Category: | Used Car Dealer |
Address: | 7096 Portland Rd NE, Salem, OR 97305, USA |
Phone: | +1 503-393-0242 |
Rating: | 2.3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM |
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Amanda Lindsey
They seemed nice at first, but had no knowledge of the price of the vehicle. They couldnt even find it on their own site. I loved the car, but the down payment they wanted was ridiculous. They wanted 5000 down plus my car for trade in to get the payments in the price range i wanted. The price was too high for the car. I found one for 4000 less somewhere else with less down, and the payments I wanted every month. My husband called at 930 am to tell them we had changed our minds, and repeatedly had to tell them no thank you. They offered us to talk to the owner after admitting he would be upset with us for changing our minds. My husband told them he knew the 200 was non refundable hold money (that was paid at 7 pm the night before), and that since they could keep it they shouldnt be so upset about us changing our minds. They then called my phone after my husband got off the phone with them trying to get me to still pay the down payment and follow through with the purchase...then immediately called my husband back after leaving a message on my phone trying to talk him into it again... My family has been through enough crap without people trying to rip us off. I told them i was ok with a larger down payment and repeatedly asked how much my payments would be with a lower down payment...they never told me, and kept saying they would have to figure it out...he even kept insisting on the 5000 and trade in being necessary for us to have the small payments a month that I was asking for and was willing to pay more on... ugh... never going back, and no one else should either. not worth the headache... just go through kbb or craigslist... and most definitely make sure you have someone with you that knows what they are talking about... fork tongued they are...
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Gail Faulkner
When I was car shopping, Alex from Affordable Auto Sales & Service was every professional, polite and informative. He answered all my questions, regardless of how many I had. Alex was a very good listener and informed me of vehicles that fit my wants and needs. He should be commended on the high quality of customer service. I find this most admirable considering that I find so many personnel of small and large companies unacceptable and unprofessional. He followed up with me on each and every detail of my auto purchase. I live hours away from most cities being I live on the Central Oregon Coast,thus shopping for household appliances, furniture, specialized items, large items or vehicles is usually a challenge to say the least, Alex made my experience anything but challenging. I work at home and was unable to drive (because my other older car had died), nor able to make time to go take care of paper work, test drive etc. Alex and his finance team were able to me a great auto loan with a reputable financial institution and Alex brought my car to me and sealed the deal here at my house, I would recommend Alex and Affordable Auto Sales & Service to any and all of my friends and family for all their automobile needs or auto service needs. Im very happy with my Chevrolet Impala, and Im not easy to please, this car is perfect for me and my family, being I work doing childcare and have grandchildren that play sports, I take them to their practices and attend many athletic ball games and events every season throughout each year.
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A Private User
Sold me a car with a blown head gasket, tried to contact dealership, after 2 weeks of leaving messages and never getting a call back they finally told me that they would have it towed back to look at it, and call me later to confirm the time to pick it up, and then never called back again... They also told me they would finance in house with no interest, but then I got financing info from a 3rd party company with 35% interest.. a far cry from 0% or the 3% I had on my last loan... They will do whatever they need to make a sale and leave you out to dry after they sell you a piece of junk. I wouldnt even reccomend this fate on my enemy. Paid blue book value for a car with a blown head gasket and no working turn signals, had to spend $3,000 on top of the price just to get it to run, and even the manager wont return my phone calls. Very Unprofessional and clearly couldnt care less about you after they con you into buy one of their clunkers. Beware of false reviews, all those 5 star reviews were done on the same day and they are the only review from that account, aside from a couple who also have negative reviews of their competition.. just another thing to show how slimy this place is.
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Brittany Bitters
I like them. They made sure we had the car we were searching for. Also, made sure we were in the price range. I only gave a 3 out of 5 because I had to go back to the lot 3 times over some paper issues, which was on the dealerships end. When I was there the last time, the guy was RUDE AS HELL!!!! I told him if I got another call to come back, that I would t. Thats when he said he would report me and it would be considered "abandonment" and go in my record as a "repo". The owner made it right though. I have received 2 cars from this company. I dont have any complaints w/the cars and the condition they are in. My cars have been wonderful and I am Thankful for that.
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A Private User
HORRIBLE! NEVER. Ever. GO THERE. They do not deserve ANY stars. The individual that helped us did not know about the vehicles we were looking at. One of the cars that they were trying to sell us had an issue with the engine. This issue was something that the Employees were not even aware about. In the end they were rude, obnoxious, racist, untruthful, and a complete waste of time. We did not purchase a car and we are thankful that we didnt. This is NOT a helpful place. They do not deserve someones service or time.
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A Private User
DONT DO IT!!!! they will say and do anything to get you to buy their car. I drove all 5 hours to look at a car that they said they would work with me on the price and when i got there i didnt even see the car but a few minutes and they showed me ones out of my price range and kept pushing them on me...they are scams their cars are priced at a ridiculousness prices!! NOT WORTH YOUR TIME. They are very rude and disrespectful if you tell them no!! all the good reviews are bull!!! STAY AWAY!!!
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Brook Keppler
I recently bought a 2002 Dodge Durango from Affordable Auto Sales and my experience couldnt have been any better!!!! After looking for almost a month for the right vehicle for my family. We made Affordable Auto Sales our last stop for the day. We met Alex Salazar and he made us feel at ease. He was more than willing to go the extra mile to help us get the car we wanted at a price we could afford. I would reccomend Affordable Auto Sales to anyone as they treated my family like family!!!!
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A Private User
I sold my car here, on consignment, though I wish I hadnt. Staff were very attentive, until they had everything they wanted from me, then, somehow, I couldnt get in touch with anyone. My payment (which was incomplete) was several WEEKS late. I am still waiting for the additional portion. Every time I call I get the run-around, being passed from person to person. I am sick of this company, I will never do business with them again and I warn anyone who is reading this to stay away!