Category: | Used Car Dealer |
Address: | 33601 Vine St, Willowick, OH 44095, USA |
Phone: | +1 440-951-8066 |
Site: | tkpauto.com |
Rating: | 4.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–4PM Closed |
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Amber J Chapman
Owner claimed to be specialist on the car I bought but truth is he abused it. Took it to Florida to his ‘Property’ to check on and evict people and when he first met me in the office he said ‘Whatchyou buying?’. I told him, and he said, “That’s MY car!”. I said, Huh? He said, "Matter of fact, if you didn’t buy it, I would be taking it this Sunday.” I said, “To where?”. He said “FLORIDA of course!”. He bragged about being a mechanic of 40 years on European cars (Mercedes specifically in Croatia and America) but he drove this car into the ground (a bent rim, bad rear end, battery is the wrong size-too small, only one key to the car, the front left wheel is making noise and he allowed it to go over by 3500 miles for it’s oil change and for Mercedes this is like a third of a year, filter and more. (From his little trips to FL if you calculate it).But you are a professional? I smelled alcohol on his breath the two times I was there. He talked my ear off, was rude to customers, and treated his staff (not his son) crappy. I loved my salesman, Paul. He was sweet, not pushy, logical, helpful. DO NOT BUY A CAR FROM TKP UNLESS YOU ARE DESPERATE AND EVEN THEN YOU MIGHT NOT BE BETTER OFF. LOOKS CAN BE DECEIVING. My car is gorgeous, bottom has not been touched by snow, the engine sounds great, but the rest, well, it’s still in the shop more than it’s in my driveway or underneath my a** because now it has ignition issues (and while I’m at it, don’t ever go to Leikin Mercedes in Willoughby for ANYTHING- sales and service are not good…Looks are deceiving there as well). Good luck in your search.
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diana lyn
I bought a car from them 9 years ago, it finally needed to be replaced and I went to them again. Not only did I get an excellent car for the money I had to spend they actually listened to what I wanted and gave me options in the price range I was looking for. There were a few minor things that needed to be done and they took care of it quickly and at no extra charge to me. I know that I will always come here first when looking for a car because they are honest and sell quality cars. I recommend anyone who needs a car come here and check them out. I tell everyone about them.
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Heidi Green
TKP Auto in Eastlake, Ohio I want to help my husband achieve his goals of starting his own landscaping business, so I helped him get a 2007 Dodge Hemi 1500 4 door. The people who work their were fantastic! They were fair and honest, and they follow prices by the Kelly Blue book. We love the truck, looks good and runs very good! Im glad my friends suggested this place to me! These people really work fair with! Thanks you guys for great customer service!
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Harry McDonald
Ive bought 3 cars from Tony & Brad at TKP AND Ive sent 4 friends!!! I have all GOOD things to say! They have always given me top notch service... Every car Ive bought has been inspected by their staff and run like a charm. If there was ever a problem, Ive taken or towed it in for immediate repair. Tony has extended to me great rates on parts and VERY LOW labor cost. I would HIGHLY recommend TKP to ANYONE!
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phillippe dominic
This is a great place to buy a car. The prices are reasonable.... Tony has worked with us on a few situations that no one else would do if I have had any issue they fixed the problem and stood by their word and work .... Honesty is another thing you dont find at used car dealerships but here these guys shoot you straight I will defiantly. Be buying another car from these guys.
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Steve Range
Been dealing with the guys here for years. Im on my 11th car from them. And plan on more. My girlfriend just bought a PT CRUISER and loves it. Always a fantastic selection of vehicles. Ive never left the lot with something I didnt like.
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Attaris
Purchased two cars from TKP, they are very good guys, Im glad I came when something went wrong it was no problem with them fixing it. I will refer anyone to them taking care of people.
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Ena Trograncic
Customer service is awesome! They try their hardest to make things work for everyone! Pricing and payments are great! Definitely will be coming whenever a car is needed again!
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Dine Mich
I am very satisfied with my purchase from TKP and the support and patience the staff showed my visit and purchase. I will definitely refer a friend/family etc.
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Laksmi Rodgers
Tony is a great salesman he worked with helping me get the truck I wanted and they make sure the customer is satisfied. Keep up with the great customer service
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jPunx -jen punxsen
Tony is awesome as is everyone else Ive dealt with there! Second vehicle Ive purchased from them and Ive never had any problems! I highly recommend TKP!!!
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Nate Lawshea
These guys were great. I got a fair deal and a reaonable car note. Once i paid off my car it was no hassle to get the title and be done.
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A Private User
Paul was very consistent, always made me comfortable about the situation getting handles and kept me updated on what was going on.
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Bellringer34
Paul was very reasonable and helpful. If this car lasts I will always come back for more cars and recommend him to other people.
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A Private User
Today was great - We are happy with the customer service - I will recommend TKP to other people. A Friend will be coming in.
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Robin Cutner
Great customer service! Very nice selection of cars with car fax information, highly recommend them to friends and family
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A Private User
I would give them five stars because they will work with you and the prices are right. Keep up the great work.
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A Private User
Muy bien trato y servico. Gracias.
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Jacqueline Smith
Great customer service, there to help you leave with a car. Very personable sales representatives.
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Tesa Taylor
So nice and generous and sell great cars!!! Definitely the Best Buy here pay here in northeast Ohio
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Make Nice
Friendly excellent service. Very negotiable, informative, quick service, efficient.
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A Private User
Paul and Tony are awesome! Love you guys. Great cars and great business.
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A Private User
Dealt with TKP for some years. Love those guys, Brad & Tony!! and Paul!!
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Scott Hughes
They are a great place to buy a car. Awesome customer service
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A Private User
They were fast and great at helping find the perfect car.
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A Private User
Great customer service honest and easy to work with
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Corey Adams
TKP Auto have some of the BEST Used Cars!
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Michael Tecson
Great deals on used vehicles.
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Melissa VanEyk
Great Place! Great People!
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Tracy Wolverton
Good service. Nice cars