Credit Connections Inc

Reviews 5

NE

necey w

They are terrible, I recently purchased a 2005 Ford Taurus from them in November of 2016 and I put 900 down total for the car plus the insurance on it. They gave me the green light on the car, well one of the guys did which means the car is ook to drive and has no major issues with it. About a month later the car completely broke down on me coming home from work it stalled on me and all here to find out that the ac compressor was bad, the water pump pulley had broken, and the serpitine belt was broken as well. I contacted credit connection to see if they were able to swap a car with me or work something out and they said they could not do it without me having to enter into a new contract with them. They then refered me to their mechanic (DUCKS AUTO SHOP!)on paxton street. So they came and towed the car now mind the car came with a 50/50 warranty. The warranty company paid for the towing and were suppose to pay 50 percent of repairs for whatever they covered WRONG!. The guy at the shop gave me a total of $805.00 for the repairs to be done now I refused to pay out that Much money for a car I havent had 30 days plus on top of the 160 dollar car payment which their continuing to add on. DUCKS AUTO then told me that the warranty company would only pay out 271.00 and they didnt covered the ac compressor nor the water pump it stated in their contract they do cover that and now they their saying its not covered and I have the total of 533.00 left to pay plus the car note to have the car turned on NO! NO! NO!. I should not have to pay repairs on the piece of ish car they sold me and I havent even gotten past 30 days with the car yet smh. They wouldnt work with me at all on anything so now Im furious I want to surrender the contract and get my things out of the car and they can have their car back and go and pay to have the car removed. Nope I cant surrender my contract without me paying the auto shop the repair money smfh and DUCKS AUTO SHOP! will not let me get my belongings out of the vehicle without someone paying the cost. Im saying to anyone that goes there either make sure you take the car to get seen soon as you purchase a vehicle from them. I will be taking legal matters with these people. They sold me a lemon and they are keeping my belongings.

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TY

Tyler Shaffer

The reason for my 3 stars is based on having the vehicle for 11 months so far. My vehicle broke down right near the business. I was in the process of looking for a new car and was forced to buy from them. I picked this jeep liberty sport. I love jeeps and it was the best looking vehicle in the lot. The jeep had to small rust spots on the door. I paid $4500 down. So I didnt have to make I payment until July. Come July I wanted to buy it right out. They wanted another $4000. I over paid by $2000. The undercarriage all but rusted out. The brake lines rusted thru completely. I had no brakes while driving. Calipers are rusted out. The wheel bearings where is awful shape and making a racket. The 4 wheel drive is about to go bad. The person before didnt know how to use it. All in all it was a lesson learned about having bad credit cuz there are places that will capitalize on your bad money management skills like mine

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WI

William Parke

Purchased a 2001 Pathfinder in November 2016. The process was friendly and fast, and I understood that there was - as with any used vehicle - the possibility of issues. They replaced the brakes, and serpentine belt for free and even though I had to have the throttle body replaced ($600) and have put new tires on it since I am satisfied with the service. The vehicle has rust, and needs some minor things (bumper damage, etc.) but it is nothing unexpected. If you are looking for a completely trouble free auto then any used vehicle is not for you. Ive purchased used vehicles from dealerships and had more issues, with horrid customer service, so from my perspective the process with Credit Connections is pretty easy and good.

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PM

PMC PMC

Do yourself a favor and find a reputable car dealership. Do not buy from these idiots.

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GE

German Pereyra

Very helpful staff who honestly want to work and put you in the car you want

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