Category: | Furniture Store |
Address: | 9755 Roosevelt Blvd, Philadelphia, PA 19144, USA |
Phone: | +1 267-348-3980 |
Site: | ashleyfurniturehomestore.com |
Rating: | 3.9 |
Working: | 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 11AM–6PM |
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Michael Libor
On Saturday night, I called this store to check if a piece I needed was in-stock and available for pick-up. The manager over the phone stated that it was and that I could come up on Sunday and get it. On Sunday, I made the trek from South Philly to this store to pick-up the piece. I was quickly informed that the piece was not in stock and that it was a 2-3 week shipping period. Also, they were going to charge me $170, versus the $164 that was advertised on the Ashley Furniture website. On top of that, for the delivery, it was going to be an extra $30 (and 2-3 weeks). I informed the salesman that the price online was $164 and there was free delivery in 2-3 days. He said that it was impossible. We left the store and ordered the piece online for $164 and just received it today (Tuesday)! Horrible salespeople who will try to pry on the disadvantaged...shop online!
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Shawnna Morgan
My wife and I came in just to price out a mattress and bed frame after seeing commercials for their Labor Day sale. We were promptly greeted by salesman Evan D. He let us know about the sale going on and he gave us space to browse. A little while later Evan came to check on us and answered all of our many questions and he also took the time to explain the different financing options. Although we had no intention of buying that day we ended up purchasing our mattress and bed frame and it was delivered 2 weeks later. I will definitely be returning. Evan D is the best! He was very personable and very polite. He wasnt a stalker salesperson but he also let us know that he hadnt forgotten about us.
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Brianna Manning
Horrible Horrible Horrible customer service. Everything is great until you pay and youre waiting for your furniture. They told me in the store "we will call you Tuesday or Wednesday to set up your delivery" no one calls. I call Friday for an update they advise that my sales person will call me back. My call was never returned. Im calling again today. Ive spent a lot of money in this store cash up front and received nothing, but poor service the whole time. The receptionist Kathy at the front desk is horrible and rude. Lack of knowledge on her position, you ask her a question she doesnt know anything. I could go on and on about this store save yourself the time and stress!
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Michael Allamon
On August 14th I went to Ashley HomeStore on Roosevelt Blvd in Philadelphia. I was helped by the store manager Lucy and by Danielle Hill. They both worked with a tight budget while giving me fantastic options for a living room and bedroom. Lucy and Danielle were awsome and I was not pressured at any point. They were able to give me great credit options to help with my budget. I now have beautiful furniture for my living room and bedroom. Quality for a great price. Thank again Lucy and Danielle! If your looking for furniture, take my word for it... Ashleys on Roosevelt Blvd!!
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celtic angel
Walked into store we were greeted by Linda , She was very knowledgeable and answered any question we had. Upon returning home we found the same products online 500.00 cheaper I called Linda at the store and with proof of the lower price ( another Philadelphia store located in South west philly online ad) Her and her manager matched the price delivery charge and taxes no questions asked. We returned today and purchased our selections at the better price . Linda was Awesome in the future anything we need we will see Linda first!!!
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Anne Marie Constable
Dashia welcomed me as soon as I walked in. I explained that I knew what I wanted and I had my 2 small children with me that I wanted to be quick. She was wonderful- got me in and out in minutes. She was kind, efficient and very helpful. Later that day i found the furniture chesper on line and calle her. No problem she said and had my account credited. We will DEFINITELY be back for more furniture. The store manager and Kathie were also kind and very helpful. Fantastic experience!!!
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Amber Hibbs
My boyfriend and I had a great experience searching for our first couch for our new home. Evan Donner helped us through the whole process. He was super nice and accommodating. He was very patient with us while we took a long time to make a decision. He was very knowledgeable about prices, models, designs, etc. He thoroughly explained the finance plan and warranty as well. Thanks to Evan we will definitely be returning to Ashley furniture for our future purchases as well.
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Crystal Ortiz
We had the best expirance at Ashely homestore today on 9755 Roosevelt bvd Philadelphia pa . Danielle hill assisted us and she was amazing !!! she was very sweet and defiantly made sure we was happy and fulfilled all our needs ! I would recommend anyone whos looking for a great expirance and great affordable furniture come to this location ask for Daniel hill she really went above and Beyond to make sure we was satisfied ! ;)
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LaQuelle Martin
Great quality furniture store and equally as amazing customer service. Found exactly everything that I needed in a timely manner. The store is nicely organized, it makes you feel like youre at home and makes it easy to decide which furniture youd want to move into your home. Reasonable prices as well. I really love this store. Im definitely considering on returning to Ashley Home Store to furnish more of my new apartment.
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Jana Hehlo
Happened to walk in here one afternoon and received the best customer service Ive experienced in a very long time. I had questions about finance options and was directed to the store manager, Avery, who went above and beyond to help make sure I had all the information necessary. This was a pleasant and pain-free process, and I am positive Ill be back in the future.
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Laura Frank
Been waiting on furniture to arrive with little to no update. Also when called last week they said I would receive a call within the next two days for delivery never received a call now this week I called again and they said they cant deliver tomorrow even though its been a month because the truck is already loaded. So now my delivery isnt until Saturday.
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Vanessa Melendez
Horrible horrible horrible. Went into buy a sofa put cash down for it. Checked another furniture store found it for cheaper. Cancelled and requested money back they said it comes via check. Its been about two months and still waiting for refund. Its becoming ridiculous. I just want my refund at this point and to never step foot in a Ashleys store again!
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Miranda Bonikowski
I had a really good experience with this store. Evan helped my boyfriend and I find the right sofa for our house. He also answered every single question we asked. We did not feel pressured to buy which we loved and Evan made the whole process go smoothly. We most definilty will be shopping here again.
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Heather Flexer
Came in today to get a living room set n got that and a dinning set for a great price..ean was who helped me n he was amazing..he explained the protection warranty n all..He made us feel very confortable..id definitely recommend Ashley home store on Roosevelt Blvd
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beve camacho
James the Assistant Store Manger at this location was absolutely Wonderful and most of all patient. While assisting me with a major purchase he made me comfortable and at ease. I definitely recommend this location to anyone making a purchase!!!!!
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Chastity Thompson
Me and my boyfriend went there this Wednesday and Evan was very helpful and not too pushy only helped us when we needed it and got us the best deal possible would definitely recommend asking for him next time you plan heading over to ashleys!