors were shot. Took car back and said rotors werent covered. How can you sell a used car with bad rotors and say that they were inspected.....

Louis Aurig

Had good experience. Purchased a car from them, but it gets busy with not enough staff. I was in there 3 or 4 times, and half the time I waited a bit to be helped.

Mario Gallizzi

Great no haggle pricing and no pressure. Ashley is the best and Preston in finance is honest and straight forward!

Robert Corujo

Great value and excellent customer service. Kudos to Loreal Jefferson for professionalism throughout the process.

Koba Khitalishvili

Came in for a toyota corolla. Took a test drive, filled out paperwork and was on my way.

Bryan G

They were pretty nice and gave us no issue about test-driving a couple cars.

vinay bhat

The salesman does not know anything about cars. Full of lies

Will Mellon

Great deals on 1-2 year old cars straight from their fleet.