Base Auto Sales

Category:	Car Dealer
Address:	490 N Valley Dr B, Las Cruces, NM 88005, USA
Phone:	+1 575-526-4793
Site:	baseautosalesllc.com
Rating:	3.7
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–5:30PM Closed

Location

Photos 22

Reviews 19

Ellen Evans

Mark was a very pleasant and professional salesman to work with. He did his job.... Thank you. It was when the finance officer took over the deal, and LIED to us, is when I should have walked away, The car was sold with an implied warranty, which I signed. I asked about what this warranty covers, he pointed out major defects, and the paragraph that showed that if it was not highway safe, we could return the car within 15 days or 500 miles. We took the car back 6 days later after we realized the front end SHIMMIED like a paint can shaker when you excelled from 60-80 mph. We decided the car had a serious problem and cannot be used to travel with. When we went back, with the implied warranty, the salesman lied about where the owner was (said he was in a meeting), then when owner returned with leftovers from his lunch, he proceeded that we could not return the car. Husband got irate and Finance manager Ru came out to calm things down. We explained again, the problem. They then told us, that they had the opportunity to repair any problems. So they took the car out and test drove it. Turns out it had BAD front tires (wire was exposed) and the motormounts were broke. They offered to order new mounts and replace them, and replaced the 2 front tires. I believe we are now satisfied with the transaction, but will NEVER buy or recommend them to anyone. OWNER and FINANCE MANAGER are ASSES, and lie through their teeth...... I cant think of any other job that employs more scummier people than them.... LIE LIE LIE......

Dominik Blesin

Worst place to buy a car at! I bought a Ford Fusion here back in 2015. The car had some damage to it and we agreed to have the damage fixed if I make the purchase. I decided to proceed. The car was taken in by the business as promised. When i got the car back, it was a disaster. We are talking paint runs, over spray on my interior, rims and damages to plastic covers. I complained, they took the vehicle back. After taking the vehicle back in, the only thing that was done to my knowledge is polishing and a little cleaning. Paint runs, Razor marks and a horrible buffing job remains. I can only advise to stay away from this business and go somewhere else to avoid problems. After posting a review in facebook, I was threatened with a lawsuit against me. This does not hold me back from warning people about the business they do. Franky, the car salesmen is in my opinion one of the worst, claiming that I have missed appointments and that I was not home when they came to my house. Nobody ever came to my house and requested to pick up my car. The reply to my initial complaint to the BBB was full of lies and wrongful assumptions. Please see attached pictures about the job they did. Unbelievable!

Eloy Sedillo

Very helpful when it comes to selling you the vehicle but the vehicles are junk and fall apart right away. Theyre severely doctored up till you drive it off the lot. Weve had problems since the second day we got it and have gone through 3 engines (Thats right.....3 engins) and only had the truck 4 months. Thankfully it was within warranty of 500 miles. The owner and manager dodge my calls and wouldnt keep in touch to let us know what was going on with the truck. They wouldnt buy it back or trade it for another vehicle . Out of the four months that weve had the truck weve only been able to drive it a little over a month. The rest of the time its been in the shop. BUYERS BEWARE! Salesman Frank was the only one who did what he could to get me answers. The only way to talk to the manager was to drive 2 1/2 hours one way to Las Cruces to talk to him. Bad bad bad for business!

Hope Cabrales

I went here to purchase my first vehicle and my bank only approved me for so much after taxes I kindly told me I could not afford the car and they laughed at me and said good luck finding the car they they will approve... just for their info I did find an 11500 car AFTER taxes which was a 2010 with 65k miles unlike the Mazda they were trying to sell me which was a 2012 Mazda with 70k miles for 13k before taxes This experience was two years ago But I had a friend recently go there and have the same experience... referred her to L and L motors and she just drove off the lot with her new car

anthony burns

I got stationed in El Paso and for the first two months I would walk around base to get where I needed too. Sometimes 3-4 miles. I came to base auto sales with a car in mind and they helped show me a car that was even better and heres I am today in the car I love.

J V

Thank you Frankie, you sold me an awesome truck. God Bless you in the Name above all names, in Jesus name and may The Father and God of our Lord and Savior continue blessing you richly. Thank you once again. J.V.....

Lee Laa

I had a great experience! Larry the car guy was awesome at getting me exactly what I wanted for the best price. I LOVE my GMC Terrain and I would definitely go back to purchase another vehicle from them again.

Melissa Connell-Barela

Larry with Base Auto was great!!! He got us into a vehicle we could afford and fell in love with. Thank you Larry for your hard work and dedication to helping us get into our new SUV!!!!

chewiebaccas

Ive always been leary of dealing with salesmen and car lots, but Larry was extremely helpful and really helped me get into a car at a great price. Thanks, Base Auto Sales!

Joaquin martinez

Care broke down 12 days after purchase had to argue that warranty wasnt over yet so they had to fix it havent gotten my car back so we can hope they fix the issue.

K Vogelsang

Dont waste your time or money here. basically a junk yard wish i would of asked around before going here ive heard many ppl have similar problems with this place

A Ortiz

sells you a lemon & refuses to fix the problem. Had nothing with problems on this car, started only 2 months after having it

Jaime Aguilera

A Dealership that actually treats you like a person and not a number, looking forward to buying again! Thank you!

Jason

Larry Meskimen was very helpful in finding us several options for our price range!!! Thanks

Autumn W.

Awesome experience at Base Auto Sales.. Franky was the best. Will definitely go back.. :)

James Jaramillo

Fast and friendly service, I was in and out before I knew it

Jessica Vasquez

Bought all my vehicles there never had any problems.