Category: | Used Car Dealer |
Address: | 22583 Three Notch Rd, California, MD 20619, USA |
Phone: | +1 301-862-6878 |
Site: | madinahauto.com |
Rating: | 4.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM Closed |
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Amanda West
I would never recommend anyone go to this place to buy a vehicle. They are the biggest scam artist in St. Marys County, they will take your money swear they can get you into a vehicle then months later you still have no vehicle and their customer service skills are beyond RUDE. Heather is a loud mouth rude person in general, who doesnt know how to do her job! Jay puts on a smile an welcoming face to get your money in which they never say is non refundable until you get your receipt brought down after they already have your money. They will sell vehicles that you have already put a deposit on without war ing and disclose your personal information to other clients that come into the office. Please beware an never go to them for a vehicle!!!! I would rather continue to walk then ever deal with these people. No phone calls back, lies about being in the office etc...just plaon horrible experience. They own their ownninsoection station so vehicles are being passed off as md inspected when in fact they are not. An to date they do not even have an inspector because he quit working for them.
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Adrian Turner
Our car went down two blocks after the Madina car lot , Ive been talking to Kim on and off for a few months about buying a new car , after our car died on us in the middle of the street with my entire family in the car I panicked !! But quickly remembered my conversation with Kim , I called right away right by our dead car ,I explained my situation to Kim and she came right out to where we were and picked all of us up ,took us back to the office and quickly worked out a deal for me and my family days before the biggest snow storm hit , although we were snowed in, the vehicle we now have had no issue with dealing with the snow , Ive never delt with a company in my life like these people they really look out for you, made me feel great to do Bussiness with them , this structure in the car world is great I do not have a desire to go anywhere else other then here, thank you for your kindness and respect to a situation you didnt have to get envolved in but you made it your Bussiness to make sure my entire family was safe , for that alone I will always come back.
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Elisha W
I went to Madinah in the winter of 2015. They lied straight to my face about Tags, car quality and many other things. I financed a 2006 Jeep Liberty. I test drove it and everything was fine. Then 2 days later when I went to pick it up, I drove it and less then 10 minutes after leaving, the brakes were locking up and a window was sliding off track. I called them and they told me they could do NOTHING. It was "out of their hands"; yet I had a warranty. Come to find out the breaks were barley there and rotors were warped. Also I left without a spare tire, and they said they would take care of that. Its been many months and I still dont have one. DO NOT GO TO THEM! They will jerk you around and they lie about Maryland inspections, theyre pushing cars that are not safe through inspection, then trying to push them into your lap. Also the cars are EXTREMELY overpriced compared to Kelley blue book ratings. Again, if you want a car that is safe for yourself or even kids if you have them, do not even step foot in the door.
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Steve McGovern
If I could give 0 stars I would. Absolute crooks! A car we recently purchased from them. Had the car 3 days, and had to take it back to them to fix what was wrong with it. They told me it wasnt covered under "their" warranty. Well when a car doesnt run 3 days after I buy it no matter what it is, aside from maybe a tire being blown, its their problem. They refused to fix it so I took it to my mechanic and had it fixed. Not a week later more problems. Called them said theyd fix it. A week after it was "fixed" the exact same problem. Altogether I have spent more money fixing the car than what I paid for it. Please dont waste your time going to them. Im not the only one who has had problems yet they somehow have amazing reviews. Beware of these crooks. Watch out for the owner to post saying I never bought a car and Im spamming on their site. The guy is a crook. This review will probably be deleted within a few hours so if I can at least reach out to 1 person it was worth it.
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Sherry Leannarda
I purchased a mustang gt from mahdinah auto Jay helps with the service of the car and helped me with second chance credit to help me try and build my credit from bad to average and to keep it raising up hes very friendly and helpful and a lot of rates and amount under my budget and other better budgets and if I have any problems with my mustang I can depend on his help and also if any problems with payments he works with me the best he can do to help me and if I need he is there for me thats one of the best customer service I have ever gotten in a very long time and I will continue to come see him and if anyone I know asked me where to go get a good deal and to help with bad credit I always tell them to go see Jay at mahdinah auto sales for the friendly service and smiling face and always a happy feeling around you
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Keyonnda Hall
I just bought a Chevy Equinox from Madinah Auto yesterday and I had a great experience. My sales associates name was Patrick, he made the experience as painless as possible. He actual made this experience fun!! For most of the day I was calling him Peter which of course was the wrong name, it wasnt intentional but he never corrected me once. When I was signing my final paperwork a co worker called him by name and thats finally how i got his name correct. Just thought I would tell you about him because he was a great sales associate. Jay the owner made sure I left with the car I wanted. The truck had a check engine light on, with out hesitation his team checked it out and are currently ordering the sensor it needs. Thanks Madinah Auto for hooking me up!!
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kimberly Robertson
I have always hated going to buy cars even if it wasnt for myself. BUT I PROMISE YOU THIS IS THE BESSSSSST PLACE IN THE WORLD TO BUY A CAR! They are second to no one. SONNY, JAY, KIM, AND ROBERT and everyone else that help makes the wheels turn at MADINAH AUTO SALES. If you are looking for exceptional customer service, a company that thinks outside offered the box to help you get a great quality car......Take my words for it....literally please!!! Go and see Madinah Auto Sales.... for get about the commericals promising everything and when you get there they deliver nothing...or at least not half of what they say......GO! GO! GO! Get your new car from ....MADINAH IF YOUR WALKING ...NO WORRIES YOU WILL RIDE....... Love you! You are the best!
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Richard Haymore
Never have I felt so taken advantage of before. Not ten minutes after purchasing a car here and receiving a signed odometer disclosure statement stating that the car had accurate miles, I discovered that the car indeed had a broken odometer. In a matter of minutes I went from a low-mileage car to a car with years of unknown miles. I called within ten minutes and asked to return the car and receive my money back. Their response - you bought the car "As-Is" and they have done nothing for me. Never have I ever been more ripped off. Do not believe them when they say that "Customer Satisfaction is our top priority." They dont seem to have any problem taking advantage of unsuspecting consumers and leaving them high and dry.