|Address:||3640 W Kennedy Blvd, Tampa, FL 33609, USA|
|Working:||10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed|
Worst printing service Ive ever used. After being referred to this company by several friends and business associates, I was really excited about the quote they gave me for a small job, but ended up having a terrible experience with their staff (receptionist, manager and salesman). At this point I am incredibly angry and felt compelled to warn future customers about the terrible experience I encountered at Tampa Printing Company. Everyone I have talked to was rude, condescending and unhelpful. After receiving an email to pick up my order, I was turned away because my order was damaged during production and that the next round of printing will take place on Friday. To my dismay, I was told that my order will not be included in that round because there were “other orders beside mine” and that it may be available on Monday or Tuesday. I was not satisfied with this response so I asked to speak to a manager. The manager informed me that he couldn’t guarantee a day because he “wasn’t guaranteed to be alive.” At this point I had enough of the condescending and horrible customer service and requested a refund. I was told there by the manager there were no refunds even though he contradicted the reception who informed me about their refund policy. Today I contacted my salesman to inform him of my experience but it was evident after our call that customer service is nonexistent at this company. Therefore I will be taking my future orders to another company and I will tell my friends and associates to do the same. What kind of company claiming to have “helpful customer service staff led by seasoned veterans of the printing industry” be so dismissive and unresponsive to customers?
A Private User
World class! I first heard about them a year ago when I was trying to get a special card printed. It had a different format, fold, size than any I had seen and I was told that if anyone could do it, it would be Tampa Printer. They figured out how to make them and did an excellent work, we keep receiving compliments about them from designers all over the world. Tampa Printer offers quality of work and service, they are fast, the staff is very knowledgeable, professional, friendly and will make sure that you get the result you want... even when there are last minute changes! Since then they have handled all my printing needs such as large posters, event programs, high end dinner menus, they can do it all. I recommend them highly and can now tell you that if anyone can do it - Tampa Printer can (and theyll make you look good).
I was looking for a print shop where I could get my business cards as well some flyers for a garage sale I was having made. Before finding Tampa Printer I had gone to 3 different print shops and was told either that my order would take way too long or that they couldnt help me with the type of business cards I wanted. I had lost all hope until I found Tampa Printing. With their excellent customer service and FAST turn around time I knew that they were the ones that I should order from. Thank you for your hard work and your excellent prices!! If you are looking for a go to spot in the Tampa area then I definitely recommend you check these guys out. I already have recommended 2 of my co workers to get their cards made here.
Will has been very helpful and accommodating to us. Even when I had forgotten to erase guidelines or sent in an artwork that didnt work with their template, he would take the time to let me know that it would produce a less than stellar work, giving me the opportunity to correct my mistakes and send in a better artwork. That attention to detail is what we need to make sure our orders come out great, and they provide that. They also price match with the competition. If we have any questions, Will is quick to respond. Overall, our experience has been EXCELLENT and we look forward to more quality service and products from them in the future.
I ordered company brochures, letterhead, and will be ordering business cards from this place. They do an amazing job and I can not stress enough that they REALLY are the BEST prices in the bay area. Their attention to detail and dedication to quality is going to bring them a lot of success in the future. I was skeptical at first because the prices were so good, but they have proved themselves by providing quality products and excellent service, OH AND THEY ARE FAST. None of that "it will be ready in 2-4 weeks" attitude, they will have it ready the next day if needed. Highly recommend this place.
Hands down, wonderful services. They were very friendly, and helpful the second we walked through the door. They carried about the quality of the product they produced, and made sure we were happy with it before we left. (Which were beautifully done :) ) We were scrunched for time on some wedding invitations, and they managed to make them right then, and there on the spot. They were even kind enough to not even charge extra even though they did it so quickly! Very reasonably priced. I recommend them in ever way, awesome experience. Plan to come back again if I ever need anything printed.
I highly recommend Tampa Printer to anyone who is looking for a long term reliable printing company. As a small a small business owner , it is crucial to me to have someone that will deliver the job. I ve been working with Tampa Printer for almost 5 years and they are always very easy to work with, fast and very attentive to details. Today, Tampa Printer walked the extra Mile - what made me write this testimonial. Tampa Printer was able to accommodate a request. Very please Thank you!
The whole crew at Tampa Printer have been phenomenal!!! Weve had several jobs done by them ranging from flyers and banners to window treatments and vinyl graphics. Their work is precise and on time. The staff is customer oriented innovative! They helped us through the process from design and layout to delivering a finished product that has caught the attention of our clients. We will continue to work with Tampa Printer for all of our printing needs!
I cant begin to elaborate on how awesome Tampa Printer Co. is, really. I had a rush order needed within 24 hours with just an idea of what I wanted on it and quite a few personal details that would have taken me days to create. Will was patient, efficient and is super talented! The price was extremely reasonable and the quality was near perfect. I cant rave enough. Thanks for having pride in what you do guys! Keep up the excellent work.