Raymour & Flanigan Furniture and Mattress Store

Category:	Furniture Store
Address:	2110 S Christopher Columbus Blvd, Philadelphia, PA 19148, USA
Phone:	+1 267-773-5211
Site:	raymourflanigan.com
Rating:	3.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 21

pamela leggett

Awful furniture. I purchased a $1700 marble dining room table set. Less than 6 months later, peices of marble started to peel and chip off the table. I have never seen marble do this. When I called customer service, they sent some ghetto dude that refused to acknowledge the table had cracks...when when he did, he blamed it on my then 1 year old child. He said all he could do was put some putty on it. The putty is uneven and doesnt even match the color of my table! The cracks were around the manufactured marble squares. The marble is manufactured...not natural. No one in my house did this. The table simply started falling apart. I know this was a manufacturing issue..but they blame the customer. After going back and fourth with customer service for several weeks, they refused to replace the table...so now i am stuck with an expensive cracking table...that i cant even give away. Bad business all the way around. This place sells fake marble, but they call it real. Then, they refuse to replace defective furniture. They use every excuse possible to get out of replacing furniture. I will never spend a dime here again. I can buy shotty furniture for a lot cheaper somewhere else.

Allison Wheeler

The positives to this store are Mike Qeisi. Ive purchased furniture with him twice and he could not be more helpful and kind. Unfortunately, Ive had a very bad experience with everyone else in the store. The problem is with the delivery. Via telephone and/or ordering the items I want through a neighboring store, I was very clearly told on several occasions that I could have a delivery made within 3 days. When I expressed this to the people at the Columbus Blvd. store, they continually tell me I am wrong, (in a very rude and condescending manner) and everyone else that I have spoken to has no idea what they are talking about. Part of me really wants to cancel the order and reorder from another store it so I can get my living room furniture ASAP instead of waiting two weeks. But, because Mike is so nice, I did not want him to lose the sale as I am sure he works on commission. Unfortunately for Mike Q, this will be my last purchase with this store entirely because of how terribly rude the remainder of the employees are to deal with. Too bad, because I just bought a big house that needs furnishing.

Ken Vogel

Less than a month! In less than a month I found rips in couches and pillows missing upon arrival. Personal removal service cause, R&F do not take old furniture away, notices pillows missing on one of couch sets. Immediately call and they tell me to pick up in 2 weeks-already knowing Im disabled. I say how will I know if they are the right ones? The store says they dont open any merchandise cause it comes from Jersey, but my boxes were open when I picked them up, and with a SLIT on the pillow. I explain to have them delivered to me, for I cannot make it to store-again cause Im disabled, and Jersey inventory wearhouse calls me and says that they are at Columbus BLVD. ready for pick up!!! For the price, for the inconvenience, I rather go to a lower budget furniture store. For this place is 100% definitely not worth it. Leave a remark and a # and Ill be more than happy to share my experience. AND I BEEN DEALING WITH R&F FOR OVER 21 YEARS. NEVER AGAIN IN SOUTH PHILLY!!!!!

Nathaniel Scott

I went in during Memorial Day weekend to purchase a new sofa and replace my 20+ outdated one. The service was great! I spend several hours in the showroom testing sofas until I found the best one with the desired firmness and fabric that I wanted. I settled for a lovely light blue color and bought an accent chair also to have a set. Delivery was phenomenal! The crew came in 3 days around 11:30am even though I was sixth on their schedule. They were in and out within minutes and set up was a breeze for them. I absolutely love my new furniture and it really brightens up my living room. I may buy a new coffee table in the near future and would not hesitate to order from Raymour & Flanigan again.

Anwar Abdul-Haqq

Do not purchase your furniture from here. Do not purchase the insurance plan, its worthless. This company doesnt stand by their products or the insurance policies. I will not purchase furniture from this company again and advise you not to. The springs came the couch & the chairs and punctured the fabric. My policy said it covered springs, as well as a host of other things, All lies. NEVER AGAIN!!!!

Marcy Perkins

5303 Concord pike Quality Furniture quick delivery 3 days or less wonderful sales people especially the young lady named Marcy very attentive she can help you bring your ideas together & still keep them your own. She follows up with you when your furniture is delivered. Shell keep you informed of any upcoming events if you like . its a great place to shop! Ask for Marcy at the door:-)

Candice Conway

I tried to look at furniture here, but the sales staff was so aggressive I left. They would NOT let me look at anything. One woman even started yelling at me from across the room when my walked away from her. I was looking for three pieces, took my sale elsewhere.

Randall Whitfield

Very rude salesmen wont even say hello if they think you are someone elses "sale" . uh yeah Im a person its still ok to say hello. We were going to buy a bed there but going to the one in Springfield instead really turned off.should be option for zero stars.

CN Vuth

Customer presentation is very great, and he is very friendly and helpful. I have an issue with the Cashiers, when I talked to them, they didnt even look at me and didnt want to talk to me. I felt so uncomfortable with these cashiers.

Christopher Durst

A little over priced but my experience in the store was fine I purchased a piece of furniture along with the warranty which was fulfilled to the extent, Ill be back.

Chris Thach

BUYER BEWARE: The sales team will do anything, including blatantly LIE, to make a sale. Go somewhere else. They do not deserve your money.

Danny Dejesus

The gentleman that helped us was very knowledgeable and very personable. Mike Qeisi. Very nice guy

Jojo Tran

Best customer service and product so far and this is my favorite store to shop for all furniture.

jamie murray

It was nice bit I thought some of the items were over priced

Tanzid Hasnain

Beautiful collection of furniture; pricey though.

Mony Kiem

Overpriced as hell and ruthless sales people.