Newberg Ford

Category:	Ford Dealer
Address:	3900 Portland Rd, Newberg, OR 97132, USA
Phone:	+1 503-538-2171
Site:	fordofnewberg.com
Rating:	4
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 11AM–7PM

Location

Photos 100

Reviews 20

A Private User

A 2010 F-150 4WD Supercrew 157 Lariat Red Candy Metallic truck was no small investment on our part, but we felt completely comfortable with Newberg Ford and confident we now own and American made quality vehicle that will meet our families needs for years to come. I have been in marketing/sales for over 15 years and it is a rare find when the company actually delivers on its slogan. Newberg Ford is a refreshing surprise in that they actually do Just Work Harder and smile while they do it. Our needs came first and finding the right vehicle with all that entails was no trouble. Dale Sykes is not your typical salesman, he works hard and makes no apologies for it (you cant help but notice that is his standard operating procedure.) One might expect sour faces and complaints with all of the test drives and decision mulling we put Steve Clay through but he stayed cool as a cucumber the entire time sharing his knowledge and expertise of the different makes and models. What can I say, they put our best interest at heart and made sure we walked away completely satisfied with price, selection and service. WE ABSOLUTELY DID!!!

Brendan McNamara

I have to hand it to Newberg Ford and especially, Dale Sykes! From 3,000 miles away, they worked with me in every possible way and delivered on every promise they made. Even when issues (on our end, not theirs) came up, they were quick to assist me in getting it take care of. Dale was in constant contact, and definitely lived up to his 24/7 to assist motto. Any email, phone call, concern, questions, after thought, you name it, he answered! I am so impressed! I would not hesitate to buy another vehicle from them! I am grateful for them helping me get the product that I wanted! Thank you Newberg Ford and Dale! To other consumers, if you have not yet, take the time and give them a call! You will not regret it!

Flora Richards Gustafson

You dont need to go to an aquarium to see sharks. The salesmen began to circle around you as soon park your car in the lot. My husband and I came here in search of a used car and the salesman pushed every car we didnt like. After we test drove a car that interested us, we told the man wed let him know about our decision the next day. We did some research and learned that the insurance premium (for 6 months) was half the cost of the car. Fail. When confronted with this information, the salesman became upset and got his manager to try to sell us the car. We left the shark tank and never looked back.

Brent DeWolf

Mike was an awesome salesman! Im very picky about car dealers and most of them drive me crazy with their stupid tactics and sleezyness. I went twice as the first time I was unsure as to the condition of the vehicle but my wife wanted to go back and look anyways. Mike had the vehicle cleaned up before our arrival and was extremely knowledgeable about the vehicle not just a normal talking head. Dealer made it quick and easy on negotiations and paperwork. I would refer them to all my friends and family.

Joseph Nyleen

Paul was great to work with, even 200+ miles away. I cant recommend them enough. They made my purchase easy, and beat my pre-approved financing rates. They accommodated some requests of mine to make sure I could pick up my car on my way out of town at a later date. The whole team did a great job of building a foundation for future business. Next time Im looking for a Ford, Im calling here first.

Colin

Sleezy. Slimy. They dont back up the prices on their website. Be careful, they care more about making money than being honest. We have tried to use them serveral times, and have had some kind of issue every time. Theyll sneak in some charge at the end. This includes the service center. Charged my wife $65 for wipers, and tried to add on more. No integrity. You have been warned.

Jasmine Gehring

Such an awesome community dealer that really strives to take care of their customers! The staff is always friendly and so helpful! I just recently purchased my first car there by myself and they have taken such great care of me and made that scary car-buying experience much easier! I definitely recommend you go see them for your next vehicle!

Phillip Sherman

We have purchased our last 3 vehicles from Newberg Ford. Satisfaction with this dealership has been top notch! Service, professionalism, sales associates and Fords "Keeping the customer at all times " is just one of the many reasons we keep coming back. Thank you Newberg Ford. You are an exceptional team.

A Private User

Ive been working with Paul and Gil and they have both been great so far. We test drove a car last Sunday, I called Paul today and he remembered everything about me (from only one phone conversation). Hes putting the car on hold for us because we wont be able to come back until Monday to purchase it.

lave laro

We have purchased our last 3 vehicles from Newberg Ford. Satisfaction with this dealership has been top notch! Service, Professionalism, sales associates and Fords "Keeping the customer happy at all times," is just one of the many reasons we keep coming back. Thank you Newberg Ford

Aaron Morris

Multiple stories from multiple members of the team. Changed their online deal after I asked for that price and told me it was a glitch. Then got angry after I pointed this out. Be very careful. This is my first online review ever, but they dont deserve your money

A Private User

The dealer didnt honor price quoted to us for our trade in. Speaking with the general sales manager did nothing to fix the problem, he kept insisting we were lying. a BBB case is pending. as well as one with NADA. Dont do business with this dealer!

Kevin Holtzman

Had a fantastic experience with Newberg Ford. Helped me with a funky vehicle situation and built a solid foundation for a lifelong relationship. These guys have a laid back, back county type welcoming yet are very smart about the trucks they sell.

A Private User

I ordered a new van through Newberg Ford and was very impressed by the service I received. I worked with Dale, a very nice guy who answered all my questions and was prompt in getting back to me. No issues whatsoever. Thanks again for your help.

Patricia Reynolds

I bought a Ford flatbed from their fleet department, and when I had trouble with it, they lent me another used commercial truck so I could continue to do my business, while they fixed my truck at no charge..Thanks Dale and Newberg Ford.

James Reed

I had a helpful, professional, and friendly experience from everyone in the service department. Daniel R. kept me updated during the diagnosing of my Escape and sorting through with my third party warranty.

chris goldstein

Mike did a great job getting our Mustang in for Service after breking down over the weekend. The car was fixed and returned to us clean. Thanks to Mike, our technician Don Cooke and the Newberg Ford team.

Mary Schermerhorn

Awesome team - Dale Sykes provides TOP NOTCH customer service! We purchased fleet vans from Dale - he even had his team deliver the vans to our office. Thank you, thank you!!!

Keegan Barney

I cant speak about the sales department because I did not buy my Ford from them, but the service department is great. They really take care of you.

A Private User

Best car shopping experience for me and my family. Great customer service! Thank you Owen! Theres no doubt Ill return for my next purchase.